I love the sour cream timbits !! I wish all the locations had them. Great donuts and great service.
Jessica Rhoads
Ordered a chicken Panini. It was handed to me and it felt so light like it was just bread. I took it home. I opened it. The bread is massive and there’s hardly any chicken or cheese or whatever they put in it. I had to scrape off the inside and put it all in one piece so it would be a normal sandwich.
Kayla McDowell (Kay)
Absolutely the worst customer service experience i have ever been a party to. As someone who wasn't familiar with the menu i pulled up to the drive thru to view it. The person over the mic rushed me multiple times even after asking for a moment to read through the options. She continued to rush me so we pulled around and went in. Upon coming in they started yelling and cussing at my husband who in turn cursed back. They refused to provide corporates number and as we left they yelled after us making fun of our weight. Overall a horrible experience and we did contact corporate. If you expect people to know exactly what they want as soon as the pull up why even have a menu in the drive thru lane?
Chad Springs (SoCx13erserker)
If I could give no stars I would. We was in the drive through with no one else in line trying to decide what we want on the menu. The person speaking over the mic was rushing us and asked us what we wanted several times with in 30 seconds and then when my wife said please give us a min to decide the person on the speaker freaked out and started yelling at us. We pulled around went in to get contact info for their corporate. When we walked in their employees refused tell us any info and kept telling me I had to leave if we was gonna yell. I repeated I'm not yelling I want the corporate number (they was trying to gas light me into yelling so they could ask me to leave) I told them I'm not yelling I just want the number for your corporate which again they refused to give it to me and then told me my customer service was bad (when I'm the customer) Once they started talking about my character in front of everyone in the store I did curse at them where they proceeded to call us overweight and make fun of my wife's and mine size. Then a customer who knew one of the workers threatened to beat me up. We ended up finding their corporate number after we left and plan on reaching reaching out to a few contacts about a discrimination situation. We have no idea why the original person was started yelling at us because they had aggressive attitude from the start.
waeel sattouf
The best costumer service I ever experienced, I love guys you’re awesome 😎 keep it up
Sami Schirtzinger
This location is so frustrating. I’ve tried numerous times coming here hoping for a better experience because Tim Hortons as a whole generally has food that I like and it’s reasonably priced. Today I was told by their rude drive through employee that I should not have placed a mobile order because a large order takes so long to prepare it’s going to be “quite a while” before it’s ready because there’s other orders ahead of me. For my $20 order. Okay whatever. Nothing new and actually a step up since this guy actually spoke and understands English. But of the 20 times I’ve come here over the last 3 years, maybe 3 times has my order been correct. So I’m actually done with this place and advise you avoid it like the plague. Take your business elsewhere.
John Meyer
Was greeted with a friendly welcome by the entire staff upon walking in. Set the tone for a great breakfast! Has to be my new favorite Tims.
Sheena Costa Flowers
Briasha (sp? I didn’t see her name well enough) and Elena are wonderful! That type of service isn’t easy to find nowadays. Thank you, B! Job well done ladies.
Carl Carson
The employees were so nice and inviting this AM. Best coffee around and they have outstanding breakfast sandwiches
Aorel K
Good little coffee store with lunch, breakfast menus. The tidbits are nice. Coffee is great 👍.
Please stop putting people who don't speak English at the drive thru or the register. If you can't take someones order correctly or understand them let someone who can do it quickly and efficiently please!
Chanda Groves
The sprinkles on the donut holes were few and far between My chocolate over strawberry coffee had no flavor of strawberries My daughter got a refresher that had almost no flavor Waste of $15
Shane H
Super rude staff. The young girl manager working the counter always has an attitude.
Rachel Hunter
Hot chocolate was watery and customer service was not good felt like a bother, your probably better off getting making it at home, but I will say they were very quick with their service
Atmosphere: 3
Food: 3
Service: 3
Patricia McCoy
Three cheers for Lily at the drive through window! Beautiful friendly smile, polite and kind. Excellent ambassador for your brand.
I love the sour cream timbits !! I wish all the locations had them. Great donuts and great service.
Ordered a chicken Panini. It was handed to me and it felt so light like it was just bread. I took it home. I opened it. The bread is massive and there’s hardly any chicken or cheese or whatever they put in it. I had to scrape off the inside and put it all in one piece so it would be a normal sandwich.
Absolutely the worst customer service experience i have ever been a party to. As someone who wasn't familiar with the menu i pulled up to the drive thru to view it. The person over the mic rushed me multiple times even after asking for a moment to read through the options. She continued to rush me so we pulled around and went in. Upon coming in they started yelling and cussing at my husband who in turn cursed back. They refused to provide corporates number and as we left they yelled after us making fun of our weight. Overall a horrible experience and we did contact corporate. If you expect people to know exactly what they want as soon as the pull up why even have a menu in the drive thru lane?
If I could give no stars I would. We was in the drive through with no one else in line trying to decide what we want on the menu. The person speaking over the mic was rushing us and asked us what we wanted several times with in 30 seconds and then when my wife said please give us a min to decide the person on the speaker freaked out and started yelling at us. We pulled around went in to get contact info for their corporate. When we walked in their employees refused tell us any info and kept telling me I had to leave if we was gonna yell. I repeated I'm not yelling I want the corporate number (they was trying to gas light me into yelling so they could ask me to leave) I told them I'm not yelling I just want the number for your corporate which again they refused to give it to me and then told me my customer service was bad (when I'm the customer) Once they started talking about my character in front of everyone in the store I did curse at them where they proceeded to call us overweight and make fun of my wife's and mine size. Then a customer who knew one of the workers threatened to beat me up. We ended up finding their corporate number after we left and plan on reaching reaching out to a few contacts about a discrimination situation. We have no idea why the original person was started yelling at us because they had aggressive attitude from the start.
The best costumer service I ever experienced, I love guys you’re awesome 😎 keep it up
This location is so frustrating. I’ve tried numerous times coming here hoping for a better experience because Tim Hortons as a whole generally has food that I like and it’s reasonably priced. Today I was told by their rude drive through employee that I should not have placed a mobile order because a large order takes so long to prepare it’s going to be “quite a while” before it’s ready because there’s other orders ahead of me. For my $20 order. Okay whatever. Nothing new and actually a step up since this guy actually spoke and understands English. But of the 20 times I’ve come here over the last 3 years, maybe 3 times has my order been correct. So I’m actually done with this place and advise you avoid it like the plague. Take your business elsewhere.
Was greeted with a friendly welcome by the entire staff upon walking in. Set the tone for a great breakfast! Has to be my new favorite Tims.
Briasha (sp? I didn’t see her name well enough) and Elena are wonderful! That type of service isn’t easy to find nowadays. Thank you, B! Job well done ladies.
The employees were so nice and inviting this AM. Best coffee around and they have outstanding breakfast sandwiches
Good little coffee store with lunch, breakfast menus. The tidbits are nice. Coffee is great 👍.
Restaurantji Recommends
Please stop putting people who don't speak English at the drive thru or the register. If you can't take someones order correctly or understand them let someone who can do it quickly and efficiently please!
The sprinkles on the donut holes were few and far between
My chocolate over strawberry coffee had no flavor of strawberries
My daughter got a refresher that had almost no flavor
Waste of $15
Super rude staff. The young girl manager working the counter always has an attitude.
Hot chocolate was watery and customer service was not good felt like a bother, your probably better off getting making it at home, but I will say they were very quick with their service
Atmosphere: 3
Food: 3
Service: 3
Three cheers for Lily at the drive through
window! Beautiful friendly smile, polite and kind. Excellent ambassador for your brand.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagel
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