an hour and half for a carry out order, it was pushing it when promised 45min time. I went it for the order thinking they gave mine away, still think they did, tried to give me someone else's order. I asked for a manager, never saw o e. Assume they need a manager.
Atmosphere: 1
Food: 4
Service: 1
Ronald Tanner
I usually have a great experience, ordered to go, pick up my food, they are out of cheesecake, no problem, but then they tell me , we’ll refund you, it’ll take 3-5 days. ( I guess I’m supposed to trust you, no update to my receipt, or anything). I get home . I ordered 3 salads , and a kids meal. Missing ingredients on the salads, and no bread to go with the salads, but they did provide the butter. No drink to go with the kids meal. Like I said , I usually have a great experience, this was disappointing. But you got the tip I normally leave. Do better.
Atmosphere: 3
Food: 3
Service: 3
Larry Virden
Food prepared well and good service. How ever very loud music, loud speaker voices, loud tables make conversations difficult.
Atmosphere: 2
Food: 4
Service: 4
Recommended dishes: Fried Pickles, Baked Potato
Cora Merrill
I really love this location & honestly come here ALOT, however my last trip here there was a busser cleaning tables, he had blue gloves on slamming glasses just being really loud and rude. Well I just so happened to see him with his blue gloves ON walking into the bathroom with only his phone in his hands. 10 minutes later he comes back out WITH THE BLUE GLOVES ON touching table menus etc 🤢 told the manager and he didn't really seem to care. Pretty gross. I was coming here like 3 - 4 times a week but haven't been back since
Atmosphere: 1
Food: 3
Service: 2
Rae Bupp
There quick to put you on a 30-40 minute wait but have no place for anybody to wait at.
Atmosphere: 2
Food: 4
Service: 2
Meech YoMomma
Wow!! That’s really all I can say about our piss poor experience last night at this location and this used to be the only one we would normally go to!!! Where do I even begin; from the hostess with the mostess (well or at least she thought😆) putting our name to the side and having us wait for an hour and ask about a table I know of at least 3-4 times feeling as though we were forgot about since we were seeing people being sat that came in after us to where it ended up being obvious that we were being skipped over intentionally that when we asked again 1 hour later they simply pulled our name from a side pile of little papers and took us straight to our booth??!!! 🤔, to getting to our booth that one side was still very very clearly wet and anyone with a brain wouldn’t sit there themselves so we patiently waited for our waitress to come around so we could ask if we could get that dried so that me and the two kids could sit down since they noticed it too, then you have the bus boy griping about having to do his job right in front of us since he apparently did such a piss poor job the first time and he had to come back he was upset with us and made that known right in front of us and the kids, cursing and carrying on with himself to where he should have been probably sent home for the day to cool off as that was very unprofessional on his part like I said just wipe it down the first time correctly and you wouldn’t have had to come back because NOBODY WANTS TO SIT ON A WET/DIRTY BOOTH SEAT AT A RESTAURANT, then there was the ding dong manager comes around who clearly lets her staff run the show there and she says I know it doesn’t help but I am sorry about everything and she doesn’t try to make it right and we just mainly wanted her to know about the bus boys poor behavior especially because we had children with us and that’s all she could say!!!!! I have never felt so unwanted and mistreated when going to out to eat like I did the entire time as I did at this Texas Roadhouse!! Almost to where we felt we were discriminated against is how we felt at this location specifically. And then you got the waitress Julianna that was like a dry piece of toast and just blended right on into the whole crappy situation but then the icing on the cake from her was at the end of the night when bringing my change to our bill, she brings it and lays it on the table, doesn’t say anything, Doesn’t make eye contact pretty much like she didnt do most of the night no conversation no have a good night, No nothing!!! Lays it down really quick and walks off quickly!! We are not rude people and know how to treat people just to add that as well!! You would think someone who bases their earnings on tips would go out of their way to be a little nicer, but she did not care. She just added to our horrible experience. I still tipped her because I’m a decent human being even though she could not be a decent human being to make our experience a little better! And the manager for this location, you need to do better and obviously retrain your employees on basic morals and basic customer service we were still very nice and treated your employees with respect because it could’ve went sideways, but we had children with us and like I said we still know how to treat people!!Especially when you’re going out to eat and pay for services and not so Cheap services at that!!!! You expect to get a little bit better service than we got!!! Do better Texas roadhouse especially at this location so needless to say we won’t be going back to this one ever again!!! 🤯😡
Atmosphere: 1
Food: 2
Service: 1
Vonnie Smith
It's TR..just ur average steakhouse with a great atmosphere..
