The food was great and our service was even better. We had a horrible experience about a year ago and our server exceeded our expectations this year. She was very attentive and worked hard our entire meal!
Atmosphere: 5
Food: 5
Service: 5
Russ Thirion
If it's an option, im there. You can't go wrong with the Cheesecake Factory. You know its going to be good. If it's not, something is wrong. The brunch is an easy fav. Eggs bene i can't pass up.. but the kimchi fried rice and eggs sounds wonderful... maybe I'll switch it up one day.
Atmosphere: 4
Food: 5
Service: 4
Ben
We did our shopping at Polaris, and whole leaving we decided to give the Cheesecake Factory a go. We ordered 2 slices of cheesecake, and get to the car đ€Ż....the order was wrong, 2 slices of cheesecake people, I can't imagine ordering a meal from theređđ». Don't bother with the "I'm sorry for your experience, hope you'll give us another chances". Just Be Better!!!
Sam
Did take out for DoorDash. I was enjoying my cheesecake and after eating about a third of it I start to feel a weird texture⊠my cheesecake had some kind of paper in it :/ very dissatisfied
Atmosphere: 1
Food: 1
Service: 1
Yuli Carrasquero
Beautiful place with beautiful decoration, a varied and exquisite menu and excellent service.
Atmosphere: 5
Food: 5
Service: 5
Jack Banks
Excellent place to eat...everything is fantastic
Atmosphere: 5
Food: 5
Service: 5
Ashley Cummings
There is something so concerning when you have to make a reservation and then proceed to have the worst food/service that youâve ever experienced while paying over a hundred dollars even when you returned your whole meal because the first bite made you gag. While going to Easton for some Christmas shopping and a date night, we decided to finally try The Cheesecake Factory. I was soooo excited. Itâs been on my list of places to try but never could get into the resturant without a reservation. My husband and I waited to be called to our table, reservation for 2, at 8:15. This place was slammed. Like, standing room only, nowhere to sit on their measly 2 benches in the enteryway. This built up the anticipation for what I expected to be the best meal Iâve had in a long time. Surly if so many people were waiting, this food was other -worldly. One of the hostesses called my name, and I stood to let her know we were waiting behind her, when she yelled my name again. This time In a manor that literally sounded like an annoyed mom who has asked her child to get out of the pool one too many times. My husband was like âright hereâ and she saw us, didnât say a word to us, no âfollow me this way,â Just lead us in a stoic silence that quickly became uncomfortable in the middle of the loud, obnoxious resturant. She lead us to a table that was packed in next to another table, but I was relieved to finallly be able to sit. She Still didnât utter a word, placed menus half hazordously on the table, seemingly annoyed, and walked off. This took me aback some, but I was still excited to have a glass of wine and what I hoped would be the best meal ever because I had waited all day for this. Our waitress came over, asked if we wanted an appetizer and collected our drink order. She grabbed our drinks, and asked us again if we wanted an appetizer which we did, but we were also ready to order. The main thing I wanted? They didnât have. How you donât have turkey club is beyond me, but cool. I ordered a chicken Parmesan sandwhich and we did order an appetizer too I became nervous when I didnât see her writing, instead taking our order mentally. When she asked Andy again what he wanted, I knew we were in for nothing short of a shit show. We never got our appetizer. My meal? I took a bite and gagged. Literally. The bread was rock hard like it was sitting under a heat lamp for a hour, the chicken was seemingly nothing short of microwave chicken strips and the sauce was flavorless, but barely enough to cover the slimy chicken pieces. Andyâs meal was tiny tacos with white rice and a few cilantro leaves thrown on top. I could have ordered a better meal at any fast food resturant for a FRACTION of what they were asking! This was hands down the worst experience Iâve had in a long time at any resturant. This was disheartening, disappointing and infuriating. I canât say how bad this food was, but I was smart enough to grab a picture. It got even worse by having to go into the restroom to find it looking like a New York subway bathroom. Toilet tissue clumped all over the floor, horrible grime, not to mention, 3 of the 5 (I think it was 5?) stalls not having any toilet tissue. I was lucky enough to be in one of the 3 đđ€ŠđŒââïž Jokes on them though, because I had a package of tissues in my purse. This place is a money grab. This resturant and their staff that we encountered was such a disappointment. We donât go out often. We donât have date nights nearly enough. This was something that we truly and genuinely had put money aside to do. And I feel like I just took a lighter to $100. Because I promise you, I wouldnât pay $3 for the sandwhich I got. Picture below. I never, ever would take to social media before speaking with (I know, I know) a manager. For feeling any sort of âhey! My gosh, sorry this experience was not what it should have been. Let
Atmosphere: 1
Food: 1
Service: 1
Michael Dye
Great eating experience! Friendly people and lots of food choices.
