I work here so I get food all the time. Nicest people ever. If you treat people right, you'll get it back.
Jacob Miller
Awful customer service especially being in a childrens hospital. Her name was Lisa and very disrespectful to a employee of the hospital in the infectious disease department. Rude to us and other customers. I'm not getting into it to deep but she needs to go home and never work a subway or customer service again. I'm not gonna eat this subway while I'm here again. Also the other employee at the time did nothing wrong and was embarrassed by Lisa. But it explains the 3.2 review rating.
Service: 1
Danna Fambro
The woman’s customer service was very amazing but me and my little went specifically for the cookies and awww man they were hard as a rock 🤦🏽♀️ the lady did end up finding us softer cookies but my son had to choose a whole different kind thank goodness he liked it ☺️
Atmosphere: 5
Food: 1
Service: 5
Recommended dishes: Oven Roasted Turkey, Cookies
nan s
I use the app so it is faster. Employees are very kind. Line can be a little long sometimes but it's not horrible. Hard to find but worth the hunt. Overall good experience for foos during our days long stay. Order was correct.
Atmosphere: 4
Food: 5
Service: 5
T “Cheshire 13” V
At 1:00pm today sorry but the heavy set blonde Caucasian girl needs to be fired. Asked for 3 five dollar footlongs we got charged 31 for 3 Five dollar foot longs one of them was supposed to be just a regular chicken bacon ranch and they made it an elite not what I asked for. I asked for extra cheese she didn't know the price nor did she want to give me extra after I asked for it. I felt really ignored and like I didn't matter. I KNOW I was speeking loud enough for her to hear me cause I know it's loud behind there. ? I know for a fact that is the opposite a work place needs if you want business and good reviews.
Atmosphere: 1
Food: 4
Service: 1
Maymuna Ahmed
Lynn and John are the best!!! So professional and courteous and sweet every time I grab lunch !
Atmosphere: 5
Food: 5
Service: 5
Alexus Cowdery
If I could give zero stars I would. Second time I have gone down to this subway just to be told they are closed. But everywhere in the hospital says open 24hrs. They were surving 3 people in line and turned me away saying they were closed. Not to mention the woman working was very rude. Don’t recommend this subway at all. I’d rather leave the hospital to get food, rather than go there again.
Atmosphere: 1
Food: 1
Service: 1
Patrick Asdell
I’ve been to hundreds of Subways in my life and this one ranks amongst the bottom. I have also been here several times and each time has been sub par. Without fail they are always out of something, this time it was all bread except white or wheat and there wasn’t much of either of those. They also had no salt or pepper? Or any napkins? There is ALWAYS only one person working who takes their damn time and I can’t imagine coming here during any busy hours. Apparently this was the self proclaimed “weekend crew” who has no idea why there are literally flies flying around the food and blames their new boss for things being in such shambles. Nationwide and Subway can certainly do better than this.
Atmosphere: 1
Food: 2
Service: 1
kyle “kyle.c90”
Always out of everything
Atmosphere: 3
Food: 1
Service: 2
Justin Rawlings
Google shows the restaurant closes at 9, which is fine if that’s not accurate, but there is no way I get down there at 7:42 and the employees are serving 2 people in line already and tell me they are closed. I don’t believe for a second they close at 7:30 and are still serving people almost 15 minutes later. If they close at 7:45 (virtually no business closes on the quarter hour) then I still had 3 minutes to order and I was denied.
Went to go get something to eat after the cafeteria closed (8:30 pm) seen the sign saying open 24 hours but yet they were closed. After I done walked from the cafeteria from the nicu. Not even gonna bother trying again after reading the reviews. Would rather order online from another store and pay to have it
Atmosphere: 1
Food: 1
Service: 1
Jessica H
I can only comment about the afternoon crew: unprofessional behavior (music and profanity observed). Meat is not as cold as it should be. Random closing times. Would not recommend.
Linda Elstridge
Made my sub exactly how I wanted it which doesn’t usually happen at most locations (I always get the same order) and the employees were amazing! Some of the nicest guys I’ve encountered in food service.
Atmosphere: 5
Food: 5
Service: 5
Ra'Shawd Davis
So I ordered the following: lettuce, spinach, tomatoes, green peppers, black olives, oil, black pepper and Parmesan cheese. The photo is what they gave me. I would absolutely avoid this location at all cost and they should be discontinued at this location. Unacceptable Subway!!!!
