"Let me say that at 10:57 AM today, I went to Tim Hortons, like I always do, and everyone is always so friendly. But today—OMG—the lady at the window was absolutely wonderful. She's the type of person you want around when you're having a bad day because she can turn it all around with just a smile and her positivity!"
Atmosphere: 5
Service: 5
Recommended dishes: Decaf Ground Coffee 12 Oz Bag
ahmad mustafa
Good customer service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant
Ubah Hassan
The people who works there are so rude.They got my order wrong and when I tell them this is not what I order they looked at me be like that’s what you ordered take it or leave it, And I was like I’m not gonna take it,just give me my money back one of the guys that was working on the drive-through.Just call me the B word and I was like wow 😮
Atmosphere: 1
Food: 1
Service: 1
Harley Langhans
I recently had a fantastic experience at Tim Hortons that I just had to share! From the moment I walked in, I was greeted with warmth and a genuine smile from Tearsa, who has truly raised the bar for customer service.
What impressed me most was how she anticipates her customers' needs. Without me even asking, she stirs my coffee every morning, ensuring its exactly to my liking. On top of that, today she had my coffee ready for me before I even reached the counter! It’s these small yet thoughtful gestures that really make a difference and brighten your day.
In a world where exceptional service seems to be a rarity, Tearsa stands out as a shining example of what it means to go above and beyond. Her attentiveness and care made my morning that much better, and I genuinely appreciate her efforts. Thank you, Tearsa, for making my visit so enjoyable—I'll definitely be back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagel, Timbits
Nick Collis
For the last week I have had nothing but issues they make coffee cold or they have it full of coffee grounds I went in today to have them remake it they made it cold again with more coffee grounds and proceeded to tell me they were not gonna make it again something’s needs done about this store or it won’t be in business very long !!!
Atmosphere: 1
Food: 1
Service: 1
tearsa stevens
Hello everyone.....
I'm the newly promoted G.M. of this location I just wanted to take the time to let everyone know
As the new G.M. of this location I want to say sorry for all the bad experiences you all have had And I'm asking for another chance with each and every one of you
I have made it a priority to make a change The crew has made a big change We are focused on fast friendly service And yes, I know the fast part is a challenge for my crew, especially in the drive- through but I can actually say we do try our best !! I'm working on getting more crew members
I have also made it a priority to make sure we always have our product available And if we happen to not have what you want, we are always willing or are already making more
I want to see this store grow I want to see the smile on your face when you leave ☺️ I'm here 5 days a week, sometimes more From 4am-2pm If you have a bad experience, please let me know, and I'll make sure we fix it right then and there
Who can mess up 2 black coffees and be rude about it? Tim Horton’s! She said, you ordered two coffees and you have two coffees, what's your problem?! I won't be back, I hardly ever go but each time, it's an issue. Horrible and rude service.
Service: 1
Valerie Tilburg
Very happy with drive thru service today. Quick & friendly. Breakfast sandwiches made how we expected
Atmosphere: 5
Food: 5
Service: 5
Donna Mayhew
I come here at least every other day for my “treat myself” type of thing. My coffee is always perfect and truly makes my day. The donuts are always fresh and the service is above and beyond. I love going to this location because everyone there is so kind and patient. I’m still learning names but Natasha is wonderful!
This guy at the drive through window today (19/5/24) gave me hot water when I ordered French vanilla large. It’s the worst place to go.
Atmosphere: 1
Food: 1
Service: 1
Doug Stutes
Always out of product no matter when visited. Am always told we are waiting on our truck ? Very annoying. The employees are friendly and do try but are handcuffed by the constant lack of inventory.
Atmosphere: 2
Food: 2
Service: 3
Úlfhéđnar
I'm trying to figure out why is it when I order a hot coffee, I always need to ask for a sleeve. It's a hot coffee. If I wanted to drink it cold I'd order a cold one. So shouldn't it just be common sense to put a sleeve on a hot cup, so I can drink it while it's hot? The one I just picked up, the girl closed the window and walked away before i could even ask for one. Great service ?
Atmosphere: 3
Food: 4
Service: 3
Joseph Baracson
Good service but coffee is not that good
Desiree Young
Best Tim Hortons ever I’ve been to so many and this one is my favorite. The staff is so friendly and down to earth. The coffee is always good. The croissant sandwiches are always to my liking and only sometimes have to wait on egg which is usually not a problem. ? thank you Tim Hortons.❤️
"Let me say that at 10:57 AM today, I went to Tim Hortons, like I always do, and everyone is always so friendly. But today—OMG—the lady at the window was absolutely wonderful. She's the type of person you want around when you're having a bad day because she can turn it all around with just a smile and her positivity!"
