Sushi Factory

8715 Sancus Blvd, Columbus
(614) 505-6060

Recent Reviews

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Cassie Williams

Amazing

Atmosphere: 5

Food: 5

Service: 5

ENDTHEINFINITE

Do not read the insensitive 1 star reviews. I was trusty concerned for how culturally insensitive they were. But to my review.

I've been here several times, and in my world travels it is impossible to find good sushi and Korean delicacy in rural areas. But this is an absolute diamond in the rough.

I had their famous tower which by far worth its weight in gold in both flavor and price. I enjoyed checking out their off menu beverages which I posted a picture of some.

It is worth it to come here for every reason imaginable and all I ask is that you learn proper culture before making assumptions in your review. Places like this fall away and we lose gems because we don't stand up for them when people who do not know foreign cultures take advantage and lie.

Please be proper and keep this beautiful resteraunt alive. I put my name behind it.

Atmosphere: 5

Food: 5

Service: 5

Carol Couch

Wonderfully presented food. delicious.

Atmosphere: 5

Food: 5

Service: 5

Donghoon Kang

Excellent food, service, and atmosphere. Rolls were incredibly good. I will definetely visit again!

Atmosphere: 5

Food: 5

Service: 5

Conner Mitchell

Have no idea why this place has 3.9 stars. All of my family and friends have been coming here for years. Best prices for high quality sushi in Columbus hands down. Highly recommend

Atmosphere: 5

Food: 5

Service: 5

Brian Snedeker

Service was not very good, food was mediocre. Ambiance was nice.

Atmosphere: 4

Food: 3

Service: 3

Jennifer Miller

Love the sushi here. Last time we went the service was great.

Atmosphere: 5

Food: 5

Service: 4

Destin Marlow

Extremely friendly, and the food was great for being pretty cheap.

Atmosphere: 5

Food: 5

Service: 5

Andy Smith

This was the worst service I have ever experienced at a resturant. I ordered my food which was sushi that was around $16 dollars, and my friend ordered herself meal as well however as the server was taking her order she was talking over my fountain drink and bending into our table which is very gross. She put in our order 5 minutes after she wrote it down and when my sushi came it was horrible it tasted like it had been left out and not cooked fresh for how expensive the price was, while my friends food came out 10 minutes later. I made sure we had enough time to dine in before they closed but all of the employees minus the cooks were just hovering over us and watching us eat. even while trying to pay the server just hovered over us and watched us write her tip which I have never experienced. I will never be coming back here everything about this place is hostile and demanding.

Atmosphere: 2

Food: 1

Service: 1

trinity langley

I hate to be leaving this review as I have always loved eating here. Before today I recommended this place to all my friends and family. I would go at least twice a month. But today I was very disappointed and might not return. While eating my food I bit into something hard and spit it out. And I am hoping I did not swallow any prior to finding that piece. Turned out to be metal wire from the Brillo pads used to clean the dishes. When this was brought up a manager did not come speak with us because they were too busy. Only compensation we received was roll remade and that roll off the bill but was charged for everything else. We barely ate any of the other food and the food we took home we threw away since we were scared there was more in our food. I feel that this should have been handled differently and I’m very disappointed. I believe management should have taken few minutes to speak with us at bare minimum. As I said I had become a regular at this restaurant but may not come back due to this experience and lack of communication. Only good part of our meal was our nice waitress. She tried her best to make up for the experience.

Atmosphere: 3

Food: 1

Service: 3

Josie Ricker

Love this place. The sushi is phenomenal at a great price. The napoleon roll is the best thing I have ever tasted. Staff is always kind and welcoming. Highly recommend.

Atmosphere: 5

Food: 5

Service: 5

Peter Slowik

Top notch sushi. Always excellent experience. We will always be back. Great selection of items. The prices are great very reasonable. The way they present the plates is a work of art.

Atmosphere: 5

Food: 5

Service: 5

Sonia.T

Food is good, but the servers try to make up their low pay rate by trying to force you to tip more than what you already have and sit there complaining the tip isn’t good enough when honestly customers have the Option to tip and how much, are never Required. I’ve never experienced this anywhere else before they even thought 10% tip was bad, expecting you to tip 18% up. Happened multiple times too, tried to give them the benefit of the doubt many times but after the last time will not be going back!!

Atmosphere: 2

Food: 3

Service: 1

Meagan

The half off dine in for good sushi makes this place irresistible! Wait staff is very friendly, sushi is yummy. It’s nothing too fancy and is perfect for a casual after work dinner.

Atmosphere: 4

Food: 4

Service: 5

Katie Bryant

we love this place, the people, and especially the food!! best sushi we’ve ever had. this is the only sushi restaurant I will go to. i’ve tried many different sushi restaurants and this one by far is the greatest. we go at least once every 2 weeks. HIGHLY recommend you try it! 🤩

Atmosphere: 5

Food: 5

Service: 5

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