This is a poorly located drive thru. It's just hard to maneuver. It has two entrances and this makes people unnecessarily aggressive when it comes to moving up in line. The parking lot feels small and tightly spaced. When you exit the lot you can only turn right. You can do a full loop around the building to exit through a back entrance onto the side street. Then the only issue is, if the line is long you get stuck waiting in line again until you can finally move past everyone. If you decide to park and walk in, you run into the risk of being blocked in by people waiting in the drive-thru line.
Tahlor Nicole
Ordered a tea and went to use my point and the employee tried saying I couldn’t that a tea was 200 points. I told him it wasn’t I’ve done it before, I told him make me an iced coffee then he got made cause the drink was already made. He ended up voiding it and giving it to me but him making me feel belittled and stupid in the process was pretty upsetting. I won’t post his name because that’s unfair but I think the employees should know what they are talking about especially before being rude to customers.
All to give me the incorrect drink on top of it.
Terressa S
For how busy this Starbucks is on the daily, they are so polite and have wonderful customer service- which you don't get everyday. Every time I've gone in or gone through the drive-thru, the baristas are always so kind.
It really sets the scene, because I've been to a nearby Starbucks where they are so unbelievably rude, so this one is a nice refresher and really sets a great standard.
Interior wise, it is a bit small, but I don't mind it because I usually get my coffee and go back home. They're always clean and organized, which I can appreciate.
Also coffee is always on point. If I'm going to any Starbucks it's definitely this one! Especially because the entry to the parking lot is a slight hazard, lol. That's just how worth it it is to come here!
Kim Sandage
Normally, I've received the best service from this store. I have no complaints with the coffee. But I'm just went through the driveway alone and ordered two drinks. I've always asked for the bags that have drink carriers in them. I thought that's what Starbucks gives with multiple drinks especially for someone alone driving. The girl at the delivery station asked me all these questions about why I needed a drink carriers and had an attitude about having to put the drinks in a bag. Then she handed me 4 away drive carrier that was unstable. I spilled a lot of the drinks on me and had to sit in drive thru holding the drinks once handed and trying to make space for them. She they were out it's two drink holders for the bags but it felt like she just didn't want to make a bag for me.
Jodi Oberdier
Very nice barista at the drive thru. She apologized for the wait ( which wasn't that long), and was prompt w my drink.
Karla Smith
Great service. Very nice and repectful Employees ❤️
RA V
I always have good service at this Starbucks. I like the fact that it’s kind of hidden off Bethel Rd. across from Ohio ENT & Allergy. My order is pretty simple, but I find the baristas to be mostly jolly and quite competent at this particular location!
Catelyn Gray
Its an OK starbucks at best, staff constantly rolls there eyes when you customize the order.
Christophe Brown
Normally, get my order right here. But not today. And what's really galling is the attitude you get when you point out there's a ton of foam on a no foam latte.
Atmosphere: 3
Food: 3
Service: 2
Dawn Kramer
This is my go to Starbucks. I’m a little lazy so I typically only use their drive thru. I can always count on the staff to be personable. The lines can get long during busy times, but my drink is always made perfectly so it’s worth the wait. I’ve had everything from hot lattes, iced matcha, chai and refreshers. My drink is always perfectly made.
Parking can be tight and other customers attempt to pull in from the wrong way which makes a tight situation worse, but I deal with it because the customer service is top notch at this location. As someone who works in customer service, it’s one of the first things that I notice.
Store was busy but staff were friendly and attentive
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: White Mocha
Jarrett Wiggins
Terrible terrible parking lot that’s one way only coming off the road
Debbi Waddell
Never tried the food and have only used the drive thru. They are quick and pleasant. Drinks made to order are made quickly. Just don't have a cigarette in your ashtray. You will hear about it. No smoking in the drive thru.
Atmosphere: 4
Service: 4
OLI D
Really friendly staff! So helpful when I couldn't get my app working. Well made drinks.