Atmosphere: 5
Service: 5
Recommended dishes: Decaf Ground Coffee 12 Oz Bag
Good customer service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant
The people who works there are so rude.They got my order wrong and when I tell them this is not what I order they looked at me be like that’s what you ordered take it or leave it, And I was like I’m not gonna take it,just give me my money back one of the guys that was working on the drive-through.Just call me the B word and I was like wow 😮
Atmosphere: 1
Food: 1
Service: 1
I recently had a fantastic experience at Tim Hortons that I just had to share! From the moment I walked in, I was greeted with warmth and a genuine smile from Tearsa, who has truly raised the bar for customer service.
What impressed me most was how she anticipates her customers' needs. Without me even asking, she stirs my coffee every morning, ensuring its exactly to my liking. On top of that, today she had my coffee ready for me before I even reached the counter! It’s these small yet thoughtful gestures that really make a difference and brighten your day.
In a world where exceptional service seems to be a rarity, Tearsa stands out as a shining example of what it means to go above and beyond. Her attentiveness and care made my morning that much better, and I genuinely appreciate her efforts. Thank you, Tearsa, for making my visit so enjoyable—I'll definitely be back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagel, Timbits
For the last week I have had nothing but issues they make coffee cold or they have it full of coffee grounds I went in today to have them remake it they made it cold again with more coffee grounds and proceeded to tell me they were not gonna make it again something’s needs done about this store or it won’t be in business very long !!!
Atmosphere: 1
Food: 1
Service: 1
Hello everyone.....
I'm the newly promoted G.M. of this location
I just wanted to take the time to let everyone know
As the new G.M. of this location
I want to say sorry for all the bad experiences you all have had
And I'm asking for another chance with each and every one of you
I have made it a priority to make a change
The crew has made a big change
We are focused on fast friendly service
And yes, I know the fast part is a challenge for my crew, especially in the drive- through but I can actually say we do try our best !!
I'm working on getting more crew members
I have also made it a priority to make sure we always have our product available
And if we happen to not have what you want, we are always willing or are already making more
I want to see this store grow
I want to see the smile on your face when you leave ☺️
I'm here 5 days a week, sometimes more
From 4am-2pm
If you have a bad experience, please let me know, and I'll make sure we fix it right then and there
Thanks again
And I hope too see you soon 😊 ❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Honey Cruller Donuts, Mocha Iced Capp, Avocado Toast, Iced Caramel Latte, Bagel, Chicken Panini, Kettle Chips, Blueberry Timbit Timbits, Mocha Latte, Apple Fritter Donuts, Take 12, Caramel Iced Coffee, Hash Brown, Strawberry Frozen Lemonade, Sausage Breakfast Sandwich, Timbits
Who can mess up 2 black coffees and be rude about it? Tim Horton’s! She said, you ordered two coffees and you have two coffees, what's your problem?! I won't be back, I hardly ever go but each time, it's an issue. Horrible and rude service.
Service: 1
Very happy with drive thru service today. Quick & friendly. Breakfast sandwiches made how we expected
Atmosphere: 5
Food: 5
Service: 5
I come here at least every other day for my “treat myself” type of thing. My coffee is always perfect and truly makes my day. The donuts are always fresh and the service is above and beyond.
I love going to this location because everyone there is so kind and patient. I’m still learning names but Natasha is wonderful!
Atmosphere: 5
Food: 5
Service: 5
Extremely slow
Service: 1
Restaurantji Recommends
This guy at the drive through window today (19/5/24) gave me hot water when I ordered French vanilla large. It’s the worst place to go.
Atmosphere: 1
Food: 1
Service: 1
Always out of product no matter when visited. Am always told we are waiting on our truck ? Very annoying. The employees are friendly and do try but are handcuffed by the constant lack of inventory.
Atmosphere: 2
Food: 2
Service: 3
I'm trying to figure out why is it when I order a hot coffee, I always need to ask for a sleeve. It's a hot coffee. If I wanted to drink it cold I'd order a cold one. So shouldn't it just be common sense to put a sleeve on a hot cup, so I can drink it while it's hot? The one I just picked up, the girl closed the window and walked away before i could even ask for one. Great service ?
Atmosphere: 3
Food: 4
Service: 3
Good service but coffee is not that good
Best Tim Hortons ever I’ve been to so many and this one is my favorite. The staff is so friendly and down to earth. The coffee is always good. The croissant sandwiches are always to my liking and only sometimes have to wait on egg which is usually not a problem. ? thank you Tim Hortons.❤️
Atmosphere: 5
Food: 5
Service: 5
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