I ordered a nitro cold brew and 50% of it was foam. Unacceptable, and i will never be tipping again without receiving my drink first!
Food: 1
Moe Garcia
Good customer service
Jayla Caponi
I visited this Starbucks location to study. Upon arriving I was able to see that there was accessible parking and sidewalks that were level with the parking lot allowing easy access without having to move to a ramp after exiting your car.The inside counters are at a good height for easy use by anyone. There is also a wide open floor lay out allowing for easy flow of traffic within the store.One flaw may be the doors entering the building as they have a pull handle for the outside and push for the inside, both doors are fairly heavy to open and could pose as a barrier. The menu is shown in large print behind the barista station for accessibility view. There is music playing but it serves as good background noise and is not overly loud or distracting. Very friendly staff and quick service every time.
Atmosphere: 5
Food: 5
Service: 5
R
I’m often disappointed by American Starbucks BUT this place always does AMAZING job!!!!! Thank you!!!!❤️
Atmosphere: 5
Food: 5
Service: 5
Devyn Blackstone
I have TRIED to give this location many chances but they burn the coffee EVERY single time I go. I’ve gone at least 6 times and the coffee is so terrible that I literally am forced to throw away my $5 latte every time. I really am officially giving up today and never going back. Someone please teach the morning baristas how to brew coffee…
Service: 4
Wonderful world of Wendy
I ordered ahead in the app. Everything was ready when I got there. Staff was friendly and store was comfortable and clean
Christine Straughter
Store is often closed during times it's supposed to be open. On 3 separate occasions I've tried to order at 6am and no one even acknowledges you're sitting at the speaker to order despite posted hours saying the store opens at 530am.
Heather R
Staff is always friendly and says hello when you enter and are quick to get your order if they see you are waiting. It is not often that I get something incorrect or that doesn’t taste good. If there is ever an issue the staff is quick to fix it (such as the size, hot versus cold, etc.)
Staff was too busy cleaning the store at 7:15 to make my drink. They had no problem taking my order and money. Absolutely not busy inside or in the drive thru!!! I sat patiently waiting while they cleaned the floors and areas for drink preparation. I will fall asleep driving before I stop at this location again!!
Atmosphere: 1
Food: 4
Service: 1
Hannah
Jacob behavior
Julia Haus
Jared is the best ever!!!
Service: 5
Arden Jones
Usually this location is excellent, orders are usually perfect and the staff most of the time is lovely. I’ve been frequenting this location ever since it opened even though there are closer locations to me. However something has changed as of late, more orders are getting messed up and the service has been less than stellar, this morning in particular. I ordered in the drive thru, but went inside to correct an issue and not hold up the drive thru. The employee Jared was particularly rude during our entire interaction, and when I requested a remade drink they only put additional cold foam on top instead of remaking it. I also tried to purchase a retail item with stars, and even though it should’ve covered the entire item I was still to be charged extra for what stars didn’t cover, which is not true since I’ve made retail purchases with stars before. I understand that everyone has bad days and having a customer service job is difficult. But I wouldn’t be leaving a bad review for just one instance, so this has turned into a repeated problem.
Atmosphere: 1
Food: 3
Service: 2
Jeff Lewis
Cole is the best!!! He is so friendly, organized and a pleasure to work with. He ALWAYS gets our order correct
I ordered a nitro cold brew and 50% of it was foam. Unacceptable, and i will never be tipping again without receiving my drink first!
Food: 1
Good customer service
I visited this Starbucks location to study. Upon arriving I was able to see that there was accessible parking and sidewalks that were level with the parking lot allowing easy access without having to move to a ramp after exiting your car.The inside counters are at a good height for easy use by anyone. There is also a wide open floor lay out allowing for easy flow of traffic within the store.One flaw may be the doors entering the building as they have a pull handle for the outside and push for the inside, both doors are fairly heavy to open and could pose as a barrier. The menu is shown in large print behind the barista station for accessibility view. There is music playing but it serves as good background noise and is not overly loud or distracting. Very friendly staff and quick service every time.
Atmosphere: 5
Food: 5
Service: 5
I’m often disappointed by American Starbucks BUT this place always does AMAZING job!!!!! Thank you!!!!❤️
Atmosphere: 5
Food: 5
Service: 5
I have TRIED to give this location many chances but they burn the coffee EVERY single time I go. I’ve gone at least 6 times and the coffee is so terrible that I literally am forced to throw away my $5 latte every time. I really am officially giving up today and never going back. Someone please teach the morning baristas how to brew coffee…
Service: 4
I ordered ahead in the app. Everything was ready when I got there. Staff was friendly and store was comfortable and clean
Store is often closed during times it's supposed to be open. On 3 separate occasions I've tried to order at 6am and no one even acknowledges you're sitting at the speaker to order despite posted hours saying the store opens at 530am.
Staff is always friendly and says hello when you enter and are quick to get your order if they see you are waiting. It is not often that I get something incorrect or that doesn’t taste good. If there is ever an issue the staff is quick to fix it (such as the size, hot versus cold, etc.)
Nice place quick service great coffee
Staff is nice and coffee is good
Restaurantji Recommends
Staff was too busy cleaning the store at 7:15 to make my drink. They had no problem taking my order and money. Absolutely not busy inside or in the drive thru!!! I sat patiently waiting while they cleaned the floors and areas for drink preparation. I will fall asleep driving before I stop at this location again!!
Atmosphere: 1
Food: 4
Service: 1
Jacob behavior
Jared is the best ever!!!
Service: 5
Usually this location is excellent, orders are usually perfect and the staff most of the time is lovely. I’ve been frequenting this location ever since it opened even though there are closer locations to me. However something has changed as of late, more orders are getting messed up and the service has been less than stellar, this morning in particular. I ordered in the drive thru, but went inside to correct an issue and not hold up the drive thru. The employee Jared was particularly rude during our entire interaction, and when I requested a remade drink they only put additional cold foam on top instead of remaking it. I also tried to purchase a retail item with stars, and even though it should’ve covered the entire item I was still to be charged extra for what stars didn’t cover, which is not true since I’ve made retail purchases with stars before. I understand that everyone has bad days and having a customer service job is difficult. But I wouldn’t be leaving a bad review for just one instance, so this has turned into a repeated problem.
Atmosphere: 1
Food: 3
Service: 2
Cole is the best!!! He is so friendly, organized and a pleasure to work with. He ALWAYS gets our order correct
Atmosphere: 5
Food: 5
Service: 5
Loading...