Went with my fiance. Food was amazing severes was very nice. Great experience!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Night Out Fondue Entrée
Billy Highfill
Great good. Expensive. But a wonderful experience.Wheelchair accessibility: None. Aggressive staircase. So proceed at your own risk.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fondue Night in for 2, Salad
Max Z
Very, VERY good food, wonderful service, and a nice atmosphere. I would highly recommend Melting Pot for a fun and classy dinner.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Night Out Fondue Entrée
Buckeye Eatz
We had a birthday dinner Friday and let me say it was not good! Waitress kept reaching over us without saying excuse me and he even spilled my sister’s drink on her due to him reaching over us once again! For the price of the food we expected better service! Will not be back!
Atmosphere: 3
Food: 4
Service: 1
T Cline
We came to the Melting Pot for my birthday dinner, and had an amazing time. Thanks so much Bianca, Justin and Audrey for a wonderful night! We will definitely be back soon!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fondue Night in for 2
Alexander Wells
My girlfriend and I stopped in for the first time, for our 2 year anniversary. It was a stellar experience! Highly recommend for special occasions.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fondue Night in for 2
Lee
The atmosphere is "classy" and romantic. No kids were running around or screaming. That was Very nice! Lol It was a quite place. I love how the booth wraps around you with high walls making the privacy great. Our waiter was ok-ish. Apparently he's a real estate agent at his other job and felt the need to pass out his card? Which seems a little odd and out of place to advertise yourself at? Its not waffle house!! My husband however was not bothered by it. We did go without drinks for a while during our 2 hour visit. There were a few different people that helped when he was running behind though so that was nice. The food was good to me, but not to my husband. He was not impressed and was thankful we were using gift card to pay for it. I'd go back just for the atmosphere and dessert was yummy so was the cheese dip. Lol Rose petals were on the table along with a tea light candle that you have the option to light. I say go at least once and see for yourself. Lol my husband said he would go like once a year. Overall, it was not a bad experience and we both recommend at least going once.
Atmosphere: 5
Food: 3
Service: 4
Melissa Williams
We had a reservation for dinner. They made us wait almost an hour in the lobby while they sat walk ins and other people with reservations. While we stand and wait continuously while others walk in and get
Atmosphere: 1
Food: 1
Service: 1
Kristi Sergent
My husband and I have been coming to this location to celebrate various occasions for over a decade now. Unfortunately, after the service we received at our most recent visit, we probably won’t be back. We hadn’t been in probably over a year, so my husband booked a visit for my birthday a couple weeks ago. The woman who took us to our table was not super friendly — they usually point out the restrooms, etc., which we were already familiar with and didn’t need, but she made us feel like an inconvenience walking to our table. Oh well, whatever. Our server came over not too long after and seemed nice enough. Unfortunately, while I cannot stress enough that he was very nice, he was not a good server — at ALL. We both ordered a drink from the bar — i got the “modern” old-fashioned, which looked nothing like the picture, did not have the orange peel, and frankly just looked a bit sad. Considering the drink was roughly $15, that is unacceptable. My husband finished his drink by the time the salad came out and a busser came by and collected his empty glass. Mine was gone not long after — I assumed our server would ask us if we wanted another one (and I realize we could have asked if we really wanted one), but he totally ignored it. We both had nearly empty water glasses by the time the main course rolled out — again, he totally ignored them. In our past experiences, there was always someone roaming around topping off water glasses but that didn’t happen during this visit. Our server never once asked us how anything tasted — aside from bringing us our food, he totally ignored us and never checked on us. Usually they come back and ask us if we’d like any more dippers for the cheese course, etc. if they notice we are low on a certain item. He also took an incredibly long time to clear anything away/bring out a new course. At one point, he cleared one course and told us he’d be back with the next and it was half an hour before he returned. Obviously, the full Melting Pot experience does take a good amount of time, but service on this particular evening was ridiculously slow. My husband ended up asking for the check immediately once the chocolate course was delivered —otherwise, we probably would have been waiting around forever for it. All in all, we felt like the evening was a giant waste of money, although at least we had plenty of time to enjoy each other’s company. The food was good, but that’s about it. Like I said, we’ve always enjoyed coming here, but it’s apparently time for a new tradition.
