Food is always good, service is spotty depending on who's working
Atmosphere: 3
Food: 5
Service: 3
Torrey Allard
I had a terrible experience at this Taco Bell. I went through the drive-thru and ordered 2 tacos. At the window, I simply asked if they could add avocado ranch sauce. The employee rudely told me I would have to drive back around, even though there were only a few cars behind me and it was just sauce. Instead of helping, they made me go inside, where I had to wait nearly 15 extra minutes just to get avocado ranch.
On top of that, none of the employees were wearing name tags, so there was no way to know who I spoke with. The whole situation felt unprofessional and unnecessarily difficult for such a simple request. Definitely one of the worst Taco Bell experiences I’ve had.
Atmosphere: 1
Service: 1
Liz Harriman
Don’t waste your money here. This is probably the worst Taco Bell around. No way to get your money back either even when they mess up your order.
Atmosphere: 1
Food: 1
Service: 1
Rohan Hegde
How do they run out of chicken? We were ordering at 12:30…
Atmosphere: 2
Food: 1
Service: 1
Joe Kearney
Where to start. Bathrooms were gross. Floor almost slimy. Pop machine very dirty nozzles looks like they have not been cleaned in a long time. Ice machine wasn’t working at time of visit. Very afraid I’d get sick if I ate here. I happened in this location for an interview. That’s was a disaster I didn’t know 3 manager sit down and interview with you even though none of them were the hiring manager. Then trying to get an answer about employment is laughable. I’ve called every day for a week to be told someone will get a hold of you and no one has. Very unprofessional and the store represents that from how it looks.
Atmosphere: 1
Food: 1
Service: 1
Jarrod Anderson
Asked for mild due to health reasons. Got everything in the kitchen but what I asked for. If you can't be bothered to listen then go home
Atmosphere: 1
Food: 3
Service: 1
Bill Moll
A little slow, but the food was great.
Atmosphere: 5
Food: 5
Service: 3
Guzmán
Good 👍
William duPont-Popich
I can certainly see why this location has such a very low review rating with only 3.3 overall stars at Google. Couple of weeks ago this began when I placed a very large order for some family and friends who were at my residence. We placed a rather large order and I made the mistake of not checking everything at the store Finding out when I Got home the multiple items were missing. I called the manager right away and informed them of what was missing to which I was told they would take my name and replace those items whenever I wanted. Today I went through the drive-through and sought the replacement items. Unfortunately, a couple of the items that were missing from my original order are no longer menu items at Taco Bell. As such the individual who took my order allowed me to make some substitutions. Put this next part in the stuff you can’t make up file Upon arriving home. I found out that my order was wrong yet again. To my dismay, I was given a beef burrito instead of a steak burrito and then the box I received was incorrect as well. Once again, I called Taco Bell and was somewhat speechless as I told the manager Brianna That they messed up my replacement order. Brianna asked if I would like the order replaced or if I would like a refund. I told her that replacement was fine and that I would be sending my son over to pick it up. She told me to be there by 4:30 PM and deal with her directly. My son went over and spoke with her and much to my dismay, she replaced the stake burrito, but told my son that I was supposed to bring the box back. The problem is my son did not have the box because she never told me to bring it back. She simply said she would replace the order and make it herself. So I got two orders messed up and a refusal from the manager to make it right. Not only does this Taco Bell not serve what you want, but they refuse to even stand by and make it correct. Brianna is not only unprofessional, but in my opinion, a liar. To have me send my child over and then argue with my child over what we were due Is simply unacceptable. As I said in the beginning, it’s no wonder that this location has one of the lowest star ratings of Taco Bell‘s in the city of Columbus. Look for yourself.
Greg Ozier
My order is wrong every time I go. How does “nachos” translate to fries? The cheese is missing every time. Maybe you don’t have nacho cheese anymore. Do better.
Thank you for listening and rolling back your mobile orders change. The staff is friendly and food is usually accurate with some small mistakes from time to time.
Michael Rapier
Don’t waste your time at this location. After waiting several minutes in the drive through and no cars moving, I pulled around to see the staff inside dancing and talking with people inside. No one cared about the drive though, just the party inside.
benjamin faurote
Dt 382 for 033779 on 12/06/2024 Elizabeth. Is. Fantastic. Watching them multitask was great. I'm in restaurants myself, and they were enthusiastic, delegative, ensured everything was correct, and wasn't dismayed when the line slowed down and the cars piled up. Continued smiling and engaging throughout the experience. Well done, Elizabeth! Keep up the tremendous work ethic! 😁
Atmosphere: 3
Food: 3
Service: 5
Tirth patel
This is the 8th time! They gave us Beef when we ordered beans! The cashier heard everything properly and mentioned it on the screen while ordering! When we tried calling it back for a exchange/refund they didn’t pick uptheir phone!
