Subway has been a nice little place for me over the years to grab a nice sandwich sub. The veggies are fresh, bread is soft, and it won't break the bank.
Shawnte Colbert
THEY LITERALLY STOLE MY ORDER! I had the receipt and everything pulled up and they would not make the order or refund it! I never picked it up! They are stealing orders!
Shurl Sanford-Hairston
Great customer service!! Food was delicious and everything was fresh!!!!
Manisha Konjeti
I had a wonderful experience at Subway, thanks to the friendly atmosphere and the amazing lady who served me yesterday (lucky). She was incredibly patient,even the when the line was long and customers had multiple requests .I thoroughly enjoyed the delicious food and her outstanding service, always delivered with a smile.
Thomas Morse
Excellent service.
La'Trice Chatmon
Hair in my sub.
J “Jodee” Eldred
Staff is great but Horrible management. Non responsive when complaining through subway website . Shame on subway for not being available as they are now only about making money from franchises anymore apparently. When I reached out through the website I received a canned response with no attempt to actually resolve the issue. I only received a reply when I went to bbb. However, the manager told Bbb they spoke with me which never happened. I don't even understand how they are still open. Other subway franchises are better....I recommend you go elsewhere where they actually care. I did get my sub replaced but with way too much effort.
Atmosphere: 1
Food: 1
Service: 1
justforapp g
Closes at 9.30 pm. Please change the close time from 10 pm. Came hungry at 9.45 pm but was closed already.
katherine feliz
The costumer service is awful. They don’t pay attention to the costumer when they come in. Always on the phone. Awful communication skill. ??
Atmosphere: 1
Food: 1
Service: 1
J H
9/10 times they skimp on meat. Pretty simple to use the measured cups. Not sure why they choose to do business this way, but they are missing out on a lot of money. I know so many in New Albany that say the same and go elsewhere because of this. Sad really.
Extremely slow service. If you show up and there 2 people in front of you, expect to wait over 10 minutes. As a doordash driver they also push those orders to the side for customers in the store, so don't waste your time excepting runs from there or you just show up and wait for people who placed orders after yours.
Atmosphere: 1
Food: 2
Service: 1
Lori Shaffer
Nice friendly patient people. However, When you ask for a sandwich on their menu, they don't know how to make it.
Atmosphere: 4
Food: 4
Service: 2
Annaya Holling
Closes at 930 not 10. Change your hours if you’re going to close early
Brad W
Understaffed but server was still very friendly and helpful.
Atmosphere: 3
Food: 5
Service: 4
SYRACUSEAN
Invisible customer not attentive
Atmosphere: 1
Food: 5
Service: 2
Recommended dishes: A Sub That I Left in a Hot Car That Was Delectable Afterwards Whatwasisayingblogkdb
Subway has been a nice little place for me over the years to grab a nice sandwich sub. The veggies are fresh, bread is soft, and it won't break the bank.
THEY LITERALLY STOLE MY ORDER! I had the receipt and everything pulled up and they would not make the order or refund it! I never picked it up! They are stealing orders!
Great customer service!! Food was delicious and everything was fresh!!!!
I had a wonderful experience at Subway, thanks to the friendly atmosphere and the amazing lady who served me yesterday (lucky). She was incredibly patient,even the when the line was long and customers had multiple requests .I thoroughly enjoyed the delicious food and her outstanding service, always delivered with a smile.
Excellent service.
Hair in my sub.
Staff is great but Horrible management. Non responsive when complaining through subway website . Shame on subway for not being available as they are now only about making money from franchises anymore apparently. When I reached out through the website I received a canned response with no attempt to actually resolve the issue. I only received a reply when I went to bbb. However, the manager told Bbb they spoke with me which never happened. I don't even understand how they are still open. Other subway franchises are better....I recommend you go elsewhere where they actually care. I did get my sub replaced but with way too much effort.
Atmosphere: 1
Food: 1
Service: 1
Closes at 9.30 pm. Please change the close time from 10 pm. Came hungry at 9.45 pm but was closed already.
The costumer service is awful. They don’t pay attention to the costumer when they come in. Always on the phone. Awful communication skill. ??
Atmosphere: 1
Food: 1
Service: 1
9/10 times they skimp on meat. Pretty simple to use the measured cups. Not sure why they choose to do business this way, but they are missing out on a lot of money. I know so many in New Albany that say the same and go elsewhere because of this. Sad really.
Restaurantji Recommends
Extremely slow service. If you show up and there 2 people in front of you, expect to wait over 10 minutes. As a doordash driver they also push those orders to the side for customers in the store, so don't waste your time excepting runs from there or you just show up and wait for people who placed orders after yours.
Atmosphere: 1
Food: 2
Service: 1
Nice friendly patient people. However, When you ask for a sandwich on their menu, they don't know how to make it.
Atmosphere: 4
Food: 4
Service: 2
Closes at 930 not 10. Change your hours if you’re going to close early
Understaffed but server was still very friendly and helpful.
Atmosphere: 3
Food: 5
Service: 4
Invisible customer not attentive
Atmosphere: 1
Food: 5
Service: 2
Recommended dishes: A Sub That I Left in a Hot Car That Was Delectable Afterwards Whatwasisayingblogkdb
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