Came in with a group of 4. Waited 30 minutes for two meals to be incorrect. Most of the food was not warm other than the potatoes. The staff was nice but the food was not.
Billy Baisden
Undoubtedly the worst wendys I have ever went to. It was about 2:00 in the afternoon and the food took ages to come out. The food seemed like it sat since the lunch rush. Very terrible and my order was wrong.
cammie blalock
I cannot even begin to explain my frustration with this location. I paid for an online order & was told they didn't have the cookies I paid for. They said they were out of the cookies I wanted & that they could replace with cookies that I didn't want or refund that part of the order. Went through an entire ordeal of the staff members trying to contact a manager to make the refund happen. Not only did I NOT get a refund for the items that I PAID for but they also shut the window in my face, told me to have a great day & messed up my order. My sandwich was missing the tomatoes that were supposed to be included, I was missing a sandwich that I also paid for AND they didn't include sauce with any of the nuggets in the order. I think Wendy's should put more effort into how their stores are operating vs these social media posts because they're screwing over paying customers, especially at this location. Trying to teach customer service regarding this issue has been an absolute nightmare, which has lead me to leaning a bad review. Not sure if I even want to order from this location again because I'm honestly on my last straw with them
Mike Robinson
Waited almost 30 minutes for food. Ended up at home with some uncooked fries.
Jordyn Eggleston
Complete piss poor attitude at this location. I haven’t been here in over a year for the way. I was treated by one of the managers my fault yet again thinking if someone works in customer service they’d have a better attitude. This is one of the worst Wendy’s in Central Ohio.
Matt Crouch (Frost)
It's Wendy's...hellz yeah
Stephanie Pecoraro
Food is always hot and fresh, which is the most important. I always feel like the workers are always angry, though
Alfred Wright
Burger was thin and dry
Audrina Jones
This was my teenagers Raw hamburger meat! From tonight! I had a feeling before going there too. Moral to the story trust your gut!
Shaun Pangburn
Food is good but they forgot an entire meal for me going thru the drive thru. So check your food when ordering here
Amazing service had an issue from day prior and management fixed it for me. Amazing staff as well
L M
Why bother asking how you want if you are not going to do it also you need to change the wording when u offer to add pickles when you only put 1 pickle on it no s required!!!!
Strawlad
Pros: Quick service
Cons: Fries always taste as if fried in old oil, and the sodas never taste correct. Either this Wendys has a issue with the quality of water they use, or their filtration system is shot and not properly maintained. As of writting this review I have a Coke that tastes nothing like Coke, Ive had Sprite that doesnt taste like Sprite, etc.
Atmosphere: 3
Food: 2
Service: 4
azalizen
My youngest sibling goes in there for an interview and the lady behind the counter is acting like she's the CEO of Microsoft and can't be bothered to hire help. Well, I'll tell you this. Go ahead and put the fries in the bag for me. And on top of that, I wish 45 minute wait times and 2 people on shift (you're one of 'em) for the rest of your life. But hey, food always slaps.
Atmosphere: 1
Food: 5
Service: 1
maria cole
Poor service. Dry food and couldn't get my drink order correct. Last time at this location.
Came in with a group of 4. Waited 30 minutes for two meals to be incorrect. Most of the food was not warm other than the potatoes. The staff was nice but the food was not.
Undoubtedly the worst wendys I have ever went to. It was about 2:00 in the afternoon and the food took ages to come out. The food seemed like it sat since the lunch rush. Very terrible and my order was wrong.
I cannot even begin to explain my frustration with this location. I paid for an online order & was told they didn't have the cookies I paid for. They said they were out of the cookies I wanted & that they could replace with cookies that I didn't want or refund that part of the order. Went through an entire ordeal of the staff members trying to contact a manager to make the refund happen. Not only did I NOT get a refund for the items that I PAID for but they also shut the window in my face, told me to have a great day & messed up my order. My sandwich was missing the tomatoes that were supposed to be included, I was missing a sandwich that I also paid for AND they didn't include sauce with any of the nuggets in the order. I think Wendy's should put more effort into how their stores are operating vs these social media posts because they're screwing over paying customers, especially at this location. Trying to teach customer service regarding this issue has been an absolute nightmare, which has lead me to leaning a bad review. Not sure if I even want to order from this location again because I'm honestly on my last straw with them
Waited almost 30 minutes for food. Ended up at home with some uncooked fries.
Complete piss poor attitude at this location. I haven’t been here in over a year for the way. I was treated by one of the managers my fault yet again thinking if someone works in customer service they’d have a better attitude. This is one of the worst Wendy’s in Central Ohio.
It's Wendy's...hellz yeah
Food is always hot and fresh, which is the most important. I always feel like the workers are always angry, though
Burger was thin and dry
This was my teenagers Raw hamburger meat! From tonight! I had a feeling before going there too. Moral to the story trust your gut!
Food is good but they forgot an entire meal for me going thru the drive thru. So check your food when ordering here
Restaurantji Recommends
Amazing service had an issue from day prior and management fixed it for me. Amazing staff as well
Why bother asking how you want if you are not going to do it also you need to change the wording when u offer to add pickles when you only put 1 pickle on it no s required!!!!
Pros: Quick service
Cons: Fries always taste as if fried in old oil, and the sodas never taste correct. Either this Wendys has a issue with the quality of water they use, or their filtration system is shot and not properly maintained. As of writting this review I have a Coke that tastes nothing like Coke, Ive had Sprite that doesnt taste like Sprite, etc.
Atmosphere: 3
Food: 2
Service: 4
My youngest sibling goes in there for an interview and the lady behind the counter is acting like she's the CEO of Microsoft and can't be bothered to hire help.
Well, I'll tell you this. Go ahead and put the fries in the bag for me. And on top of that, I wish 45 minute wait times and 2 people on shift (you're one of 'em) for the rest of your life.
But hey, food always slaps.
Atmosphere: 1
Food: 5
Service: 1
Poor service. Dry food and couldn't get my drink order correct. Last time at this location.
Atmosphere: 3
Food: 1
Service: 1
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