Atmosphere: 5
Food: 3
Service: 3
Recommended dishes: Patron Margherita
Deanna Fouche Baldwin
Vegetarian options: One dish
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chicken Fried Steak
Rúben Perez
No education
Food: 2
Service: 1
Michael McCathrin
Even though this place always full and busy the wait is not bad and the layout never makes you feel crowded. They have all the seating in sections with medium walls between. Service is good, friendly and responsive. Food is ok, steaksare ok, bacon cheeseburger is good, but pork chops are overly dry, but had good flavor.
Pork chops were overly dry, though according to the waitress, it should be juicy. Bacon cheeseburger was pretty good. The waitress was attentive and provided good service. The atmosphere was welcoming and friendly.
Atmosphere: 4
Food: 3
Service: 5
barb ferguson
Good food, but loud restaurant.
Atmosphere: 3
Food: 4
Service: 3
Leo Caroline
Order online and pick up. Got it on time. Got it quickly. Very delicious. Loved it. Everything was hot. If they weren't so busy and there was a queue, I would have gone in and sat at a table to enjoy the food. They also have bread and peanuts for takeout!
Atmosphere: 4
Food: 4
Service: 4
Kevin Brownfield
It use to be better meat was stringy and the potatoes were both cold The tomatoes in the salads were frozen solid not a great rating from me this trip sorry your slipping
Atmosphere: 4
Food: 3
Service: 3
Cynthia Murphy
I normally get the 20 oz. Ribeye but it wasn't flavored like before. I was disappointed
an hour and half for a carry out order, it was pushing it when promised 45min time. I went it for the order thinking they gave mine away, still think they did, tried to give me someone else's order. I asked for a manager, never saw o e. Assume they need a manager.
Atmosphere: 1
Food: 4
Service: 1
I usually have a great experience, ordered to go, pick up my food, they are out of cheesecake, no problem, but then they tell me , we’ll refund you, it’ll take 3-5 days. ( I guess I’m supposed to trust you, no update to my receipt, or anything). I get home . I ordered 3 salads , and a kids meal. Missing ingredients on the salads, and no bread to go with the salads, but they did provide the butter. No drink to go with the kids meal. Like I said , I usually have a great experience, this was disappointing. But you got the tip I normally leave. Do better.
Atmosphere: 3
Food: 3
Service: 3
Food prepared well and good service. How ever very loud music, loud speaker voices, loud tables make conversations difficult.
Atmosphere: 2
Food: 4
Service: 4
Recommended dishes: Fried Pickles, Baked Potato
I really love this location & honestly come here ALOT, however my last trip here there was a busser cleaning tables, he had blue gloves on slamming glasses just being really loud and rude. Well I just so happened to see him with his blue gloves ON walking into the bathroom with only his phone in his hands. 10 minutes later he comes back out WITH THE BLUE GLOVES ON touching table menus etc 🤢 told the manager and he didn't really seem to care. Pretty gross. I was coming here like 3 - 4 times a week but haven't been back since
Atmosphere: 1
Food: 3
Service: 2
There quick to put you on a 30-40 minute wait but have no place for anybody to wait at.
