TERRIBLE server!! I think her name was Trish? Excuse me, but I am the customer! You should not be treating me with such disrespect. I asked several times for things, and she did not bring them. A different server had to bring our water. Then, at the end, I asked for more bread. She never brought so after I payed I asked if I could take some home (since she never brought and my young siblings wanted). She said “no you can’t take bread home without paying.” I told her that I payed the bill and tipped high, the servers are usually very respectful and give us enough bread. She laughed and said sorry you’ll have to pay. So I went to the front and asked to take bread home and she followed me and started yelling saying I can’t take without paying. My little brother started to cry (he didn’t get any bread), and she wouldn’t give me, so I had to buy him bread. Next time I might as well not tip. Having to take little kids out to eat is already hard enough!! I didn’t want to cause a commotion and leave without bread for my brother. I mean the bread is complimentary and since my server never brought me as we were eating (when we asked), why cannot I have when I am leaving?
Atmosphere: 1
Food: 4
Service: 1
Shaun Brooks
Bad experience with a to go order today. Not only did I not receive my extra salad dressing, but I asked both to go attendants to make sure the 3 extra ranch I asked for was in the bag and they both confirmed. When I got home, NO ranch in the bag and all food was cold and I only live 7 min away. Only giving the second star because I should have checked myself but I was in a rush.
Atmosphere: 2
Food: 1
Service: 1
Nicole “Nicki”
Had a great time at this location. Our server was great. Food was delicious and there was plenty of it. It gets crowded and very loud, so it can be difficult to have a conversation without talking loudly. We would definitely return!
We so lucky to have our server, Ella! She was prompt, took great care of us, and provided wonderful experience.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cactus Blossom
roy lemaster
Visited 4/19/24 for dinner ordered a country fried steak which was 95% breading and 5% "meat" very disappointed sides were a smaller portion as well as my wife's side salad. I guess like everywhere else things have gone downhill I am just happy I had a GC to use.
Atmosphere: 3
Food: 1
Service: 3
Kristy P
Great food at a very reasonable price from friendly, attentive staff.
Atmosphere: 5
Food: 5
Service: 5
Noah Lance
Best ribs in town
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Baked Potato, Salads, Ribs
Jennifer “JJ” Flinner
Beyond excellent customer service and as always the best roles in the world!
My wife and I go at least a couple times a month...8oz Filets, 8oz salmon, sweet potatoes, chicken critters salads, non alcohol drinks.. 100 ish dollars almost always tip 25% or so, depending on the server of course
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Sweet Rolls with Cinnamon Butter
Mike
The food is always wonderful and consistent steaks are delicious
My family used to eat here monthly. Last 2 times our steaks were gristley and my son's bbq chicken looked and tasted like a thin piece of charcoal with sauce on it. Totally bummed because TR was our favorite restaurant and would take out of town family who was visiting. Service was usually good though.
Atmosphere: 4
Food: 3
Service: 3
Curtis H
Went in at 330pm today , the lot was steady , asked for a order for take out gave order placed in the question said a text would be sent when my order was ready walked back in at 430 asking where my order was and why i wasn’t texted, the hostess seemed like she didn’t wanna be there today and didn’t wanna be bothered with questions and or ordering I actually thought about walking out before I placed my order but i stayed , fast forward 430 no text so I walk back in host directs me to the drive thru/ carry out , pay for my meal and leave im nearly 7 hrs from home and picked this place for what I expected to be quality only to receive cold and soggy food unknown to me until I went a half mile back to my hotel and a apology that their system crashed , so I drive back and the manager was nice enough to explain the situation and that they came in at 430 to this , she remade my food fresh and I thanked her for that I’m sure this was just a Off night but based on this one experience idk if i would return to this exact location maybe if in the area but never making a special trip good management but less then Stellar front of house staff line was out the door though so there doing something right
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Cactus Blossom, Sweet Rolls with Cinnamon Butter
terry stone
Good food, sat at the bar and service was great,
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sweet Rolls with Cinnamon Butter, Baked Potato
Con Mike
Amazing steak and delicious bread + mashed potatoes. Fries aren't the best but the steak more than made up for it. Root beer was great too. Also, they donated every dollar of my meal to Indian Lake tornado victims. Very respectful and nice place
Atmosphere: 5
Food: 5
Service: 5
Nadia Gavin
I can’t say that I had the best experience for my birthday. My twin and I came to this location on Hilliard Rome Road, and the quality of the food was terrible. The service was good. the server paid for our dessert with her own money. The problem was the food. I asked for a medium well steak and requested for them not to burn it.I had to send the steak back two times and on the third time the guy was sitting there to make sure that it ok but it was dry. At that point, I just said it was OK and Gave up. That’s why I always prefer a long one over Texas roadhouse and I should’ve went with my gut.
