I was very disappointed with my recent visit to this Wendy’s. The burger I received was not fully cooked and the meat looked raw, which made me worry about food safety. The soda also tasted off, almost flat or like the syrup was wrong, so it was not enjoyable. Additionally, the drive-thru cashier was rude and dismissive, barely acknowledging my order and responding curtly when I mentioned the issues. I hope management will check their cooking procedures, drink machines, and train staff on customer service so this does not happen to other customers.
Atmosphere: 1
Food: 1
Service: 1
Aryk Wilson
Forgot 2 of my sandwiches. Had to drive 20 minutes back to get them. But it was my fault they were never put in the bag.
Atmosphere: 1
Food: 2
Service: 1
VB
The manager on duty Jessica was so sweet to us. We enjoyed our visit very much. We are from out of state, we appreciate the hospitality and the friendlness of the associates. Yes, we would definitely come back to this location if we end up doing another project here in Ohio. 😀
Atmosphere: 5
Food: 5
Service: 5
Kari Carr
Well I ordered a baconator and I got one little peace of hamburger on a bun with 2 peaces of Bacon mayo and ketchup lol like my jr bacon cheeseburger was bigger n even tasted better I asked the lady at the service window what the sandwich was and she stated she don't know with an attitude she didn't make it.... I wish I could post a picture of the sandwich I was charged over $6.00 for the sandwich I know it wasn't right and she wasn't trying to hear nothing
Atmosphere: 1
Food: 1
Service: 1
Nicholas Pham
Always wrong items or missing. I placed an order online when pickup they said not to show the order the manager yelled at me when I picked up at the drive-thru windows. This is the worst service. They are telling me to cancel the order but I can't cancel then no food was given.
Atmosphere: 1
Food: 1
Service: 1
Darnisha Allen
They changed the breakfast chicken patty. It's not good. But the service was great.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Spicy Chicken Sandwich
Dennis White
They have very fast and friendly service, went there for lunch and got my food in less than 2 minutes
Atmosphere: 4
Food: 4
Service: 5
Robert Reschar
Waited almost 20 minutes in the drive thru....there were only 2 people in front of me. Fries were cold. Customer service is awful.
Atmosphere: 1
Food: 1
Service: 1
Rashone
Host: kamiah is very patient and understanding. I love her energy as well.
Atmosphere: 4
Food: 4
Service: 4
Monica Johnson
Food was delicious and hot. My cashier was very friendly. I don't know her name, but she has locs. Very personable!
No bathrooms for the guest, when asked they say it’s not public. Staff uses profanity towards the guest. Very hostile environment.
Atmosphere: 1
Food: 1
Service: 1
Lee Cline
How does this place stay open with no public restroom. It's a place to sit and eat
Mardely Medina
This place claims they only do mobile or DoorDash order in the last hour and within few minutes of placing the order they say that they’re not taking orders anymore at 1120. They need to fire them if they don’t want to work. Managers have to be held responsible.
I was very disappointed with my recent visit to this Wendy’s. The burger I received was not fully cooked and the meat looked raw, which made me worry about food safety. The soda also tasted off, almost flat or like the syrup was wrong, so it was not enjoyable. Additionally, the drive-thru cashier was rude and dismissive, barely acknowledging my order and responding curtly when I mentioned the issues. I hope management will check their cooking procedures, drink machines, and train staff on customer service so this does not happen to other customers.
Atmosphere: 1
Food: 1
Service: 1
Forgot 2 of my sandwiches. Had to drive 20 minutes back to get them. But it was my fault they were never put in the bag.
Atmosphere: 1
Food: 2
Service: 1
The manager on duty Jessica was so sweet to us. We enjoyed our visit very much. We are from out of state, we appreciate the hospitality and the friendlness of the associates. Yes, we would definitely come back to this location if we end up doing another project here in Ohio. 😀
Atmosphere: 5
Food: 5
Service: 5
Well I ordered a baconator and I got one little peace of hamburger on a bun with 2 peaces of Bacon mayo and ketchup lol like my jr bacon cheeseburger was bigger n even tasted better I asked the lady at the service window what the sandwich was and she stated she don't know with an attitude she didn't make it.... I wish I could post a picture of the sandwich I was charged over $6.00 for the sandwich I know it wasn't right and she wasn't trying to hear nothing
Atmosphere: 1
Food: 1
Service: 1
Always wrong items or missing. I placed an order online when pickup they said not to show the order the manager yelled at me when I picked up at the drive-thru windows. This is the worst service. They are telling me to cancel the order but I can't cancel then no food was given.
Atmosphere: 1
Food: 1
Service: 1
They changed the breakfast chicken patty. It's not good. But the service was great.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Spicy Chicken Sandwich
They have very fast and friendly service, went there for lunch and got my food in less than 2 minutes
Atmosphere: 4
Food: 4
Service: 5
Waited almost 20 minutes in the drive thru....there were only 2 people in front of me. Fries were cold. Customer service is awful.
Atmosphere: 1
Food: 1
Service: 1
Host: kamiah is very patient and understanding. I love her energy as well.
Atmosphere: 4
Food: 4
Service: 4
Food was delicious and hot. My cashier was very friendly. I don't know her name, but she has locs. Very personable!
Food: 5
Service: 5
Restaurantji Recommends
Very Tasty and delicious.
Atmosphere: 5
Food: 5
Service: 5
No bathrooms for the guest, when asked they say it’s not public. Staff uses profanity towards the guest. Very hostile environment.
Atmosphere: 1
Food: 1
Service: 1
How does this place stay open with no public restroom. It's a place to sit and eat
This place claims they only do mobile or DoorDash order in the last hour and within few minutes of placing the order they say that they’re not taking orders anymore at 1120. They need to fire them if they don’t want to work. Managers have to be held responsible.
Atmosphere: 1
Food: 1
Service: 1
Mobile only
Atmosphere: 1
Service: 1
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