Atmosphere: 2
Food: 4
Service: 2
Wow!! That’s really all I can say about our piss poor experience last night at this location and this used to be the only one we would normally go to!!! Where do I even begin; from the hostess with the mostess (well or at least she thought😆) putting our name to the side and having us wait for an hour and ask about a table I know of at least 3-4 times feeling as though we were forgot about since we were seeing people being sat that came in after us to where it ended up being obvious that we were being skipped over intentionally that when we asked again 1 hour later they simply pulled our name from a side pile of little papers and took us straight to our booth??!!! 🤔, to getting to our booth that one side was still very very clearly wet and anyone with a brain wouldn’t sit there themselves so we patiently waited for our waitress to come around so we could ask if we could get that dried so that me and the two kids could sit down since they noticed it too, then you have the bus boy griping about having to do his job right in front of us since he apparently did such a piss poor job the first time and he had to come back he was upset with us and made that known right in front of us and the kids, cursing and carrying on with himself to where he should have been probably sent home for the day to cool off as that was very unprofessional on his part like I said just wipe it down the first time correctly and you wouldn’t have had to come back because NOBODY WANTS TO SIT ON A WET/DIRTY BOOTH SEAT AT A RESTAURANT, then there was the ding dong manager comes around who clearly lets her staff run the show there and she says I know it doesn’t help but I am sorry about everything and she doesn’t try to make it right and we just mainly wanted her to know about the bus boys poor behavior especially because we had children with us and that’s all she could say!!!!! I have never felt so unwanted and mistreated when going to out to eat like I did the entire time as I did at this Texas Roadhouse!! Almost to where we felt we were discriminated against is how we felt at this location specifically. And then you got the waitress Julianna that was like a dry piece of toast and just blended right on into the whole crappy situation but then the icing on the cake from her was at the end of the night when bringing my change to our bill, she brings it and lays it on the table, doesn’t say anything, Doesn’t make eye contact pretty much like she didnt do most of the night no conversation no have a good night, No nothing!!! Lays it down really quick and walks off quickly!! We are not rude people and know how to treat people just to add that as well!! You would think someone who bases their earnings on tips would go out of their way to be a little nicer, but she did not care. She just added to our horrible experience. I still tipped her because I’m a decent human being even though she could not be a decent human being to make our experience a little better! And the manager for this location, you need to do better and obviously retrain your employees on basic morals and basic customer service we were still very nice and treated your employees with respect because it could’ve went sideways, but we had children with us and like I said we still know how to treat people!!Especially when you’re going out to eat and pay for services and not so Cheap services at that!!!! You expect to get a little bit better service than we got!!! Do better Texas roadhouse especially at this location so needless to say we won’t be going back to this one ever again!!! 🤯😡
Atmosphere: 1
Food: 2
Service: 1
It's TR..just ur average steakhouse with a great atmosphere..
Atmosphere: 5
Food: 3
Service: 3
Recommended dishes: Patron Margherita
Vegetarian options: One dish
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chicken Fried Steak
No education
Food: 2
Service: 1
Even though this place always full and busy the wait is not bad and the layout never makes you feel crowded. They have all the seating in sections with medium walls between. Service is good, friendly and responsive. Food is ok, steaksare ok, bacon cheeseburger is good, but pork chops are overly dry, but had good flavor.
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Hamburger
Restaurantji Recommends
Pork chops were overly dry, though according to the waitress, it should be juicy. Bacon cheeseburger was pretty good. The waitress was attentive and provided good service. The atmosphere was welcoming and friendly.
Atmosphere: 4
Food: 3
Service: 5
Good food, but loud restaurant.
Atmosphere: 3
Food: 4
Service: 3
Order online and pick up. Got it on time. Got it quickly. Very delicious. Loved it. Everything was hot. If they weren't so busy and there was a queue, I would have gone in and sat at a table to enjoy the food. They also have bread and peanuts for takeout!
Atmosphere: 4
Food: 4
Service: 4
It use to be better meat was stringy and the potatoes were both cold The tomatoes in the salads were frozen solid not a great rating from me this trip sorry your slipping
Atmosphere: 4
Food: 3
Service: 3
I normally get the 20 oz. Ribeye but it wasn't flavored like before. I was disappointed
Atmosphere: 4
Food: 4
Service: 5
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