Food: 5
Service: 5
Robb Dennis
Was greeted when I came through the door and they remembered my name in future visits!
This is a poorly located drive thru. It's just hard to maneuver. It has two entrances and this makes people unnecessarily aggressive when it comes to moving up in line. The parking lot feels small and tightly spaced. When you exit the lot you can only turn right. You can do a full loop around the building to exit through a back entrance onto the side street. Then the only issue is, if the line is long you get stuck waiting in line again until you can finally move past everyone. If you decide to park and walk in, you run into the risk of being blocked in by people waiting in the drive-thru line.
Ordered a tea and went to use my point and the employee tried saying I couldn’t that a tea was 200 points. I told him it wasn’t I’ve done it before, I told him make me an iced coffee then he got made cause the drink was already made. He ended up voiding it and giving it to me but him making me feel belittled and stupid in the process was pretty upsetting. I won’t post his name because that’s unfair but I think the employees should know what they are talking about especially before being rude to customers.
All to give me the incorrect drink on top of it.
For how busy this Starbucks is on the daily, they are so polite and have wonderful customer service- which you don't get everyday. Every time I've gone in or gone through the drive-thru, the baristas are always so kind.
It really sets the scene, because I've been to a nearby Starbucks where they are so unbelievably rude, so this one is a nice refresher and really sets a great standard.
Interior wise, it is a bit small, but I don't mind it because I usually get my coffee and go back home. They're always clean and organized, which I can appreciate.
Also coffee is always on point. If I'm going to any Starbucks it's definitely this one! Especially because the entry to the parking lot is a slight hazard, lol. That's just how worth it it is to come here!
Normally, I've received the best service from this store. I have no complaints with the coffee. But I'm just went through the driveway alone and ordered two drinks. I've always asked for the bags that have drink carriers in them. I thought that's what Starbucks gives with multiple drinks especially for someone alone driving. The girl at the delivery station asked me all these questions about why I needed a drink carriers and had an attitude about having to put the drinks in a bag. Then she handed me 4 away drive carrier that was unstable. I spilled a lot of the drinks on me and had to sit in drive thru holding the drinks once handed and trying to make space for them. She they were out it's two drink holders for the bags but it felt like she just didn't want to make a bag for me.
Very nice barista at the drive thru. She apologized for the wait ( which wasn't that long), and was prompt w my drink.
Great service.
Very nice and repectful Employees
❤️
I always have good service at this Starbucks. I like the fact that it’s kind of hidden off Bethel Rd. across from Ohio ENT & Allergy. My order is pretty simple, but I find the baristas to be mostly jolly and quite competent at this particular location!
Its an OK starbucks at best, staff constantly rolls there eyes when you customize the order.
Normally, get my order right here. But not today. And what's really galling is the attitude you get when you point out there's a ton of foam on a no foam latte.
Atmosphere: 3
Food: 3
Service: 2
This is my go to Starbucks. I’m a little lazy so I typically only use their drive thru. I can always count on the staff to be personable. The lines can get long during busy times, but my drink is always made perfectly so it’s worth the wait. I’ve had everything from hot lattes, iced matcha, chai and refreshers. My drink is always perfectly made.
Parking can be tight and other customers attempt to pull in from the wrong way which makes a tight situation worse, but I deal with it because the customer service is top notch at this location. As someone who works in customer service, it’s one of the first things that I notice.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Danish, Pumpkin & Pepita Loaf
Restaurantji Recommends
Store was busy but staff were friendly and attentive
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: White Mocha
Terrible terrible parking lot that’s one way only coming off the road
Never tried the food and have only used the drive thru. They are quick and pleasant. Drinks made to order are made quickly. Just don't have a cigarette in your ashtray. You will hear about it. No smoking in the drive thru.
Atmosphere: 4
Service: 4
Really friendly staff! So helpful when I couldn't get my app working. Well made drinks.
Food: 5
Service: 5
Was greeted when I came through the door and they remembered my name in future visits!
Atmosphere: 5
Food: 4
Service: 5
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