Hands-down my favorite Starbucks location. Staff is always friendly, welcoming, and patient no matter how busy they get. Really well-managed and efficient location. Great, prompt service.
Atmosphere: 5
Food: 5
Service: 5
Marisela Isabel Bozo Araujo
I visited the Starbucks at Polaris Mall hoping to try a new drink I thought I would enjoy — unfortunately, it just wasn’t for me. It wasn’t bad, just not my taste, so I ended up tossing it and came back to ask for some water. I happened to mention the situation to one of the baristas, Megan, and she was incredibly kind. Not only did she give me water, but she also kindly offered to make me a replacement drink. Her excellent customer service and kindness truly made my day. Thank you, Megan!
Atmosphere: 5
Food: 4
Service: 5
Adela Strangeworth
Great, very hardworking staff in super-busy location. Friendly, efficient service despite long lines. They kept the line moving well.
Atmosphere: 5
Food: 5
Service: 5
vamsi menta
Cafe Lattee sucks here. There's no coffee taste just bland.
Atmosphere: 5
Food: 2
Service: 5
subhalakshmi patra
I always go to Starbucks inside the Polaris mall but this is the first time I had such a terrible experience. I know it's Saturday and everybody is in chill mode inside Starbucks but this is heights of bad service. There are 4 employees inside the store and only 1 person taking orders inspite of huge line of people. The person takes 1 order and starts working on it and the other employees are just busy chatting and gossiping. None of them were taking orders inspite of seeing that long line outside Starbucks. I had to wait for more than 15 minutes and the like wasn't moving at all. 4 people standing behind me got fed up and left. Even I got fed up of waiting and left. This was the first time I experienced such a bad customer service and I hope it doesn't repeat. I hope Starbucks hires people who are really professional and are willing to work in the true sense of the word even during weekends and not spend time gossiping and chatting while there's huge line of people waiting for lot of time.
Eileen Emrick
Clean, nice amptsphier.
Atmosphere: 5
Service: 5
Gulnara Mammadzada
Megan was so kind and so nice. Thanks a lot Megan! You are awesome!
Atmosphere: 5
Food: 5
Service: 5
Suzayn
When I'm hitting up Polaris Mall for some shopping or just to hang out, my go-to spot for a hot coffee fix is definitely Starbucks. Whether I'm craving that spot-on chai latte, cafe latte, or needing to indulge in a buttery croissant, they've got me covered. And for those times I want something hearty, the spinach sandwich hits the spot. It's the perfect pit stop to fuel up and chill for a bit in the midst of all the mall madness.
Atmosphere: 5
Food: 4
Service: 5
Raquel Thompson
These poor service are doing there very best to be customer oriented in a pretty busy location. You guys
Atmosphere: 4
Food: 4
Service: 4
Henk DeRee
Aren’t they supposed to offer a pour over if dark roast is not available?
Prices that make shareholders happy, not customers.
Susan Rea
Purchased a refresher had no ice. Went in two minutes later to get a cup of ice and was told to go back thru the line to ask for a cup of ice. Had the drink been made properly to begin with I wouldn’t have to ask for ice. Th barista was so rude not to mention they gave me the wrong drink last time and I graciously sucked it
Atmosphere: 3
Food: 2
Service: 1
Dylan Hollenbacher
The service here is absolutely incredible and the staff is amazing!
Atmosphere: 5
Food: 5
Service: 5
Rhonda Ellis
AWFUL CUSTOMER SERVICE. Standing in line with daughter behind one customer being served with no one else in the store only to be told that someone who came in behind us in next...SMH. Most cashier's at least ask the customers who was next but this one stated the gentleman who knowingly came in after us was next because he was in line...This store has two openings with no signage about where the line starts. We left because....I couldn't give Starbucks my money after this. Please train your people better and put a Line Starts Here sign in the store. JUST HORRIBLE!!!
Service: 1
Alex Fitzgerald (Fitz)
Always fast and friendly here. Pretty busy so I always order ahead with the app.
Hands-down my favorite Starbucks location. Staff is always friendly, welcoming, and patient no matter how busy they get. Really well-managed and efficient location. Great, prompt service.
Atmosphere: 5
Food: 5
Service: 5
I visited the Starbucks at Polaris Mall hoping to try a new drink I thought I would enjoy — unfortunately, it just wasn’t for me. It wasn’t bad, just not my taste, so I ended up tossing it and came back to ask for some water. I happened to mention the situation to one of the baristas, Megan, and she was incredibly kind. Not only did she give me water, but she also kindly offered to make me a replacement drink. Her excellent customer service and kindness truly made my day. Thank you, Megan!
Atmosphere: 5
Food: 4
Service: 5
Great, very hardworking staff in super-busy location. Friendly, efficient service despite long lines. They kept the line moving well.
Atmosphere: 5
Food: 5
Service: 5
Cafe Lattee sucks here. There's no coffee taste just bland.
Atmosphere: 5
Food: 2
Service: 5
I always go to Starbucks inside the Polaris mall but this is the first time I had such a terrible experience. I know it's Saturday and everybody is in chill mode inside Starbucks but this is heights of bad service. There are 4 employees inside the store and only 1 person taking orders inspite of huge line of people. The person takes 1 order and starts working on it and the other employees are just busy chatting and gossiping. None of them were taking orders inspite of seeing that long line outside Starbucks. I had to wait for more than 15 minutes and the like wasn't moving at all. 4 people standing behind me got fed up and left. Even I got fed up of waiting and left. This was the first time I experienced such a bad customer service and I hope it doesn't repeat. I hope Starbucks hires people who are really professional and are willing to work in the true sense of the word even during weekends and not spend time gossiping and chatting while there's huge line of people waiting for lot of time.
Clean, nice amptsphier.
Atmosphere: 5
Service: 5
Megan was so kind and so nice. Thanks a lot Megan! You are awesome!
Atmosphere: 5
Food: 5
Service: 5
When I'm hitting up Polaris Mall for some shopping or just to hang out, my go-to spot for a hot coffee fix is definitely Starbucks. Whether I'm craving that spot-on chai latte, cafe latte, or needing to indulge in a buttery croissant, they've got me covered. And for those times I want something hearty, the spinach sandwich hits the spot. It's the perfect pit stop to fuel up and chill for a bit in the midst of all the mall madness.
Atmosphere: 5
Food: 4
Service: 5
These poor service are doing there very best to be customer oriented in a pretty busy location. You guys
Atmosphere: 4
Food: 4
Service: 4
Aren’t they supposed to offer a pour over if dark roast is not available?
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Prices that make shareholders happy, not customers.
Purchased a refresher had no ice. Went in two minutes later to get a cup of ice and was told to go back thru the line to ask for a cup of ice. Had the drink been made properly to begin with I wouldn’t have to ask for ice. Th barista was so rude not to mention they gave me the wrong drink last time and I graciously sucked it
Atmosphere: 3
Food: 2
Service: 1
The service here is absolutely incredible and the staff is amazing!
Atmosphere: 5
Food: 5
Service: 5
AWFUL CUSTOMER SERVICE. Standing in line with daughter behind one customer being served with no one else in the store only to be told that someone who came in behind us in next...SMH. Most cashier's at least ask the customers who was next but this one stated the gentleman who knowingly came in after us was next because he was in line...This store has two openings with no signage about where the line starts. We left because....I couldn't give Starbucks my money after this. Please train your people better and put a Line Starts Here sign in the store. JUST HORRIBLE!!!
Service: 1
Always fast and friendly here. Pretty busy so I always order ahead with the app.
Atmosphere: 5
Food: 5
Service: 5
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