The sliders taste amazing, just wish their disposable packaging didn't create so much waste
Atmosphere: 3
Food: 5
Service: 3
Sam Iam
Just signed up for their app just to have my significant other get shitty service from them. I paid almost $26 for my order through the app for them to say on their end it wasn't paid for and that we needed to pay for the order or show through my bank that it was paid for. If they're smart, they would know that banks wont let you screenshot anything for safety reasons and they would refresh their system admitting their system is wrong. Instead, they'd rather involve the cops to try and trespass someone for their own stupidity. All 3 employees working today got very rude with my significant other around 1:55PM-2PM on 2/25/25. I had to then screenshot my order history to prove the order was paid for. I called corporate office on them and said they need to reconsider who's running that store or shut Kenny Rd location down. Waiting to hear back from the district manager so that they know who they have running that place knowing they crumple receipts in front of the customer to hide information. I will NEVER order from that location and have to deal with that the 1st time signing up for the app and getting that kind of service because they don't know how to service customers or be a manager. DO BETTER!
Atmosphere: 1
Food: 2
Service: 1
Darla P
My 1st visit to a WC. Bathrooms were atrocious/filthy but rest of restaurant area was clean. No music in lobby/dining made it feel stale/dead inside. Staff were fast, friendly & helpful ( above & beyond). Food I gave 2 stars simply because it was exactly as I expected... gross fast food. Nothing tasted bad ( buns were soggy but I knew to expect this) just, basic. So maybe 2 stars isn't fair but for me, it's not something I'd do 2x ( I'll pick mcd, Hardee's or burger King if I'm looking for my next bought of indigestion). Again, staff, great job interacting with customers.
Atmosphere: 3
Food: 2
Service: 5
Justin Hays
Stop with the AI ordering.
Atmosphere: 1
Food: 2
Service: 1
Sarah MacDonell
Crave case hot and fresh. Only problem we ordered all with jalapeños and about 4 had no jalapeños
Atmosphere: 3
Food: 4
Service: 4
Jennelyn Pañoso
We recently went to White Castle, and while the service was friendly and attentive, be prepared for a bit of a wait if you're going through the drive-thru. The food does take a while to come out, but it’s worth it! Everything was hot, fresh, and full of flavor. Overall, great quality food with good service, just don’t expect it to be super fast.
Atmosphere: 3
Food: 4
Service: 4
_Take_a_Hike13
So...I might be done with fast food. Or lower chain fast food. Got a smaller crave case and pulled two long pieces of hair from 2 different burgers. Let's just say it ruined my appetite for the night and I went back to get my money. No hair nets were being worn or gloves around food ?. Definitely won't be back to this location unfortunately.
The place is easy to find. It is clean outside and inside. We got 10 sliders and a small fries. The price is reasonable, compared to other fast food (September 2024).
The sliders were good. I like the opinions were cooked and added to the sliders. The fries were freshly cooked.
The sliders taste amazing, just wish their disposable packaging didn't create so much waste
Atmosphere: 3
Food: 5
Service: 3
Just signed up for their app just to have my significant other get shitty service from them. I paid almost $26 for my order through the app for them to say on their end it wasn't paid for and that we needed to pay for the order or show through my bank that it was paid for. If they're smart, they would know that banks wont let you screenshot anything for safety reasons and they would refresh their system admitting their system is wrong. Instead, they'd rather involve the cops to try and trespass someone for their own stupidity. All 3 employees working today got very rude with my significant other around 1:55PM-2PM on 2/25/25. I had to then screenshot my order history to prove the order was paid for. I called corporate office on them and said they need to reconsider who's running that store or shut Kenny Rd location down. Waiting to hear back from the district manager so that they know who they have running that place knowing they crumple receipts in front of the customer to hide information. I will NEVER order from that location and have to deal with that the 1st time signing up for the app and getting that kind of service because they don't know how to service customers or be a manager. DO BETTER!
Atmosphere: 1
Food: 2
Service: 1
My 1st visit to a WC. Bathrooms were atrocious/filthy but rest of restaurant area was clean. No music in lobby/dining made it feel stale/dead inside. Staff were fast, friendly & helpful ( above & beyond). Food I gave 2 stars simply because it was exactly as I expected... gross fast food. Nothing tasted bad ( buns were soggy but I knew to expect this) just, basic. So maybe 2 stars isn't fair but for me, it's not something I'd do 2x ( I'll pick mcd, Hardee's or burger King if I'm looking for my next bought of indigestion). Again, staff, great job interacting with customers.
Atmosphere: 3
Food: 2
Service: 5
Stop with the AI ordering.
Atmosphere: 1
Food: 2
Service: 1
Crave case hot and fresh. Only problem we ordered all with jalapeños and about 4 had no jalapeños
Atmosphere: 3
Food: 4
Service: 4
We recently went to White Castle, and while the service was friendly and attentive, be prepared for a bit of a wait if you're going through the drive-thru. The food does take a while to come out, but it’s worth it! Everything was hot, fresh, and full of flavor. Overall, great quality food with good service, just don’t expect it to be super fast.
Atmosphere: 3
Food: 4
Service: 4
So...I might be done with fast food. Or lower chain fast food. Got a smaller crave case and pulled two long pieces of hair from 2 different burgers. Let's just say it ruined my appetite for the night and I went back to get my money. No hair nets were being worn or gloves around food ?. Definitely won't be back to this location unfortunately.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Crave Case, Sliders and Fries
It's really hard to beat good old whites
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Chips, Crave Case, Chicken Rings
I love coming to this White Castle location because the people are professional and the food comes fast and fresh!
Atmosphere: 5
Food: 5
Service: 5
It's white Castle. You know what you are getting and it's good
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Simply the best!
Atmosphere: 5
Food: 5
Service: 5
The place is easy to find. It is clean outside and inside. We got 10 sliders and a small fries. The price is reasonable, compared to other fast food (September 2024).
The sliders were good. I like the opinions were cooked and added to the sliders. The fries were freshly cooked.
The service was good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sliders and Fries
Always a go to!
Atmosphere: 1
Food: 4
Service: 1
Sliders are great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sliders and Fries
Great food and a very nice window person.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sliders and Fries
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