TERRIBLE server!! I think her name was Trish? Excuse me, but I am the customer! You should not be treating me with such disrespect. I asked several times for things, and she did not bring them. A different server had to bring our water. Then, at the end, I asked for more bread. She never brought so after I payed I asked if I could take some home (since she never brought and my young siblings wanted). She said “no you can’t take bread home without paying.” I told her that I payed the bill and tipped high, the servers are usually very respectful and give us enough bread. She laughed and said sorry you’ll have to pay. So I went to the front and asked to take bread home and she followed me and started yelling saying I can’t take without paying. My little brother started to cry (he didn’t get any bread), and she wouldn’t give me, so I had to buy him bread. Next time I might as well not tip. Having to take little kids out to eat is already hard enough!! I didn’t want to cause a commotion and leave without bread for my brother. I mean the bread is complimentary and since my server never brought me as we were eating (when we asked), why cannot I have when I am leaving?
Atmosphere: 1
Food: 4
Service: 1
Bad experience with a to go order today. Not only did I not receive my extra salad dressing, but I asked both to go attendants to make sure the 3 extra ranch I asked for was in the bag and they both confirmed. When I got home, NO ranch in the bag and all food was cold and I only live 7 min away. Only giving the second star because I should have checked myself but I was in a rush.
Atmosphere: 2
Food: 1
Service: 1
Had a great time at this location. Our server was great. Food was delicious and there was plenty of it. It gets crowded and very loud, so it can be difficult to have a conversation without talking loudly. We would definitely return!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Rattlesnake Bites, Cheese Fries
We so lucky to have our server, Ella! She was prompt, took great care of us, and provided wonderful experience.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cactus Blossom
Visited 4/19/24 for dinner ordered a country fried steak which was 95% breading and 5% "meat" very disappointed sides were a smaller portion as well as my wife's side salad. I guess like everywhere else things have gone downhill I am just happy I had a GC to use.
Atmosphere: 3
Food: 1
Service: 3
Great food at a very reasonable price from friendly, attentive staff.
Atmosphere: 5
Food: 5
Service: 5
Best ribs in town
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Baked Potato, Salads, Ribs
Beyond excellent customer service and as always the best roles in the world!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cactus Blossom, Sweet Rolls with Cinnamon Butter, Legendary Frozen Margarita, Baked Potato, Salads, Grilled Chicken, Fried Pickles
My wife and I go at least a couple times a month...8oz Filets, 8oz salmon, sweet potatoes, chicken critters salads, non alcohol drinks.. 100 ish dollars almost always tip 25% or so, depending on the server of course
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Sweet Rolls with Cinnamon Butter
The food is always wonderful and consistent steaks are delicious
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sweet Rolls with Cinnamon Butter, Sangria Margherita, Baked Potato, Salads, Ribs
Restaurantji Recommends
My family used to eat here monthly. Last 2 times our steaks were gristley and my son's bbq chicken looked and tasted like a thin piece of charcoal with sauce on it. Totally bummed because TR was our favorite restaurant and would take out of town family who was visiting. Service was usually good though.
Atmosphere: 4
Food: 3
Service: 3
Went in at 330pm today , the lot was steady , asked for a order for take out gave order placed in the question said a text would be sent when my order was ready walked back in at 430 asking where my order was and why i wasn’t texted, the hostess seemed like she didn’t wanna be there today and didn’t wanna be bothered with questions and or ordering I actually thought about walking out before I placed my order but i stayed , fast forward 430 no text so I walk back in host directs me to the drive thru/ carry out , pay for my meal and leave im nearly 7 hrs from home and picked this place for what I expected to be quality only to receive cold and soggy food unknown to me until I went a half mile back to my hotel and a apology that their system crashed , so I drive back and the manager was nice enough to explain the situation and that they came in at 430 to this , she remade my food fresh and I thanked her for that I’m sure this was just a Off night but based on this one experience idk if i would return to this exact location maybe if in the area but never making a special trip good management but less then Stellar front of house staff line was out the door though so there doing something right
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Cactus Blossom, Sweet Rolls with Cinnamon Butter
Good food, sat at the bar and service was great,
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sweet Rolls with Cinnamon Butter, Baked Potato
Amazing steak and delicious bread + mashed potatoes. Fries aren't the best but the steak more than made up for it. Root beer was great too. Also, they donated every dollar of my meal to Indian Lake tornado victims. Very respectful and nice place
Atmosphere: 5
Food: 5
Service: 5
I can’t say that I had the best experience for my birthday. My twin and I came to this location on Hilliard Rome Road, and the quality of the food was terrible. The service was good. the server paid for our dessert with her own money. The problem was the food. I asked for a medium well steak and requested for them not to burn it.I had to send the steak back two times and on the third time the guy was sitting there to make sure that it ok but it was dry. At that point, I just said it was OK and Gave up. That’s why I always prefer a long one over Texas roadhouse and I should’ve went with my gut.
Atmosphere: 3
Food: 1
Service: 4