This location is so cheap and stingy that they will use rotting, brown, slimy, expired vegetables that they have no shame to display or instinct to hide. I should have walked out the door when i saw it but given the lack of time and hunger i had, i had little choice.
The floors are dirty and the store is generally unclean.
Very rude staff.
Atmosphere: 1
Food: 1
Service: 1
Vickie Sullivan
There was mold between the food cases and the vegetable tray containers were frozen along the edges, and the vegetables were either wilted or frozen. I called it out to the two young ladies who were serving and creating sandwiches and they were oblivious to what I was trying to tell them. If you’re looking for a clean fresh Subway, the one on Henderson is amazing.
Atmosphere: 3
Food: 1
Service: 3
Scarlett Gregory
The food was inedible and they refused to refund my money only to remake my sandwich. Your ingredients and bread are poor quality and I do not want another sandwich. I want my money back to spend else where on quality ingredients. Staff refused to refund my money.
Atmosphere: 1
Food: 1
Service: 1
Scott Goffin
Strike 3 visits in a row now and veggies were wilted and discolored, lettuce wilted and discolored, tomatoes mushy, pickles dried out, cucumbers dried out and discolored, spinach dried out and wilted, bread chewy and stale, 6” subs were more like 5” and the Tuna and Chicken on those subs barely covered the bread!
Having to skip all the veggies and just go with meat and cheese was very disappointing and not filling at all.
Sad that 5” subs are over $6 now and the quality and quantity is so poor.
gwendolyn custer
I walked in to the employee doing the trash then asked me to wait after he finished the trash he goes to the sink to wash his hands but uses no soap and wanted to make my food I left because that's disgusting
Dave
Don't order online ,menu not updated
Service: 1
Ryan Hurst
Every time I order ahead they say my subs are ready. I arrive and they still haven’t even made them. Why say they are ready when they aren’t. I wouldn’t have ordered ahead if I wanted to spend 20 minutes in the store waiting.
Atmosphere: 2
Food: 4
Service: 1
Amy
It's definitely a horrible, horrible visitCustomer service is in need of some help at this location EXCEPT one girl named Serenity whom apologized continuously for her coworkerFor the record if you order online, and do not put everything down that you want Gouthomei will not let you change anything. She will argue with you, she will bash you to her coworker in front of your children
Parking: 50+
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Sweet Onion Chicken Teriyaki Footlong Regular Sub
Amy Anderson
It's definitely a horrible, horrible visitCustomer service is in need of some help at this location EXCEPT one girl named Serenity whom apologized continuously for her coworkerFor the record if you order online, and do not put everything down that you want Gouthomei will not let you change anything. She will argue with you, she will bash you to her coworker in front of your children
Parking: 50+
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Sweet Onion Chicken Teriyaki Footlong Regular Sub
Branden S
I had ordered two footlong subs and two cookies from here. The bread was extremely stale as were the cookies. This was my second time coming here in the hopes it was a one off but I was sadly mistaken. My advice go to the next nearest subway.
I give a 4 star only cause there prices are outrages but I will say the place was clean, bathrooms even cleaner, and the sandwich maker was able to handle 5 people at once. Definitely 5 star worthy if a footlong didn't cost me 11 dollars
Shyanne Iten
Walked in for lunch and was greeted politely. Unfortunately, that’s the only good thing I have to say about my visit. I ordered a chicken bacon ranch and she promptly instructed a new employee to put something in that wasn’t a CBR. No big deal, until I’m overcharged for my food. I didn’t care about getting a refund or anything, it’s the principal of the matter to not make your customers pay more than what they should. It’s just good business practice. She was trying to give me a refund but it didn’t matter to me because it was a dollar. But imagine if it were someone with three or four subs with an extra up charge for them. That’s a couple extra dollars that could’ve been gas money. She then wouldn’t really listen to what I had to say and just kept talking over me, trying to shut me up by offering a cookie. I was beyond frustrated and apologized to the trainee that was confused on why I was upset because it was just what he was told to do and took my food to leave. To top it off, the sandwich was ice cold. Really, the worst service I’ve ever received at a subway.
Jeffrey G
Does not accept coupons even though they send coupons in the mail to surrounding houses in the area.
