New building so they want you to use AI order taking- no thank you. Corporate bean counters have shrunk the drink sizes- not happy about that. But that breakfast sandwich is the best on the planet. Love them
Atmosphere: 5
Food: 5
Service: 5
Bradley Lynes
Hits and misses
The AI is garbage and the order system is crazy bad. BUT the staff and the food is insanely good. The breakfast egg sliders are absolutely incredible - I am addicted. The fries are always perfect. They are pretty fast too
Atmosphere: 5
Food: 5
Service: 5
Christopher Stanley
The best White castle in columbus!!
Atmosphere: 5
Food: 5
Service: 5
Taylor C
Sat in the drive thru for 20 mins
Blake Byrns (YoungSequoia)
Make one lane or the other AI, I hate AI. I went on the inside lane last time and this time went on the outside lane, both times I was greeted by an incompetent AI. All I wanted was a sack of 10. It took way too long and too much effort on my part just to get what I wanted
Food: 5
Service: 2
KELAIJA BERRY
I do not like this new White Castle and the new staff they put in it… Give me back the older women that used to be in there before the remodel.
Atmosphere: 1
Food: 1
Service: 1
Charlie Doomy
Had a full remodel looks good, the ai system to order from at drive thru is not the best have trouble with it every time I'm there.
Atmosphere: 3
Food: 3
Service: 3
Miguel Hernandez
10/11/2025 - I recently visited the newly remodeled White Castle, and the experience was okay. The new look is amazing. The service was a little different and perhaps because there were all new employees. I received my order prior to my drink (coffee). I think there was some issues with the coffee machine and the wait was longer than expected.
White Castle is fast food with friendly service. At this White Castle store, they are always friendly especially at the drive-thru. They have the hot drinks. It’s always hot and fresh! Their Belgium Waffle with sausage is a delicious breakfast sandwich. Parking always available.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: French Fries, Sandwich, Toast, Two Waffles with Syrup, Double Cheese Slider, Chicken Ring, Toast Sandwich, Waffle Slider, The Original Slider, Cheese Slider Sack
TheCharmingOne1999
Good for something quick to eat
Atmosphere: 4
Food: 3
Service: 4
Carl Martin
THE AUTOMATED SYSTEM IS A JOKE THE PEOPLE ARE SLOW I MEAN I CAN LOOK AT THE CAR THAT'S IN FRONT OF ME PULL OUT OF LINE AND HIT MCDONALD'S AND THE SAME CAR IS IN THE SAME POSITION ALSO I SAID HELP THEN TEAM MEMBER WAS WORSE THAN JULIA
Recommended dishes: French Fries, Double Cheese Slider
David Dailey
Food poisoned from the reopened, rebuilt fast food place... hadn't eaten anything else in 20 hours. Was doubled over within a 2 hours of eating here. . . Tasted good. Seemed fresh. Not sure which conditions were met to recieve poisoning. I think I was courteous. I was grateful and verbally so. Maybe there's an inexperienced cook or pre thawed goods during shipping in the fridge? My guess as good as yours. Hopefully it all clears up soon. I enjoy the stuff they make.
Atmosphere: 1
Food: 1
Service: 3
Beth
I've been 3 times now and it's been fantastic every time. Tonight, I got my food from Deares and that guy was all smiles and super pleasant. Best fast food experience in years.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Sandwich, Cheesecake, Chicken Ring, Waffle Slider, The Original Slider
Joe G
came in to visit the White Castle of tomorrow. Its just a regular ole fast food joint, but its clean, and updated. 1921 Burger combo was really good. Hit the spot on a long road trip
New building so they want you to use AI order taking- no thank you. Corporate bean counters have shrunk the drink sizes- not happy about that. But that breakfast sandwich is the best on the planet. Love them
Atmosphere: 5
Food: 5
Service: 5
Hits and misses
The AI is garbage and the order system is crazy bad. BUT the staff and the food is insanely good. The breakfast egg sliders are absolutely incredible - I am addicted. The fries are always perfect. They are pretty fast too
Atmosphere: 5
Food: 5
Service: 5
The best White castle in columbus!!
Atmosphere: 5
Food: 5
Service: 5
Sat in the drive thru for 20 mins
Make one lane or the other AI, I hate AI. I went on the inside lane last time and this time went on the outside lane, both times I was greeted by an incompetent AI. All I wanted was a sack of 10. It took way too long and too much effort on my part just to get what I wanted
Food: 5
Service: 2
I do not like this new White Castle and the new staff they put in it… Give me back the older women that used to be in there before the remodel.
Atmosphere: 1
Food: 1
Service: 1
Had a full remodel looks good, the ai system to order from at drive thru is not the best have trouble with it every time I'm there.
Atmosphere: 3
Food: 3
Service: 3
10/11/2025 - I recently visited the newly remodeled White Castle, and the experience was okay. The new look is amazing. The service was a little different and perhaps because there were all new employees. I received my order prior to my drink (coffee). I think there was some issues with the coffee machine and the wait was longer than expected.
White Castle is fast food with friendly service. At this White Castle store, they are always friendly especially at the drive-thru. They have the hot drinks. It’s always hot and fresh! Their Belgium Waffle with sausage is a delicious breakfast sandwich. Parking always available.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: French Fries, Sandwich, Toast, Two Waffles with Syrup, Double Cheese Slider, Chicken Ring, Toast Sandwich, Waffle Slider, The Original Slider, Cheese Slider Sack
Good for something quick to eat
Atmosphere: 4
Food: 3
Service: 4
THE AUTOMATED SYSTEM IS A JOKE THE PEOPLE ARE SLOW I MEAN I CAN LOOK AT THE CAR THAT'S IN FRONT OF ME PULL OUT OF LINE AND HIT MCDONALD'S AND THE SAME CAR IS IN THE SAME POSITION ALSO I SAID HELP THEN TEAM MEMBER WAS WORSE THAN JULIA
Atmosphere: 1
Food: 5
Service: 1
Restaurantji Recommends
Great 👍
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Double Cheese Slider
Food poisoned from the reopened, rebuilt fast food place... hadn't eaten anything else in 20 hours. Was doubled over within a 2 hours of eating here. . . Tasted good. Seemed fresh. Not sure which conditions were met to recieve poisoning. I think I was courteous. I was grateful and verbally so. Maybe there's an inexperienced cook or pre thawed goods during shipping in the fridge? My guess as good as yours. Hopefully it all clears up soon. I enjoy the stuff they make.
Atmosphere: 1
Food: 1
Service: 3
I've been 3 times now and it's been fantastic every time. Tonight, I got my food from Deares and that guy was all smiles and super pleasant. Best fast food experience in years.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Sandwich, Cheesecake, Chicken Ring, Waffle Slider, The Original Slider
came in to visit the White Castle of tomorrow. Its just a regular ole fast food joint, but its clean, and updated. 1921 Burger combo was really good. Hit the spot on a long road trip
Atmosphere: 5
Food: 5
Service: 5
Very nice
Atmosphere: 5
Food: 5
Service: 5
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