I went here tonight and the girl handing out food at the second window visibly had open wounds and cuts all over her hands. I don’t think it’s very hygienic and safe for her to be placing food in bags without gloves on especially with open wounds on her hands.
Frostic Reviews
Waited for almost 15 mins without any acknowledgment by the front end girl with the weird face piercings. Multitasking, was not something she was capable of. She ignored everyone else until she was done with current order. No I’ll be right with you, pickup name, nothing.
Gina Franklin
The food fresh & hot, the atmosphere was fine, their were families dining in, kid's were enjoying themselves, there was a group of teenagers a bit loud, but they were being teenagers having their regular guy chat, laughing, eating, then out the door they went, service took a bit of time because of the group of teenager's it was like 8 of them altogether, there was a manager that was working front counter & packing the orders for the group of teenager's, manager did say he be right with us which I appreciated that knowing how busy he was, & the manager did a great job on taking care of all the customers who were patiently waiting, inside wasn't to bad, just need a little tiding up where the ketchup pumps were, other then that, I can say this Wendy's is a very busy place & popular place.
Juellz Designz
I recently visited this Wendy’s location and was extremely disappointed by the lack of customer service. I walked in and was completely ignored by the staff, with not a single employee acknowledging my presence. After waiting for over five minutes without any interaction, I decided to leave. It’s unacceptable for a business, especially in the customer service industry, to disregard basic etiquette and professionalism. I hope this feedback is taken seriously so future customers don’t have to experience the same frustration
Greg Tavener
They're going back to how they were a couple of years ago. Awful customer service, can't get an order right to save their lives
Njofie Benard Fiemena
Cool fast and reliable
Atmosphere: 5
Food: 5
Service: 5
Joy Clark
I asked for regular Asiago chicken and got spicy chicken, i didn't have time to go back
Food: 1
Service: 1
Jerrimia Williams-Smith
Drive thru employees did not speak English. When trying to order they became very hostile. when asked to repeat what they have said because of their broken English. They became very aggressive and foul language in front of children. The manager of the facility was not much help. He also became aggressive instead of keeping calm and collected. He started using aggressive language, throwing my drink into my vehicle when asked for my money back, my money was thrown into my vehicle. The manager said “if you have a blank problem, you can blank contact the blank, corporate office“. This Wendy’s is located at 2126 Morse Rd., Columbus, OH 43229. If you have children with you, it is highly recommended not to go to this facility of Wendy’s. I reported this one to the Better Business Bureau. I am 100% sure that this Wendy’s does not comply with the high standards of Wendy’s headquarters emission statements.
Atmosphere: 1
Food: 1
Service: 1
Stacy Mayle
Person at the window very rude slammed the window door in my face messed up my order and had the audacity to have an attitude with me! Wow what bad customer service!
Atmosphere: 1
Service: 1
Chess Puppeteer
Ordered through Ubereats today. Burger was half frozen on the inside. Ordered a vanilla frosty and got some coffee drink instead. Store refuses to partial refund or do anything about it. Coworkers and I used to go here often. Won't be anymore unfortunately due to the poor management. Thankfully Ubereats was willing to provide the partial refund in the form of credits. If I had to guess, the piss poor employees that used to work at the Burger King down the road probably work at this Wendys now.
The food was fresh and hot. I was hoping to get some saucy nuggets.
Atmosphere: 5
Food: 5
Service: 4
Miguel Antonio Centanaro
Very good. We had to go through drive-thru but it was good.
Atmosphere: 4
Food: 4
Service: 4
Joe Duck
It's a fast food place, what do you expect?
Atmosphere: 5
Food: 5
Service: 4
Michael Braun
Just denied lobby service at 7:30 saying they close the lobby at 8 o’clock. That’s ridiculous! Don’t whine about your sales being low when you don’t want to serve customers.
I went here tonight and the girl handing out food at the second window visibly had open wounds and cuts all over her hands. I don’t think it’s very hygienic and safe for her to be placing food in bags without gloves on especially with open wounds on her hands.
Waited for almost 15 mins without any acknowledgment by the front end girl with the weird face piercings. Multitasking, was not something she was capable of. She ignored everyone else until she was done with current order. No I’ll be right with you, pickup name, nothing.
The food fresh & hot, the atmosphere was fine, their were families dining in, kid's were enjoying themselves, there was a group of teenagers a bit loud, but they were being teenagers having their regular guy chat, laughing, eating, then out the door they went, service took a bit of time because of the group of teenager's it was like 8 of them altogether, there was a manager that was working front counter & packing the orders for the group of teenager's, manager did say he be right with us which I appreciated that knowing how busy he was, & the manager did a great job on taking care of all the customers who were patiently waiting, inside wasn't to bad, just need a little tiding up where the ketchup pumps were, other then that, I can say this Wendy's is a very busy place & popular place.
I recently visited this Wendy’s location and was extremely disappointed by the lack of customer service. I walked in and was completely ignored by the staff, with not a single employee acknowledging my presence. After waiting for over five minutes without any interaction, I decided to leave. It’s unacceptable for a business, especially in the customer service industry, to disregard basic etiquette and professionalism. I hope this feedback is taken seriously so future customers don’t have to experience the same frustration
They're going back to how they were a couple of years ago. Awful customer service, can't get an order right to save their lives
Cool fast and reliable
Atmosphere: 5
Food: 5
Service: 5
I asked for regular Asiago chicken and got spicy chicken, i didn't have time to go back
Food: 1
Service: 1
Drive thru employees did not speak English. When trying to order they became very hostile. when asked to repeat what they have said because of their broken English. They became very aggressive and foul language in front of children. The manager of the facility was not much help. He also became aggressive instead of keeping calm and collected. He started using aggressive language, throwing my drink into my vehicle when asked for my money back, my money was thrown into my vehicle. The manager said “if you have a blank problem, you can blank contact the blank, corporate office“. This Wendy’s is located at 2126 Morse Rd., Columbus, OH 43229. If you have children with you, it is highly recommended not to go to this facility of Wendy’s. I reported this one to the Better Business Bureau. I am 100% sure that this Wendy’s does not comply with the high standards of Wendy’s headquarters emission statements.
Atmosphere: 1
Food: 1
Service: 1
Person at the window very rude slammed the window door in my face messed up my order and had the audacity to have an attitude with me! Wow what bad customer service!
Atmosphere: 1
Service: 1
Ordered through Ubereats today. Burger was half frozen on the inside. Ordered a vanilla frosty and got some coffee drink instead. Store refuses to partial refund or do anything about it. Coworkers and I used to go here often. Won't be anymore unfortunately due to the poor management. Thankfully Ubereats was willing to provide the partial refund in the form of credits. If I had to guess, the piss poor employees that used to work at the Burger King down the road probably work at this Wendys now.
Food: 1
Service: 1
Restaurantji Recommends
Smelled like and old towel and old mop water
Atmosphere: 1
Food: 1
Service: 1
The food was fresh and hot. I was hoping to get some saucy nuggets.
Atmosphere: 5
Food: 5
Service: 4
Very good. We had to go through drive-thru but it was good.
Atmosphere: 4
Food: 4
Service: 4
It's a fast food place, what do you expect?
Atmosphere: 5
Food: 5
Service: 4
Just denied lobby service at 7:30 saying they close the lobby at 8 o’clock. That’s ridiculous! Don’t whine about your sales being low when you don’t want to serve customers.
Service: 1
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