Melissa Davis
1st time ordering at this location, the employees working were very polite and efficient. The store was clean. The lady that made our sandwiches was the Queen of sub making.
I work here so I get food all the time. Nicest people ever. If you treat people right, you'll get it back.
Awful customer service especially being in a childrens hospital. Her name was Lisa and very disrespectful to a employee of the hospital in the infectious disease department. Rude to us and other customers. I'm not getting into it to deep but she needs to go home and never work a subway or customer service again. I'm not gonna eat this subway while I'm here again. Also the other employee at the time did nothing wrong and was embarrassed by Lisa. But it explains the 3.2 review rating.
Service: 1
The woman’s customer service was very amazing but me and my little went specifically for the cookies and awww man they were hard as a rock 🤦🏽♀️ the lady did end up finding us softer cookies but my son had to choose a whole different kind thank goodness he liked it ☺️
Atmosphere: 5
Food: 1
Service: 5
Recommended dishes: Oven Roasted Turkey, Cookies
I use the app so it is faster. Employees are very kind. Line can be a little long sometimes but it's not horrible. Hard to find but worth the hunt. Overall good experience for foos during our days long stay. Order was correct.
Atmosphere: 4
Food: 5
Service: 5
At 1:00pm today sorry but the heavy set blonde Caucasian girl needs to be fired. Asked for 3 five dollar footlongs we got charged 31 for 3 Five dollar foot longs one of them was supposed to be just a regular chicken bacon ranch and they made it an elite not what I asked for. I asked for extra cheese she didn't know the price nor did she want to give me extra after I asked for it. I felt really ignored and like I didn't matter. I KNOW I was speeking loud enough for her to hear me cause I know it's loud behind there. ? I know for a fact that is the opposite a work place needs if you want business and good reviews.
Atmosphere: 1
Food: 4
Service: 1
Lynn and John are the best!!! So professional and courteous and sweet every time I grab lunch !
Atmosphere: 5
Food: 5
Service: 5
If I could give zero stars I would. Second time I have gone down to this subway just to be told they are closed. But everywhere in the hospital says open 24hrs. They were surving 3 people in line and turned me away saying they were closed. Not to mention the woman working was very rude. Don’t recommend this subway at all. I’d rather leave the hospital to get food, rather than go there again.
Atmosphere: 1
Food: 1
Service: 1
I’ve been to hundreds of Subways in my life and this one ranks amongst the bottom. I have also been here several times and each time has been sub par. Without fail they are always out of something, this time it was all bread except white or wheat and there wasn’t much of either of those. They also had no salt or pepper? Or any napkins? There is ALWAYS only one person working who takes their damn time and I can’t imagine coming here during any busy hours. Apparently this was the self proclaimed “weekend crew” who has no idea why there are literally flies flying around the food and blames their new boss for things being in such shambles. Nationwide and Subway can certainly do better than this.
Atmosphere: 1
Food: 2
Service: 1
Always out of everything
Atmosphere: 3
Food: 1
Service: 2
Google shows the restaurant closes at 9, which is fine if that’s not accurate, but there is no way I get down there at 7:42 and the employees are serving 2 people in line already and tell me they are closed. I don’t believe for a second they close at 7:30 and are still serving people almost 15 minutes later. If they close at 7:45 (virtually no business closes on the quarter hour) then I still had 3 minutes to order and I was denied.
Service: 1
Restaurantji Recommends
Went to go get something to eat after the cafeteria closed (8:30 pm) seen the sign saying open 24 hours but yet they were closed. After I done walked from the cafeteria from the nicu. Not even gonna bother trying again after reading the reviews. Would rather order online from another store and pay to have it
Atmosphere: 1
Food: 1
Service: 1
I can only comment about the afternoon crew: unprofessional behavior (music and profanity observed). Meat is not as cold as it should be. Random closing times. Would not recommend.
Made my sub exactly how I wanted it which doesn’t usually happen at most locations (I always get the same order) and the employees were amazing! Some of the nicest guys I’ve encountered in food service.
Atmosphere: 5
Food: 5
Service: 5
So I ordered the following: lettuce, spinach, tomatoes, green peppers, black olives, oil, black pepper and Parmesan cheese. The photo is what they gave me. I would absolutely avoid this location at all cost and they should be discontinued at this location. Unacceptable Subway!!!!
1st time ordering at this location, the employees working were very polite and efficient. The store was clean. The lady that made our sandwiches was the Queen of sub making.
Atmosphere: 5
Food: 3
Service: 5
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