Dairy Queen Grill & Chill
65 Montrose W Ave, Copley
(330) 665-1257
Recent Reviews
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A big 10" round birthday cake everyone enjoyed it!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ice Cream Cake
I just love the burgers here . Ice cream is always a plus
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 2 Chicken Strip Meals Onion Rings, Cheeseburger
Good food. Good deals in the app
Atmosphere: 4
Food: 4
Service: 4
Very pleasant staff,brought our order right to our table
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Royal Blizzard, Original Cheeseburger
They forgot our drink and not very friendly.
Atmosphere: 4
Food: 5
Service: 4
I love this Dairy Queen because they always make sure everything is fresh. The service is A++ thank you for giving such great service that I can trust. You’re so awesome ? Sorry, I ate the chicken strip basket before I did the review. Pics next time
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Strip Basket
Got the rainbow shake. Definitely do not get it tastes like a birthday cake went sour.
I always like the food, that isn't an issue. But when a burger, orings, fries, curds and a four piece chicken basket is almost $30, I think we have a problem.
Also, couldn't hear the order taker over the worker who decided to wheel a cart past my car just as I was ordering.
Food: 4
Service: 3
Clean and very nice looking location just not friendly staff or welcoming atmosphere. Our presence felt like it was an inconvenience in itself. Just wanted a birthday treat. Won’t be returning to this location.
Atmosphere: 1
Food: 5
Service: 1
Just like
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
worst service of my life.... which included the time at Perkins they never came back after dropping odd drinks. drive through employees took my order, everything is fine, pay... fine... 5 minutes later they tell me to pull around and park by the electric sign. They will bring my food right out. 10 minutes later I go inside where there are 6 employees chatting, they recognize me but do nothing. another customer cuts me off because she got the wrong food... at least she got food. get help.... they say it's being made now. I can't wait longer... so they refund me. woman apologizes. as I am leaving an off duty employee (I know because he went behind the counter into the kitchen to get a funko pop) yells "you better apologize so and so" then laughs really loudly. now I'm hungry, late and frustrated. what an experience
The one lady cussed me of steeling
Atmosphere: 1
Food: 1
Service: 1
Its DQ, we had a blizzard. How can that go bad... lol The beautiful lady at the drive-thru window was very nice though.
Food: 4
Service: 5
Ordered food for pickup. I went inside and they pulled our hot food out of the freezer. I let them know and they threw the cold food in a microwave. Spending money that's hard earned to randomly eat out at a place where people get paid to be smart or at least a little brains and you end up getting service like this. Disappointing in humans and companies ran by kids.
Atmosphere: 1
Food: 1
Service: 1
I ordered a small burger combo and when I opened the bag I was disappointed in how few fries I got, even for a small. I brought it to their attention and the manager apologized and gave me a new, fresh large fry and a free blizzard. That is how customer service should always work. Good job!
Atmosphere: 5
Food: 4
Service: 5
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