Wendy's
1100 Dublin Rd, Columbus
(614) 488-2963
Recent Reviews
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Using AI to take orders which is laborious and frustrating at best
Atmosphere: 5
Food: 5
Service: 3
Today l went to buy a combo meal of fries and it took way too long - 20 minutes to deliver the food plus, l think it's hotter outside, which is less than a degree celsius, than the hamburger l ate it was awful l wanted to talk to the manager, who was very rude. I asked for his name, it's Don hunnell
Atmosphere: 1
The food was terrible, the atmosphere awful, the staff were all over the place, the general manager was a complete jerk, everything was wrong at this restaurant, Don Hunell was a very bad person.
Atmosphere: 1
Food: 1
Service: 1
Drive thru was quick
Food: 3
Service: 4
Terrible place, and the manager is a very arrogant man who doesn't respect his employees. I overheard him yelling at one of them for eating a hamburger rudely. That guy shouldn't be a manager. I definitely won't be going back because of him.
Atmosphere: 1
Food: 1
Service: 1
Order is always correct and fast.
Atmosphere: 4
Food: 5
Service: 5
Supposed to be a burger....not soup. When soending 7$ on a single burger you could atleast not put so much sauce on it the bun is soaking wet. You just get worse and worse.
Needed 20 napkins just to wipe up all the sauce everywhere what the hell
Excellent customer service, they are always quick even during lunch hour!
Atmosphere: 5
Food: 5
Service: 5
Get rid of the AI drive-thru!!!!
Service: 1
Food is always bad and most of the time there’s a long wait even when nobody else is in the drive thru. I live very close and will go to other Wendy’s further away moving forward.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
It’s impressive how they consistently get the burger, fries, and nugs to be the same temperature as the frosty. But If you like hot/warm food, the gas station next door should have some. Do yourself a favor and go somewhere else. This location uses shredded lettuce. Unforgivable. Wendy is on her way out.
Atmosphere: 1
Food: 1
Service: 2
This Wendy's will get the order wrong about 75% of the time and it's super frustrating. The rest of the time, the food is cold or missing something.
Food: 2
Service: 2
I got my fries and chicken sandwich so hot it was perfect the place is very clean and it smells really good and all there food are fresh and it is amazing 🤩🤩
9pm spent almost 30 dollars and got hard dry fries, premium chicken sandwich with wilted brown lettuce, half a tomato and dry hard chicken. Only thing good was my frosty. Very disappointed. Guy at drive through was short spoken and not friendly.
Atmosphere: 2
Food: 1
Service: 2
Fresh food great customer service 👌
Atmosphere: 5
Food: 5
Service: 5
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