Wendy's

2330 Westbrooke Dr, Columbus
(614) 876-3674

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Recent Reviews

The Human associates on the 8:30pm shift have always been GREAT! Very detail oriented. Food is always hot and freshly made. THE Ai digital assistant in the drive thru SUCKS! We are in the future, it’s now. But the Ai assistant does not speed up the process/drive thru line. It cannot figure out “a number 1 with bacon”- you will get into a verbal altercation with the Ai assistant and probably catch a case as it keeps interrupting you not allowing you to finish your order....
What happened to guaranteed hot, crispy fries? And why was there shredded lettuce on our sandwiches? On top of my Spicy Chicken sandwich being not crispy or spicy at all. I bet Dave is rolling in his grave for the bad quality of food that comes out of the restaurants now a days.
Stopped in because we needed a quick dinner on the road and got served by David. He was friendly, had a good attitude, and worked the register well. In a world where I've gotten used to people putting in the minimum effort, it was nice to get to interact with someone that went beyond that to help the customer feel taken care of. Thanks, David.

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