Subway
1425 N Cassady Ave, Columbus
(614) 476-9621
Recent Reviews
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The guy who worked there today was amazing and night. The young woman was awful. Her attitude was so bad and I hated her customer service.
Atmosphere: 1
Food: 5
Service: 2
Me and my family come here all the time! I always get plenty of veggies!!!! And our little one gets turkey and plenty of veggies. ALWAYS FRESH!
Atmosphere: 5
Food: 5
Service: 5
Just ordered a footlong rotisserie sub and a footlong grilled chicken sub. None of them were correct. The rotisserie sub was to have extra meat, extra cheese, with spinach, lettuce, pepper and parmesan cheese. They kinda got the whole grain bread right, but it didn't have extra meat, or extra veggies and I asked for mayo and peppercorn ranch, but got a drop of mayo and no peppercorn ranch. The second sub was lettuce, chicken, and peppercorn ranch. The lettuce was old and wilted and they drowned it in peppercorn ranch. This is the worst Subway I've ever been to ad by far the worst sub shop I've been to. Order at your own risk! If I could give it zero stars, I would.
Atmosphere: 1
Food: 1
Service: 1
Don’t know why this place gets such a bad wrap. The place was clean, fresh, and the staff was professional and polite.
Atmosphere: 4
Food: 5
Service: 5
Staff not friendly. Food was old and not good
Atmosphere: 1
Food: 1
Service: 1
There is a lady in there that is always rude. She looks like a man. It’s been 2 times I have been in there and she was rude. The bread was stale. Not fresh at ALL BOTH TIMES.
Atmosphere: 1
Food: 1
Service: 1
Came in 9:15PM on a Thursday night. Waited at the counter for several minutes before an employee came in from the back door. When I started to share my order, he said that they were only accepting online orders... I've never been to a Subway that only takes orders online. Is this a real thing, or did he not want to serve me?
Service: 1
5/1/2025 at 11am. Service with an attitude. The lady taking my order asked what I wanted by mumbling with her head down behind the counter and then had an attitude when I couldn’t understand what she was saying. SPEAK UP! ENGAGE! Quit, if you don’t want to be there. I won’t be back!
Atmosphere: 1
Food: 4
Service: 1
Totally unprofessional. My fiance came to this subway location and got approached by a WORKER who noticed the ring but went ahead and started calling her beautiful, making comments about her outfit, which made her totally uncomfortable!!! I hope this doesn't not happen to every single girl that comes by herself to the place. Completely unbelievable that this happened.
Atmosphere: 1
Food: 3
Service: 1
Workers clearly hate their job, and extend no care to the customers.
First guy tells us we have to order online, then a lady comes from the back and takes the next persons order.
AND they did not make the sandwich the way it was entered online. So customizing my sub was made difficult and then not even fulfilled as ordered.
This place needs new employees
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
This place is disgusting. I walked in at about 9:30 in the morning in her banging around in the back. That went on for about 5 minutes until the disgruntled lady finally came out as if I disturbed her from cleaning the floors or whatever that she was doing. She took my order a 6-in boss. She threw the sandwich together never said hello basically tossed it on the counter I paid for it and before I was even done paying for it she walked away. I love Subway but I will never go back to that one!
Atmosphere: 2
Food: 3
Service: 2
Employee was rude and nasty & slammed everything. She was slamming so hard & so mean that she forgot to put bacon on my chicken bacon ranch footlong. I tried calling back but got no answer each time. I doubt if I’ll ever go back there again. I never order your chicken sandwich without bacon🤬
Atmosphere: 1
Food: 1
Service: 1
We came to eat on a happy day, but unfortunately, we were met with two unfriendly, expressionless women who clearly do not enjoy their job and treated us in a discriminatory manner. We were forced to eat at this terrible place because of them. I am truly disappointed that the company hires such awful employees. For the first time, I walked out of a Subway restaurant feeling completely dissatisfied. Terrible, very bad staff!!
Came by 03/09 around 6pm, African-American Male (not wearing a name tag) refused to make my order and began making racist comments saying “I should go back where I came from.” He then proceeded to harass two more hispanic clients, including yelling at one as soon as they got out of their car and not letting them enter the store. This was after he was harassing a young lady who told him he was being rude to her. He told me he didn’t care and that his manager wouldn’t be in until today. I tried to stop by today but it seems the manager is only available in the mornings so I have been unable to get ahold of them.
Atmosphere: 1
Service: 1
Rude old lady better fix her attitude.
Atmosphere: 1
Food: 3
Service: 1
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