Chasing Oliver
Sandwiches overpriced
Jay Gilbert
Does not accept coupons even though they send coupons in the mail to surrounding houses in the area.
This location is so cheap and stingy that they will use rotting, brown, slimy, expired vegetables that they have no shame to display or instinct to hide. I should have walked out the door when i saw it but given the lack of time and hunger i had, i had little choice.
The floors are dirty and the store is generally unclean.
Very rude staff.
Atmosphere: 1
Food: 1
Service: 1
There was mold between the food cases and the vegetable tray containers were frozen along the edges, and the vegetables were either wilted or frozen. I called it out to the two young ladies who were serving and creating sandwiches and they were oblivious to what I was trying to tell them. If you’re looking for a clean fresh Subway, the one on Henderson is amazing.
Atmosphere: 3
Food: 1
Service: 3
The food was inedible and they refused to refund my money only to remake my sandwich. Your ingredients and bread are poor quality and I do not want another sandwich. I want my money back to spend else where on quality ingredients. Staff refused to refund my money.
Atmosphere: 1
Food: 1
Service: 1
Strike 3 visits in a row now and veggies were wilted and discolored, lettuce wilted and discolored, tomatoes mushy, pickles dried out, cucumbers dried out and discolored, spinach dried out and wilted, bread chewy and stale, 6” subs were more like 5” and the Tuna and Chicken on those subs barely covered the bread!
Having to skip all the veggies and just go with meat and cheese was very disappointing and not filling at all.
Sad that 5” subs are over $6 now and the quality and quantity is so poor.
I walked in to the employee doing the trash then asked me to wait after he finished the trash he goes to the sink to wash his hands but uses no soap and wanted to make my food I left because that's disgusting
Don't order online ,menu not updated
Service: 1
Every time I order ahead they say my subs are ready. I arrive and they still haven’t even made them. Why say they are ready when they aren’t. I wouldn’t have ordered ahead if I wanted to spend 20 minutes in the store waiting.
Atmosphere: 2
Food: 4
Service: 1
It's definitely a horrible, horrible visitCustomer service is in need of some help at this location EXCEPT one girl named Serenity whom apologized continuously for her coworkerFor the record if you order online, and do not put everything down that you want Gouthomei will not let you change anything. She will argue with you, she will bash you to her coworker in front of your children
Parking: 50+
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Sweet Onion Chicken Teriyaki Footlong Regular Sub
It's definitely a horrible, horrible visitCustomer service is in need of some help at this location EXCEPT one girl named Serenity whom apologized continuously for her coworkerFor the record if you order online, and do not put everything down that you want Gouthomei will not let you change anything. She will argue with you, she will bash you to her coworker in front of your children
Parking: 50+
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Sweet Onion Chicken Teriyaki Footlong Regular Sub
I had ordered two footlong subs and two cookies from here. The bread was extremely stale as were the cookies. This was my second time coming here in the hopes it was a one off but I was sadly mistaken. My advice go to the next nearest subway.
Atmosphere: 3
Food: 2
Service: 3
Restaurantji Recommends
I give a 4 star only cause there prices are outrages but I will say the place was clean, bathrooms even cleaner, and the sandwich maker was able to handle 5 people at once. Definitely 5 star worthy if a footlong didn't cost me 11 dollars
Walked in for lunch and was greeted politely. Unfortunately, that’s the only good thing I have to say about my visit. I ordered a chicken bacon ranch and she promptly instructed a new employee to put something in that wasn’t a CBR. No big deal, until I’m overcharged for my food. I didn’t care about getting a refund or anything, it’s the principal of the matter to not make your customers pay more than what they should. It’s just good business practice. She was trying to give me a refund but it didn’t matter to me because it was a dollar. But imagine if it were someone with three or four subs with an extra up charge for them. That’s a couple extra dollars that could’ve been gas money. She then wouldn’t really listen to what I had to say and just kept talking over me, trying to shut me up by offering a cookie. I was beyond frustrated and apologized to the trainee that was confused on why I was upset because it was just what he was told to do and took my food to leave. To top it off, the sandwich was ice cold. Really, the worst service I’ve ever received at a subway.
Does not accept coupons even though they send coupons in the mail to surrounding houses in the area.
Sandwiches overpriced
Does not accept coupons even though they send coupons in the mail to surrounding houses in the area.
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