Atmosphere: 3
Food: 4
Service: 1
karenC
Wow! Disappointed is the understatement of the year! Our waiter was sweating so bad, we worried his sweat would drip on us each time he returned. He dropped off our receipt and it was soaking wet from being in his pocket. We didn't even touch it. He basically threw our plates down and acted very annoyed to be working today. Ambiance was so bad. Ceiling tiles missing in bathroom. Everyone around us was frustrated and it was only 4pm. Price was $160 for two without cocktails. I will be surprised if it's open in 6 months!!!
Our visit to The Melting Pot left us considerably underwhelmed, failing to meet our expectations. Despite opting for the Balloon Package as an additional expense, which included a mere five balloons, and a squeeze toy. The overall dining experience was not commensurate with the substantial cost incurred. Regrettably, the quality of the meal did not align with the elevated price point, leaving us feeling as though we had overpaid for a substandard experience.
MichaelR
What a romantic evening! We had a great, delish time at the melting pot. Our waitress Audrey made it even more special with always being on top of everything (including the numerous drinks my spouse goes through), her big smile and being so kind, offering to take our picture, always asking if she can get us any extra dippers, etc. You guys made our night magical.
RMS23
Never been there. Interesting experience. Didn't expect to have to cook everything. Restaurant smells a bit. Service and food was good. Very pricey. Won't go back anytime soon.
Elijah Li
First time for my family to visit this place. Everything seems to be poorly cleaned. Silverware was covered with cheese from the prior users. When changing from first course to the second, we were asked to put used sticks to the second course soup, to clean up the cheese from the first course. I was shocked as it's like cleaning other people's used sticks in a soup you are about to eat... I don't understand why can't provide a new set of sticks for the money they charge. Plus the server didn't refill water even once
Atmosphere: 1
Food: 2
Service: 1
David Basinger
Justin made a great suggestion to put rose petals on the table. My wife knew I'd gotten flowers, but she didn't expect the rose petals!This added to a great experience for our 43rd anniversaryI truly couldn't have added anything to make it better, well worth every dollar spent, plus!Additionally, the service was great, very anxious to please at every turn.We had the "Big Night Out +" (with lobster and tenderloin)FANTASTIC!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fondue Night in for 2, Big Night Out
Went with my fiance. Food was amazing severes was very nice. Great experience!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Night Out Fondue Entrée
Great good. Expensive. But a wonderful experience.Wheelchair accessibility: None. Aggressive staircase. So proceed at your own risk.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fondue Night in for 2, Salad
Very, VERY good food, wonderful service, and a nice atmosphere. I would highly recommend Melting Pot for a fun and classy dinner.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Night Out Fondue Entrée
We had a birthday dinner Friday and let me say it was not good! Waitress kept reaching over us without saying excuse me and he even spilled my sister’s drink on her due to him reaching over us once again! For the price of the food we expected better service! Will not be back!
Atmosphere: 3
Food: 4
Service: 1
We came to the Melting Pot for my birthday dinner, and had an amazing time. Thanks so much Bianca, Justin and Audrey for a wonderful night! We will definitely be back soon!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fondue Night in for 2
My girlfriend and I stopped in for the first time, for our 2 year anniversary. It was a stellar experience! Highly recommend for special occasions.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fondue Night in for 2
The atmosphere is "classy" and romantic. No kids were running around or screaming. That was Very nice! Lol It was a quite place. I love how the booth wraps around you with high walls making the privacy great. Our waiter was ok-ish. Apparently he's a real estate agent at his other job and felt the need to pass out his card? Which seems a little odd and out of place to advertise yourself at? Its not waffle house!! My husband however was not bothered by it. We did go without drinks for a while during our 2 hour visit. There were a few different people that helped when he was running behind though so that was nice. The food was good to me, but not to my husband. He was not impressed and was thankful we were using gift card to pay for it. I'd go back just for the atmosphere and dessert was yummy so was the cheese dip. Lol Rose petals were on the table along with a tea light candle that you have the option to light. I say go at least once and see for yourself. Lol my husband said he would go like once a year. Overall, it was not a bad experience and we both recommend at least going once.
