Steak 'n Shake
5960 E Main St, Columbus
(614) 501-1530
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
I had a problem with my burger they gave me the wrong Burger, but without hesitation I called up there they Mark me down in the book and everyone was so polite I really like this steak and shake
Atmosphere: 5
Food: 5
Service: 5
Employees
we're very kind. And order was accurate so that's a plus for me.
Atmosphere: 3
Food: 5
Service: 5
So yummy 🤤 The garlic steak burger and cheese fries always hit
Atmosphere: 5
Food: 5
Service: 5
Burgers always hit. New Beef tallow fries are good. Staff was very friendly.
Atmosphere: 5
Food: 5
Service: 5
Ice cream was good. Food sucked
This store should be shut down…. Food is horrible I repeat do not order doordash from this place took close to two hours to get our food once we did everything was sub par no care given and 50% of the order was missing.
Atmosphere: 1
Food: 1
Service: 1
Sign says open daily 10am - 10pm so we showed up at 11am for lunch and the woman working inside just stood there looking at us
with the doors locked, sad to see these places going down hill with lazy employees that don't want to do anything
Service: 1
Ordered online food pick up 1158 I show up 1208 no food. Wait in line.....20 minutes no one says a word to me someone behind me asks about her food, told the lady I was a head of her. She got her food I was asked my name this is 1230 mind you then after waiting 5 more minutes she walks by with someone else's food. I leave and finally hear someone come ask if the person had a order. Called when I got back late for lunch no answer
Atmosphere: 1
Food: 1
Service: 1
Absolutely ridiculous no one was in the drive-through. Someone came on the speaker and said they would be with me when they can. I said hello are you ready for me yet? She said I’m not ready yet. There was literally no one in the drive-through and no one got back on the microphone went back to work with no lunch And disappointed. I probably won’t waste my time again at this location as in the past the service is sucked if I even get it.!!!
Service: 1
Every sandwich was wrong, but the receiptwas correct. The second time, they got it right.
Atmosphere: 3
Food: 4
Service: 2
Restaurantji Recommends
Considering the place was dead the ketchup was empty napkins were empty and when you ask for either or they give you very minimal and I had to keep asking. It's not hard to fill up and ketchup despenser or fill a napkin holder when you don't have much to do to begin with. Orders messed up. Better staff is what they need.
Atmosphere: 3
Food: 2
Service: 1
I loved it and one guy came out and showed me how to use the new order system and the burgers good old fashion mmmmmmmmmm Good and there fries beef tallo
Atmosphere: 5
Food: 5
Service: 5
The food was great and the staff was fairly nice but they were severely understaffed, so it took a really long time to get our orders.
Atmosphere: 4
Food: 5
Service: 4
Grease..and more grease..just YUCK...I will stick with BK
Atmosphere: 1
Food: 1
Service: 2
Horrible I visited here Thursday May 15 2025 and their entire system was down!!! Good thing Texas Roadhouse was right there.
Loading...