Atmosphere: 5
Food: 5
Service: 5
Cleveland Burks
Had a nice time. It was my first time at The Cheesecake Factory The food was good and that pineapple Cheesecake was so good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheesecake Factory
Dreama Terry
Personally I think this place is overpriced. But my daughter loves it. Service was good and the food was ok. Love the choices of cheesecake, but too expensive!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Oreo Cheesecake, Mashed Potatoes, Reese's Peanut Butter Pie
Always great food and service here. Thanks for making my daughters birthday lunch special
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fresh Strawberry Cheesecake, Red Velvet Cheesecake
S W
Mac n Cheeseburger with fries
Atmosphere: 3
Food: 3
Service: 5
Recommended dishes: Cake
Humberto Trejo
This is the best place ever ?? the best food ever I had the pest best ever this place is recommended
Keith Forbes
Usually we have an excellent experience here. However today the absolute diva of a host sat my parents, one of whom has mobility issues in a table banquet. Soon after my mother was settled he came up and asked us to move to the table next to us. Which is fine. Mistakes happen. Not one minute after she is settled once more into the new table he comes over and asks us to move right back to where we were just seated. Smarmy smile and all. I refused and he swished away to fetch a manager. Apologies were issued by our waiter who was wonderful. The entire time no one was sat next to us nor at the other tables down the aisle. He needs to be trained in grace and attitude.
The food was great and our service was even better. We had a horrible experience about a year ago and our server exceeded our expectations this year. She was very attentive and worked hard our entire meal!
Atmosphere: 5
Food: 5
Service: 5
If it's an option, im there. You can't go wrong with the Cheesecake Factory. You know its going to be good. If it's not, something is wrong. The brunch is an easy fav. Eggs bene i can't pass up.. but the kimchi fried rice and eggs sounds wonderful... maybe I'll switch it up one day.
Atmosphere: 4
Food: 5
Service: 4
We did our shopping at Polaris, and whole leaving we decided to give the Cheesecake Factory a go. We ordered 2 slices of cheesecake, and get to the car đ€Ż....the order was wrong, 2 slices of cheesecake people, I can't imagine ordering a meal from theređđ». Don't bother with the "I'm sorry for your experience, hope you'll give us another chances". Just Be Better!!!
Did take out for DoorDash. I was enjoying my cheesecake and after eating about a third of it I start to feel a weird texture⊠my cheesecake had some kind of paper in it :/ very dissatisfied
Atmosphere: 1
Food: 1
Service: 1
Beautiful place with beautiful decoration, a varied and exquisite menu and excellent service.
Atmosphere: 5
Food: 5
Service: 5
Excellent place to eat...everything is fantastic
Atmosphere: 5
Food: 5
Service: 5
There is something so concerning when you have to make a reservation and then proceed to have the worst food/service that youâve ever experienced while paying over a hundred dollars even when you returned your whole meal because the first bite made you gag.
While going to Easton for some Christmas shopping and a date night, we decided to finally try The Cheesecake Factory. I was soooo excited. Itâs been on my list of places to try but never could get into the resturant without a reservation.
My husband and I waited to be called to our table, reservation for 2, at 8:15.
This place was slammed. Like, standing room only, nowhere to sit on their measly 2 benches in the enteryway. This built up the anticipation for what I expected to be the best meal Iâve had in a long time.
Surly if so many people were waiting, this food was other -worldly.