Atmosphere: 5
Food: 3
Service: 4
We had a reservation for dinner. They made us wait almost an hour in the lobby while they sat walk ins and other people with reservations. While we stand and wait continuously while others walk in and get
Atmosphere: 1
Food: 1
Service: 1
My husband and I have been coming to this location to celebrate various occasions for over a decade now. Unfortunately, after the service we received at our most recent visit, we probably won’t be back. We hadn’t been in probably over a year, so my husband booked a visit for my birthday a couple weeks ago. The woman who took us to our table was not super friendly — they usually point out the restrooms, etc., which we were already familiar with and didn’t need, but she made us feel like an inconvenience walking to our table. Oh well, whatever. Our server came over not too long after and seemed nice enough. Unfortunately, while I cannot stress enough that he was very nice, he was not a good server — at ALL. We both ordered a drink from the bar — i got the “modern” old-fashioned, which looked nothing like the picture, did not have the orange peel, and frankly just looked a bit sad. Considering the drink was roughly $15, that is unacceptable. My husband finished his drink by the time the salad came out and a busser came by and collected his empty glass. Mine was gone not long after — I assumed our server would ask us if we wanted another one (and I realize we could have asked if we really wanted one), but he totally ignored it. We both had nearly empty water glasses by the time the main course rolled out — again, he totally ignored them. In our past experiences, there was always someone roaming around topping off water glasses but that didn’t happen during this visit. Our server never once asked us how anything tasted — aside from bringing us our food, he totally ignored us and never checked on us. Usually they come back and ask us if we’d like any more dippers for the cheese course, etc. if they notice we are low on a certain item. He also took an incredibly long time to clear anything away/bring out a new course. At one point, he cleared one course and told us he’d be back with the next and it was half an hour before he returned. Obviously, the full Melting Pot experience does take a good amount of time, but service on this particular evening was ridiculously slow. My husband ended up asking for the check immediately once the chocolate course was delivered —otherwise, we probably would have been waiting around forever for it. All in all, we felt like the evening was a giant waste of money, although at least we had plenty of time to enjoy each other’s company. The food was good, but that’s about it. Like I said, we’ve always enjoyed coming here, but it’s apparently time for a new tradition.
Atmosphere: 3
Food: 4
Service: 1
Wow! Disappointed is the understatement of the year! Our waiter was sweating so bad, we worried his sweat would drip on us each time he returned. He dropped off our receipt and it was soaking wet from being in his pocket. We didn't even touch it. He basically threw our plates down and acted very annoyed to be working today. Ambiance was so bad. Ceiling tiles missing in bathroom. Everyone around us was frustrated and it was only 4pm. Price was $160 for two without cocktails. I will be surprised if it's open in 6 months!!!
Restaurantji Recommends
Our visit to The Melting Pot left us considerably underwhelmed, failing to meet our expectations. Despite opting for the Balloon Package as an additional expense, which included a mere five balloons, and a squeeze toy. The overall dining experience was not commensurate with the substantial cost incurred. Regrettably, the quality of the meal did not align with the elevated price point, leaving us feeling as though we had overpaid for a substandard experience.
What a romantic evening! We had a great, delish time at the melting pot. Our waitress Audrey made it even more special with always being on top of everything (including the numerous drinks my spouse goes through), her big smile and being so kind, offering to take our picture, always asking if she can get us any extra dippers, etc. You guys made our night magical.
Never been there. Interesting experience. Didn't expect to have to cook everything. Restaurant smells a bit. Service and food was good. Very pricey. Won't go back anytime soon.
First time for my family to visit this place. Everything seems to be poorly cleaned. Silverware was covered with cheese from the prior users. When changing from first course to the second, we were asked to put used sticks to the second course soup, to clean up the cheese from the first course. I was shocked as it's like cleaning other people's used sticks in a soup you are about to eat... I don't understand why can't provide a new set of sticks for the money they charge. Plus the server didn't refill water even once
Atmosphere: 1
Food: 2
Service: 1
Justin made a great suggestion to put rose petals on the table. My wife knew I'd gotten flowers, but she didn't expect the rose petals!This added to a great experience for our 43rd anniversaryI truly couldn't have added anything to make it better, well worth every dollar spent, plus!Additionally, the service was great, very anxious to please at every turn.We had the "Big Night Out +" (with lobster and tenderloin)FANTASTIC!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fondue Night in for 2, Big Night Out