Should have the clocks checked at this location. Second Friday in a row that I’ve gone through the drive thru around 4:30 and got the “we are closed” recording. I used to stop here 3 days a week in the evening, now it’s a waste of my limited time. Someone needs to get control of this store
Atmosphere: 1
Food: 3
Service: 1
SlightlyDamagedGalaxy
If the general manager knew how to do her job and paid her staff accordingly I wouldn't be making this review. Hires people and never gives them hours even when begged. Withheld pay for no parent reason. Took money out of checks for uniforms some staff never even received. Sucks this place is under poor management
Atmosphere: 1
Food: 5
Service: 5
Daejanae Pernell
English muffin was old which had mold on it And my hashbrowns was cold and hard.
Atmosphere: 3
Food: 1
Service: 3
M
Closed 5 min early on 11/25 why have hours if not honored
H R
they got new staff. I was a regular but the new staff don't take drive thru orders and made me uncomfortable when they started arguing with me on whether a menu item existed or not. it did. they showed me their case and I felt very awkward pointing at the item they said didn't exist. I just don't want to go back anymore.
I'm usually on workers side about these sorts of things but it was very random and awkward to be told I was making up the thing on the menu right behind her, that i order everyday, then to be shown the item. and to be talked to like i was crazy.
i was polite regardless but it made me not go back for just a few weeks. then I tried again recently and we sat in the drive thru for 5minutes alone, ignored. so we left :(
Atmosphere: 1
Food: 4
Service: 2
Maria Saborio
Waiting in line for 6 minutes to be ignored by a worker , then another call pulls in beside me And they took THIER order first ? Do yourself a favor and just go to the one on Olentangy ?not sure about dine in , I’m sure the staff is sweet and she was attentive after we brought the issue to her
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Timbits
Stephanie Blaney
Fast service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Timbits
Michelle Finnigan
I love Tims. But its been a while since ive got a hot sandwich. Keep getting kinda cold sandwichs at locations. But today got a hot sandwich an great coffee. Think this is gonna be my goto Tims. Very happy
Atmosphere: 5
Food: 5
Service: 5
Julie Ouellette
Donut holes were stale, and there was a fly in the case where food was. The male staff member was rude but a female came to his rescue and was so very kind and helpful
Atmosphere: 1
Food: 1
Service: 3
Recommended dishes: Timbits
Daniel Shoemaker
Horrible service coffee is always wrong food is always s*** donuts are always soggy
Why when I go to this drive through the bacon is not cooked and now the sausage. Um nooo.
Food: 1
Service: 3
Timothy Mckiearnan
Just took a group of 11 and the service was awesome. Will definitely stop again!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant
Drew Oelger
Great service and very kind
Atmosphere: 5
Food: 5
Service: 5
Santana Dinardo
It's amazing here. Very kind hard working employees. Clean dinning room and bathrooms and over all clean store just in general. Food is coffee is always great. 10/10 recommend
Vegetarian options: Omelette bites.
Dietary restrictions: Different milks for dietary restrictions.
Parking: Big parking lot. Always places to park.
Kid-friendliness: Very kid friendly. Most of the employees have kids themselves so they are so kind to my kids.
Wheelchair accessibility: You can just roll right in.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagel, Timbits, Croissant, Sky’S the Limit Timsboost with Red Bull, Donuts
Driver of the Year
I used to rock with this location,I’m a decaf coffee drinker I spent through the drive-through to get a small decaf no sugar & and a splash of oat milk and they gave me regular coffee ??♂️ took me about half the day to get my heart to start racing. And I only drunk a quarter of the cup before realizing I had superpowers? ? Had to call off work because of it. I went back to get a refund to let them know there was a mistake with my order. They were completely careless about the situation yes they offered to remake the coffee, but honestly, you cannot make mistakes when it comes to people with hypertension and giving them caffeine overall after that bad experience I just stopped going to Tim’s altogether too many young people that are careless about what their handing you through that drive-through. Just figured I would share my experience??♂️ but I love Tim’s. They have the best coffee in the world if you ask me.?but tims is starting to get a little bit pricey for a cup of coffee! and don’t get me started on those expensive breakfast sandwiches ??♂️
Vegetarian options: Not a big selection at all they may have something that works
Dietary restrictions: Just let them know I’m sure they’ll make the adjustment
Should have the clocks checked at this location. Second Friday in a row that I’ve gone through the drive thru around 4:30 and got the “we are closed” recording. I used to stop here 3 days a week in the evening, now it’s a waste of my limited time. Someone needs to get control of this store
Atmosphere: 1
Food: 3
Service: 1
If the general manager knew how to do her job and paid her staff accordingly I wouldn't be making this review. Hires people and never gives them hours even when begged. Withheld pay for no parent reason. Took money out of checks for uniforms some staff never even received. Sucks this place is under poor management
Atmosphere: 1
Food: 5
Service: 5
English muffin was old which had mold on it And my hashbrowns was cold and hard.
