Subway
3566 Riverside Dr, Columbus
(614) 457-7828
Recent Reviews
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They were quick and efficient in preparing our order, and the food was good. It was slow and the dining area needed attention.
Good, quick service
If ordering online, order is always wrong - missing ingredients, improper items, etc. If ordering in store, can't figure out how to use gift cards, put rotten ingredients in that should be discarded, and have to explain that cheese and meat need to be included as they try to skip that every time when ordering meat-based items.
Just a terrible experience every time, but it's the only Subway nearby.
Atmosphere: 3
Food: 2
Service: 1
Staff was rude
Atmosphere: 1
Food: 3
Service: 1
I ordered online and needed to change my pick up time to an hour earlier. The store said there was nothing they could do. They could only make the order at the original time. The guy said he was the franchisee, but said he could not help me and he didn't know his own restaurant number and couldn't cancel the order. He told me that I should have cancelled the order online. When I said there was no option for this, he said that was my problem. When I said his answers sounded untruthful as to his being the franchisee, he hung up on me. DON'T GO TO THIS STORE. THEY RIPPED ME OFF.
Atmosphere: 1
Food: 1
Service: 1
This is crazy. I do a lot of Google reviews. This Subway is so low class you wouldn't believe me. When I called to fix my order this man refused. Just trust me this place is horrible. BTW this kid tried to tell me he was the owner...I think he is a liar.
Atmosphere: 1
Food: 1
Service: 1
This subway is always a disaster. Worth the drive to go to any other store. The sandwiches from this location are never good. I ordered for delivery once (accidentally from this location) and my sandwich was missing more than half of the ingredients. It was inedible. I literally ate 3 bites and threw the entire footlong away. I am not one to waste and this was very disappointing. I contacted the manager and was given a "sorry" but nothing else. I was told that the employees are trained to follow strict guidelines as if leaving half of my ingredients off was the right thing to do? The customer service was awful. My sandwich was disgusting (and its happened more than once here). Stay away from this location! Gives Subway a bad name.
Atmosphere: 1
Food: 1
Service: 1
Good Stuff as Always.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Sandwich
We've lived within walking distance to this Subway for years and for a long time it was exceptional--nice fresh bread, bountiful toppings, and speedy service. On top of all that, the interior was old school, with brown tile and 00's-era decorations, which is a plus in my book #nostalgia.About a year ago, it appears the restaurant changed ownership and underwent a renovation to the "new subway". Since then, the sandwiches have become bleak and the service grumpy.The last straw was a sandwich I received this weekend, which was practically inedible, with day (maybe two day) old stale bread, sparse vegetables (on a veggie delight) and no sauce. For $15 dollars for 2-footlongs, my partner and I can head to Jersey Mike's and get a lovely giant sandwich stacked with meat and fresh vegetables, which is what we'll be doing from now on.
Atmosphere: 1
Food: 1
Service: 1
I don't know what has changed about this place but it has REALLY gone down the tubes.I got a tuna salad No Bready Bowl & had to BEG for adequate toppings. I didn't ask for a ridiculously large portion just enough to be decent. I asked for more than a handful of lettuce (& she had small hands) & got 1/2 a handful more. Tomatoes & cucumbers? Forget about it. They were so thin you could read print through them. I was going to add green pepper to it & when I asked if they had any she pointed to something that looked like wilted, rusted lettuce. I tried to be polite but the only thing that would come out was "What's wrong with them?". Her reply was "Oh they're just really ripe.". The coup de gras came with the tuna salad. I didn't realize till I got home there were only 2 scoops on the bowl. I thought I may have been mistaken so I checked the Subway website. Yep a NBB is supposed to have 4 scoops.Additionally, you couldn't see all the toppings because they left the stainless steel hoods over an entire section.I tried to call the store to see if I coukd get my missing scoops but they wouldn't answer. After 4 attempts I decided to kick it up to HQ. We'll see what happens.This place has really gone skivvy.Do yourself a favor & drive a little farther to a better location.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
They're very skimpy on stuff here got the pretzel today. Comes with a cup of honey mustard. Cup was less than a fifth of the way full. Pretzel also looks sad. Also got the church and there's no cinnamon sugar on it just dough.
Atmosphere: 1
Food: 1
Service: 1
Avoid this one if you can. The couple working there are extremely stingy with the portions of anything. No matter what you get.I will not be back. This place used to be great when I was growing up.
Atmosphere: 1
Food: 1
Service: 1
Fresh sub. Very well made. Location is maintained neatly. Good customer service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Veggie Delite Footlong Regular Sub
Place had poor quality veggies and clerk says his management says no coupons will be accepted. Didn't feel I got money's worth.
Place had poor quality veggies and clerk says his management says no coupons will be accepted. Didn't feel I got money's worth.
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