I went in to pick up my mobile order and stood there for 15 minutes without being greeted. One of the workers asked another who I was here to pickup for and the man said “I asked her 3 times and she never said anything” but he never asked me once.
Jessica Neace
Was very unpleased with this store. I ordered my food at 7:23pm delivered at 8:09pm missing half my order. I ordered 2 20piece meals and LG voodoo fry and a LG fry, Called the store really was only offered to have what was missing replaced. I was cool with that until I got there at 8:20ish and had to wait another 15-20 minutes to be greeted. At this time I had enough talk with the fella at counter and told him he could have the other food that I wanted a refund. So we will see in 5-7 business days if I get one or if I have to dispute the charges. Way too short staffed to even think the 3 employees could handle a Friday night dinner rush.
Nick Sheikh
You need to hire more workers you need to re work your entire store. No wait time will be correct.
Verna Camp
Good service
Lucgut Gutierrez
Wings were overcooked and dry! Fries were old & cold! Never again! What a waste of my money!
Colton Pelphrey
First off wingstop do better. The staff is horrible the service was even worse. Tell me why i waited over 30 minutes to get 6 wings? This is pathetic there is no sympathy coming from anyone here. $12 to wait 30 minutes is insane. I was told “it will be out shortly.” Then waited another 10 minutes. The food wasn’t cooked right and came out cold and there are no trash cans anywhere in the guest area.
Dana Qa
Takes them whole hour to make one single meal Very disappointing
Matthew Harmon
Would love to say we tried the food, but whenever you got a chance to order completely ignored by the staff
Some Boi
Placed an online order at 8:07 pm for a pick up at 9:15 pm that same day. I get there and I say I’m there for my order which they didn’t even start until I got there and I had to wait until 9:30 pm for my food.
What’s even the point of placing an order ahead of time?? Especially because they gave food to a guy that ordered his food in front of me 8 minutes before I got my food.
Again they had over an hour to get my food prepared and didn’t even start it until I came in and said I was there for my order.
Not only that but when I asked for my order he just went silent and made the order. Didn’t apologize or even acknowledge the situation.
0/5 stars
(Also fries are hard, wings are soggy, wrong flavors, horrible experience)
Atmosphere: 1
Food: 1
Service: 1
Ramatu Suad
Wait time is extremely ridiculous for a fast food. Twice I stayed for over 30 min past the pick up time. First time I gave them the benefit of the doubt. Returned for a second time and just decided to leave without my food because of how long it took. It’s ridiculous. And the workers get mad at you the customer because godforbid you ask them when your order will be ready because you’re waiting forever.
Parking: When you have to Wingstop asked to speak with Doyle black
Recommended dishes: Chicken Wings
ella
DOYLE IS SO SWEET AND
Atmosphere: 5
Food: 5
Service: 5
Brittany Crossan (Minxy)
I get being short staffed, but when i called and asked they said it wasn’t ready for my dasher to pickup. I was nice and said ok I understand and mid sentence I was hung up on. Thats so rude.
Atmosphere: 1
Food: 5
Service: 1
Raygan Barrett
I pre-ordered online to pick up at 7 p.m. - waited until 8:15 p.m. was told multiple times by employees that they were working on my order, then told they couldn’t find it. I asked for a refund, they wrote my phone #, order info etc down said I’d be refunded in 2 days. I’ve never been refunded. Stopped in the store at 10:30 a.m. (a week later) and was told they were “too busy” to talk to me. Never received food or refund. Will never return. Staff is rude and not accommodating.
Atmosphere: 1
Food: 1
Service: 1
Billy Sang
This wingstop is so amazing! First, you have a nice cleaned restaurant with sweet customer service. Then you have the most delicious wings and tenders you’ve ever had in your life! Special thanks to Doyle, and the rest of the staff for being so generous and preparing this food with love.
I went in to pick up my mobile order and stood there for 15 minutes without being greeted. One of the workers asked another who I was here to pickup for and the man said “I asked her 3 times and she never said anything” but he never asked me once.
Was very unpleased with this store. I ordered my food at 7:23pm delivered at 8:09pm missing half my order. I ordered 2 20piece meals and LG voodoo fry and a LG fry, Called the store really was only offered to have what was missing replaced. I was cool with that until I got there at 8:20ish and had to wait another 15-20 minutes to be greeted. At this time I had enough talk with the fella at counter and told him he could have the other food that I wanted a refund. So we will see in 5-7 business days if I get one or if I have to dispute the charges. Way too short staffed to even think the 3 employees could handle a Friday night dinner rush.
You need to hire more workers you need to re work your entire store. No wait time will be correct.
Good service
Wings were overcooked and dry! Fries were old & cold! Never again! What a waste of my money!
First off wingstop do better. The staff is horrible the service was even worse. Tell me why i waited over 30 minutes to get 6 wings? This is pathetic there is no sympathy coming from anyone here. $12 to wait 30 minutes is insane. I was told “it will be out shortly.” Then waited another 10 minutes. The food wasn’t cooked right and came out cold and there are no trash cans anywhere in the guest area.
Takes them whole hour to make one single meal
Very disappointing
Would love to say we tried the food, but whenever you got a chance to order completely ignored by the staff
Placed an online order at 8:07 pm for a pick up at 9:15 pm that same day. I get there and I say I’m there for my order which they didn’t even start until I got there and I had to wait until 9:30 pm for my food.
What’s even the point of placing an order ahead of time?? Especially because they gave food to a guy that ordered his food in front of me 8 minutes before I got my food.
Again they had over an hour to get my food prepared and didn’t even start it until I came in and said I was there for my order.
Not only that but when I asked for my order he just went silent and made the order. Didn’t apologize or even acknowledge the situation.
0/5 stars
(Also fries are hard, wings are soggy, wrong flavors, horrible experience)
Atmosphere: 1
Food: 1
Service: 1
Wait time is extremely ridiculous for a fast food. Twice I stayed for over 30 min past the pick up time. First time I gave them the benefit of the doubt. Returned for a second time and just decided to leave without my food because of how long it took. It’s ridiculous. And the workers get mad at you the customer because godforbid you ask them when your order will be ready because you’re waiting forever.
Atmosphere: 1
Service: 1
Restaurantji Recommends
Food is very good 👍
Parking: When you have to Wingstop asked to speak with Doyle black
Recommended dishes: Chicken Wings
DOYLE IS SO SWEET AND
Atmosphere: 5
Food: 5
Service: 5
I get being short staffed, but when i called and asked they said it wasn’t ready for my dasher to pickup. I was nice and said ok I understand and mid sentence I was hung up on. Thats so rude.
Atmosphere: 1
Food: 5
Service: 1
I pre-ordered online to pick up at 7 p.m. - waited until 8:15 p.m. was told multiple times by employees that they were working on my order, then told they couldn’t find it. I asked for a refund, they wrote my phone #, order info etc down said I’d be refunded in 2 days. I’ve never been refunded. Stopped in the store at 10:30 a.m. (a week later) and was told they were “too busy” to talk to me. Never received food or refund. Will never return. Staff is rude and not accommodating.
Atmosphere: 1
Food: 1
Service: 1
This wingstop is so amazing! First, you have a nice cleaned restaurant with sweet customer service. Then you have the most delicious wings and tenders you’ve ever had in your life! Special thanks to Doyle, and the rest of the staff for being so generous and preparing this food with love.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings
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