You will never get your correct order when you go through the drive through. And they won't give you a receipt even when you ask for one. Do yourself a favor and go inside.
Atmosphere: 1
Food: 4
Service: 1
Foster Beveridge
staff is trash
Charles Dokes Jr
This is one of the best Wendy's on the east side of Columbus.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Hamburger, Crispy Chicken Sandwich, French Fries
Micah Thaxton
tozya always gives me great service top wendys location and staff
Atmosphere: 5
Food: 5
Service: 5
Rondale Mccarrel
Very kind
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Crispy Chicken Sandwich, Spicy Chicken Sandwich
zach jones
Dog and daughter threw up
Atmosphere: 2
Food: 1
Service: 3
ExactBone
Customer service is terrible. They care about getting the orders out quickly instead of making sure the food is correct and hair isn’t in the burgers. I like it when my food gets done fast but please make sure the orders are correct and hair isn’t in the food. Workers need to drop the attitude too.
Atmosphere: 1
Food: 4
Service: 1
IHasToes
Enjoyable to eat from this Wendy’s liked the food when I ate from there, staff was quite friendly ans overall just a pretty pleasant Wendy’s
Atmosphere: 4
Food: 4
Service: 3
Celvin Omar
I make up order for myself , DoorDash and when and went to pick it up and I asked the lady that could come inside or from the window and I told her my name and she didn’t listen to me. She didn’t hear me and then she yell me come to the front Window and then I’ll tell her you didn’t hear me and she told me that if I could speak proper English she would and then she close the window
Some of the best Wendy’s I’ve had in a while. The food fresh from the bacon to the fries. If I would recommend anybody it would be here during lunch!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries
Zach
Great wendy's. Great service and food is always hot. I drive out of my way to go here. Thank you.
Atmosphere: 5
Food: 5
Service: 5
Omar Regalado
Excellent ? service ?.
Atmosphere: 5
Food: 5
Service: 5
Joseph Jobe
They don’t pay attention to detail. The bad thing about this restaurant is a put on sandwiches not even supposed to be on it. You’re not supposed to have onions on your spicy chicken sandwich, but you can’t tell this store that contact corporate through the surveys and nothing ever gets done, I don’t think I’m going back to the store anymore. I’ve complained almost every time I go there because. They’ll add stuff the customer doesn’t want and they don’t care if they cared they would pay attention to detail.
Food: 1
Service: 2
Caprena Ross
Shout out to Ms. Shalonza who took my order. Food was hot, fries very fresh and veggies on sandwich was fresh.
Shout out to the Manager making sure I got my spoon for my frosty.
I have been calling out everyday the service I been receiving for my orders. We have to get back to SERVICE. Regardless of what sector of the business you are in it's important that the human connection is always there.
Definitely will be back and highly recommend this Wendy's on Cassady by the airport.
You will never get your correct order when you go through the drive through. And they won't give you a receipt even when you ask for one. Do yourself a favor and go inside.
Atmosphere: 1
Food: 4
Service: 1
staff is trash
This is one of the best Wendy's on the east side of Columbus.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Hamburger, Crispy Chicken Sandwich, French Fries
tozya always gives me great service top wendys location and staff
Atmosphere: 5
Food: 5
Service: 5
Very kind
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Crispy Chicken Sandwich, Spicy Chicken Sandwich
Dog and daughter threw up
Atmosphere: 2
Food: 1
Service: 3
Customer service is terrible. They care about getting the orders out quickly instead of making sure the food is correct and hair isn’t in the burgers. I like it when my food gets done fast but please make sure the orders are correct and hair isn’t in the food. Workers need to drop the attitude too.
Atmosphere: 1
Food: 4
Service: 1
Enjoyable to eat from this Wendy’s liked the food when I ate from there, staff was quite friendly ans overall just a pretty pleasant Wendy’s
Atmosphere: 4
Food: 4
Service: 3
I make up order for myself , DoorDash and when and went to pick it up and I asked the lady that could come inside or from the window and I told her my name and she didn’t listen to me. She didn’t hear me and then she yell me come to the front Window and then I’ll tell her you didn’t hear me and she told me that if I could speak proper English she would and then she close the window
Atmosphere: 1
Food: 1
Service: 1
Hot n fresh. This what I'm talking bout.
Atmosphere: 3
Food: 5
Service: 5
Restaurantji Recommends
Some of the best Wendy’s I’ve had in a while. The food fresh from the bacon to the fries. If I would recommend anybody it would be here during lunch!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries
Great wendy's. Great service and food is always hot. I drive out of my way to go here. Thank you.
Atmosphere: 5
Food: 5
Service: 5
Excellent ? service ?.
Atmosphere: 5
Food: 5
Service: 5
They don’t pay attention to detail. The bad thing about this restaurant is a put on sandwiches not even supposed to be on it. You’re not supposed to have onions on your spicy chicken sandwich, but you can’t tell this store that contact corporate through the surveys and nothing ever gets done, I don’t think I’m going back to the store anymore. I’ve complained almost every time I go there because. They’ll add stuff the customer doesn’t want and they don’t care if they cared they would pay attention to detail.
Food: 1
Service: 2
Shout out to Ms. Shalonza who took my order. Food was hot, fries very fresh and veggies on sandwich was fresh.
Shout out to the Manager making sure I got my spoon for my frosty.
I have been calling out everyday the service I been receiving for my orders. We have to get back to SERVICE. Regardless of what sector of the business you are in it's important that the human connection is always there.
Definitely will be back and highly recommend this Wendy's on Cassady by the airport.
Caprena R, Columbus
Atmosphere: 5
Food: 5
Service: 5
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