Very horrible customer service and Worst location for tacobell
Atmosphere: 1
Food: 1
Service: 1
Rosana Marquez
My son loves this place and I always stop by buying combos to share with my family
Food is always good, service is spotty depending on who's working
Atmosphere: 3
Food: 5
Service: 3
I had a terrible experience at this Taco Bell. I went through the drive-thru and ordered 2 tacos. At the window, I simply asked if they could add avocado ranch sauce. The employee rudely told me I would have to drive back around, even though there were only a few cars behind me and it was just sauce. Instead of helping, they made me go inside, where I had to wait nearly 15 extra minutes just to get avocado ranch.
On top of that, none of the employees were wearing name tags, so there was no way to know who I spoke with. The whole situation felt unprofessional and unnecessarily difficult for such a simple request. Definitely one of the worst Taco Bell experiences I’ve had.
Atmosphere: 1
Service: 1
Don’t waste your money here. This is probably the worst Taco Bell around. No way to get your money back either even when they mess up your order.
Atmosphere: 1
Food: 1
Service: 1
How do they run out of chicken? We were ordering at 12:30…
Atmosphere: 2
Food: 1
Service: 1
Where to start. Bathrooms were gross. Floor almost slimy. Pop machine very dirty nozzles looks like they have not been cleaned in a long time. Ice machine wasn’t working at time of visit. Very afraid I’d get sick if I ate here. I happened in this location for an interview. That’s was a disaster I didn’t know 3 manager sit down and interview with you even though none of them were the hiring manager. Then trying to get an answer about employment is laughable. I’ve called every day for a week to be told someone will get a hold of you and no one has. Very unprofessional and the store represents that from how it looks.
Atmosphere: 1
Food: 1
Service: 1
Asked for mild due to health reasons. Got everything in the kitchen but what I asked for. If you can't be bothered to listen then go home
Atmosphere: 1
Food: 3
Service: 1
A little slow, but the food was great.
Atmosphere: 5
Food: 5
Service: 3
Good 👍
I can certainly see why this location has such a very low review rating with only 3.3 overall stars at Google. Couple of weeks ago this began when I placed a very large order for some family and friends who were at my residence. We placed a rather large order and I made the mistake of not checking everything at the store Finding out when I Got home the multiple items were missing. I called the manager right away and informed them of what was missing to which I was told they would take my name and replace those items whenever I wanted. Today I went through the drive-through and sought the replacement items. Unfortunately, a couple of the items that were missing from my original order are no longer menu items at Taco Bell. As such the individual who took my order allowed me to make some substitutions. Put this next part in the stuff you can’t make up file Upon arriving home. I found out that my order was wrong yet again. To my dismay, I was given a beef burrito instead of a steak burrito and then the box I received was incorrect as well. Once again, I called Taco Bell and was somewhat speechless as I told the manager Brianna That they messed up my replacement order. Brianna asked if I would like the order replaced or if I would like a refund. I told her that replacement was fine and that I would be sending my son over to pick it up. She told me to be there by 4:30 PM and deal with her directly. My son went over and spoke with her and much to my dismay, she replaced the stake burrito, but told my son that I was supposed to bring the box back. The problem is my son did not have the box because she never told me to bring it back. She simply said she would replace the order and make it herself. So I got two orders messed up and a refusal from the manager to make it right. Not only does this Taco Bell not serve what you want, but they refuse to even stand by and make it correct. Brianna is not only unprofessional, but in my opinion, a liar. To have me send my child over and then argue with my child over what we were due Is simply unacceptable. As I said in the beginning, it’s no wonder that this location has one of the lowest star ratings of Taco Bell‘s in the city of Columbus. Look for yourself.
My order is wrong every time I go. How does “nachos” translate to fries? The cheese is missing every time. Maybe you don’t have nacho cheese anymore. Do better.
Restaurantji Recommends
Thank you for listening and rolling back your mobile orders change. The staff is friendly and food is usually accurate with some small mistakes from time to time.
Don’t waste your time at this location. After waiting several minutes in the drive through and no cars moving, I pulled around to see the staff inside dancing and talking with people inside. No one cared about the drive though, just the party inside.
Dt 382 for 033779 on 12/06/2024
Elizabeth. Is. Fantastic. Watching them multitask was great. I'm in restaurants myself, and they were enthusiastic, delegative, ensured everything was correct, and wasn't dismayed when the line slowed down and the cars piled up. Continued smiling and engaging throughout the experience. Well done, Elizabeth! Keep up the tremendous work ethic! 😁
Atmosphere: 3
Food: 3
Service: 5
This is the 8th time! They gave us Beef when we ordered beans! The cashier heard everything properly and mentioned it on the screen while ordering! When we tried calling it back for a exchange/refund they didn’t pick uptheir phone!
Very horrible customer service and Worst location for tacobell
Atmosphere: 1
Food: 1
Service: 1
My son loves this place and I always stop by buying combos to share with my family
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tostada
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