Wendy's

4381 Refugee Rd, Columbus
(614) 861-4305

Recent Reviews

Riley Smith

Worst breakfast experience of my life. Extremely rude staff from the jump. We waited for 15 minutes to get the complete wrong order that was cold and clearly sitting out. Nothing was done to resolve this order and the staff remained unhelpful. I won't be coming back to this location and I hope the person working won't be either. Awful, awful service.

Atmosphere: 1

Food: 1

Service: 1

Ms. Jones

I ordered the chicken apple pecan salad. I asked for extra dressing which I got, but no blue cheese crumbles or pecans were in my salad. Did not see until I was already home. Disappointed, but good service.

Food: 3

Service: 5

CAEvans7227 Evans

Im so beyond mad! I ordered off the app for delivery and not only did I not get some of my order but when I call the store they don’t answer. This happens every single time!!! 8 months pregnant and can’t even get a whole order delivered.

Atmosphere: 1

Food: 1

Service: 1

Christina Archie

Download the app it has amazing offers

Latrece Foster

Cold food manager Conner was very rude to me, I have children can't keep packing them up I live 2mins away and my food was super cold fries overdone..please contact me at .. buns hard,bad experience.

Atmosphere: 1

Food: 1

Service: 1

Aspen Bauman

This is the saddest excuse for a Wendy’s restaurant I have ever been to. I waited over 15 minutes behind a single car to order a frosty which they said they do not have. They then told me it was cash only. I would honestly be ashamed to manage this restaurant and have it run this poorly and inefficiently.

Atmosphere: 1

Food: 1

Service: 1

Shay Johnson

The food was good. The customer service was good, too.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Wendy’S Classic Chocolate and Vanilla Frosty Desserts, Wendy's Hot & Crispy Fries

jeremy Campbell

No dine in 15 min wait 1 person

Atmosphere: 1

Food: 2

Service: 1

Annise Boyer

I was at this Wendy's on 2/6/24 at drive thru made my order purchased the little frosty card for the 2024 year and never received it and the guy taking my order said I couldn't get the little frosty until next I visit a Wendy's also .And didn't get a receipt with my order either this just isn't good business. I tried calling for days and no answer pick up and hang up on me.

Atmosphere: 2

Food: 4

Service: 1

Zodiac Love

Worst location ever. I have given them multiple chances to get it right. Every single time they drop the ball. I don’t even see how this location is still open. Worst customer service and worst attitudes among staff!!!

Atmosphere: 1

Food: 1

Service: 1

Donald Shaffer

Slow service and no indoor access

Teresa Russell

They need to get their attitude under control. Everytime I come here for the last month I’ve got nothin but attitude from their staff. They argue with customers about their food or talk about how you order too much food. It’s just sad. Plus they are very slow for some reason. They need to find new staff or something but it is not

Atmosphere: 1

Food: 1

Service: 1

Sweet Sidny

Love it but didn't see wendy there.

Atmosphere: 5

Food: 5

Service: 5

Devon Ross

Everytime I order from this location, it’s a horrible experience. 0/10. Do us all a favor and close your store so groveport can make/deliver my food.

Atmosphere: 1

Food: 1

Service: 1

willdabest

Pulled up at 8 just for the staff to ignore all the customers in line during open hours staff inside are visible but just inside doing

Atmosphere: 1

Food: 1

Service: 1

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