Atmosphere: 3
Food: 1
Service: 3
Closed 5 min early on 11/25 why have hours if not honored
they got new staff. I was a regular but the new staff don't take drive thru orders and made me uncomfortable when they started arguing with me on whether a menu item existed or not. it did. they showed me their case and I felt very awkward pointing at the item they said didn't exist. I just don't want to go back anymore.
I'm usually on workers side about these sorts of things but it was very random and awkward to be told I was making up the thing on the menu right behind her, that i order everyday, then to be shown the item. and to be talked to like i was crazy.
i was polite regardless but it made me not go back for just a few weeks. then I tried again recently and we sat in the drive thru for 5minutes alone, ignored. so we left :(
Atmosphere: 1
Food: 4
Service: 2
Waiting in line for 6 minutes to be ignored by a worker , then another call pulls in beside me
And they took THIER order first ?
Do yourself a favor and just go to the one on Olentangy
?not sure about dine in , I’m sure the staff is sweet and she was attentive after we brought the issue to her
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Timbits
Fast service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Timbits
I love Tims. But its been a while since ive got a hot sandwich. Keep getting kinda cold sandwichs at locations. But today got a hot sandwich an great coffee. Think this is gonna be my goto Tims. Very happy
Atmosphere: 5
Food: 5
Service: 5
Donut holes were stale, and there was a fly in the case where food was. The male staff member was rude but a female came to his rescue and was so very kind and helpful
Atmosphere: 1
Food: 1
Service: 3
Recommended dishes: Timbits
Horrible service coffee is always wrong food is always s*** donuts are always soggy
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Why when I go to this drive through the bacon is not cooked and now the sausage. Um nooo.
Food: 1
Service: 3
Just took a group of 11 and the service was awesome. Will definitely stop again!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant
Great service and very kind
Atmosphere: 5
Food: 5
Service: 5
It's amazing here. Very kind hard working employees. Clean dinning room and bathrooms and over all clean store just in general. Food is coffee is always great. 10/10 recommend
Vegetarian options: Omelette bites.
Dietary restrictions: Different milks for dietary restrictions.
Parking: Big parking lot. Always places to park.
Kid-friendliness: Very kid friendly. Most of the employees have kids themselves so they are so kind to my kids.
Wheelchair accessibility: You can just roll right in.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagel, Timbits, Croissant, Sky’S the Limit Timsboost with Red Bull, Donuts
I used to rock with this location,I’m a decaf coffee drinker I spent through the drive-through to get a small decaf no sugar & and a splash of oat milk and they gave me regular coffee ??♂️ took me about half the day to get my heart to start racing. And I only drunk a quarter of the cup before realizing I had superpowers? ? Had to call off work because of it. I went back to get a refund to let them know there was a mistake with my order. They were completely careless about the situation yes they offered to remake the coffee, but honestly, you cannot make mistakes when it comes to people with hypertension and giving them caffeine overall after that bad experience I just stopped going to Tim’s altogether too many young people that are careless about what their handing you through that drive-through. Just figured I would share my experience??♂️ but I love Tim’s. They have the best coffee in the world if you ask me.?but tims is starting to get a little bit pricey for a cup of coffee! and don’t get me started on those expensive breakfast sandwiches ??♂️
Vegetarian options: Not a big selection at all they may have something that works
Dietary restrictions: Just let them know I’m sure they’ll make the adjustment
Parking: I’m sure you’ll find one
Kid-friendliness: Just depends on the day??♂️
Wheelchair accessibility: Roll right on in
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Croissant
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