One of the hostesses called my name, and I stood to let her know we were waiting behind her, when she yelled my name again. This time In a manor that literally sounded like an annoyed mom who has asked her child to get out of the pool one too many times.
My husband was like âright hereâ and she saw us, didnât say a word to us, no âfollow me this way,â Just lead us in a stoic silence that quickly became uncomfortable in the middle of the loud, obnoxious resturant. She lead us to a table that was packed in next to another table, but I was relieved to finallly be able to sit.
She Still didnât utter a word, placed menus half hazordously on the table, seemingly annoyed, and walked off.
This took me aback some, but I was still excited to have a glass of wine and what I hoped would be the best meal ever because I had waited all day for this.
Our waitress came over, asked if we wanted an appetizer and collected our drink order.
She grabbed our drinks, and asked us again if we wanted an appetizer which we did, but we were also ready to order.
The main thing I wanted? They didnât have. How you donât have turkey club is beyond me, but cool.
I ordered a chicken Parmesan sandwhich and we did order an appetizer too I became nervous when I didnât see her writing, instead taking our order mentally. When she asked Andy again what he wanted, I knew we were in for nothing short of a shit show.
We never got our appetizer. My meal? I took a bite and gagged. Literally. The bread was rock hard like it was sitting under a heat lamp for a hour, the chicken was seemingly nothing short of microwave chicken strips and the sauce was flavorless, but barely enough to cover the slimy chicken pieces.
Andyâs meal was tiny tacos with white rice and a few cilantro leaves thrown on top.
I could have ordered a better meal at any fast food resturant for a FRACTION of what they were asking!
This was hands down the worst experience Iâve had in a long time at any resturant.
This was disheartening, disappointing and infuriating.
I canât say how bad this food was, but I was smart enough to grab a picture.
It got even worse by having to go into the restroom to find it looking like a New York subway bathroom. Toilet tissue clumped all over the floor, horrible grime, not to mention, 3 of the 5 (I think it was 5?) stalls not having any toilet tissue. I was lucky enough to be in one of the 3 đđ€ŠđŒââïž
Jokes on them though, because I had a package of tissues in my purse.
This place is a money grab. This resturant and their staff that we encountered was such a disappointment.
We donât go out often. We donât have date nights nearly enough. This was something that we truly and genuinely had put money aside to do.
And I feel like I just took a lighter to $100. Because I promise you, I wouldnât pay $3 for the sandwhich I got. Picture below.
I never, ever would take to social media before speaking with (I know, I know) a manager. For feeling any sort of âhey! My gosh, sorry this experience was not what it should have been. Let
Atmosphere: 1
Food: 1
Service: 1
Great eating experience! Friendly people and lots of food choices.
Atmosphere: 5
Food: 5
Service: 5
Had a nice time. It was my first time at The Cheesecake Factory
The food was good and that pineapple Cheesecake was so good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheesecake Factory
Personally I think this place is overpriced. But my daughter loves it. Service was good and the food was ok. Love the choices of cheesecake, but too expensive!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Oreo Cheesecake, Mashed Potatoes, Reese's Peanut Butter Pie
Restaurantji Recommends
Every dish I've tried here is delicious.
Atmosphere: 5
Food: 5
Service: 5
Always great food and service here. Thanks for making my daughters birthday lunch special
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fresh Strawberry Cheesecake, Red Velvet Cheesecake
Mac n Cheeseburger with fries
Atmosphere: 3
Food: 3
Service: 5
Recommended dishes: Cake
This is the best place ever ?? the best food ever I had the pest best ever this place is recommended
Usually we have an excellent experience here. However today the absolute diva of a host sat my parents, one of whom has mobility issues in a table banquet. Soon after my mother was settled he came up and asked us to move to the table next to us. Which is fine. Mistakes happen. Not one minute after she is settled once more into the new table he comes over and asks us to move right back to where we were just seated. Smarmy smile and all. I refused and he swished away to fetch a manager. Apologies were issued by our waiter who was wonderful. The entire time no one was sat next to us nor at the other tables down the aisle. He needs to be trained in grace and attitude.
Atmosphere: 5
Food: 5
Service: 4
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