I have been going here the past few months more frequently and I get the strawberry chocolate dipped cheesecake blizzard and everytime I order it I never have cheesecake bites in it? I’ve called before and they’ve said “Well if you bring it back we can put some in there”, so i bit my tongue and ordered it again today but this time I paid for EXTRA cheesecake bites. There was not a single piece of cheesecake bite in my large blizzard. I am done ordering here, if you don’t want to make the blizzards the way they’re advertised , then don’t offer them. It’s a very simple blizzard and it was not busy at all.
Chad Clark
I ordered a blizzard, but the ice cream had already turned to liquid.
Haley Nicole
Love this place! Always great service and very clean.
Darra McLouth
I felt ignored because they were having register issues. They took one of the persons order we were traveling with and don't take mine. Disappeared to back. Brought my traveling companions food out and then left counter area again. Finally another employee took my order and then disappeared again. Finally brought my order out but forgot my drink. Then another employee came up front and apologized for the long wait but said it with a snotty type tone, definitely not sincere. The food was good, and I can understand problems ariseing beyond your control. But customer service should still be present. A kindly sorry please bear with us as we try and fix the registers, will take your order in a minute. Would have been a nice way to start. I never once complained or said anything except after and to my Traveling companions that I didn't feel her apology sounded very sincere
Grace Bontrager
This location doesn’t have much in the way of food. But the ice cream is always great!
donna conner
Everything i ordered was delicious.
Steven Barnhart
The most low effort cake for $30. They don’t even try anymore.
Krystal Kat
The turtle pecan cluster blizzard has been my go to for years. It's delicious.
Atmosphere: 5
Food: 5
Service: 5
Jim Shamrock
Great place, great service
Atmosphere: 5
Food: 5
Service: 5
Jackie Crouser
We visit this Dairy Queen regularly and order Blizzards and Buster bars. The last few packs of buster bars were noticeably smaller but this last time they were ridiculously small. You could eat the whole thing in three bites. What an insult to your customers. Like we are so stupid we wouldn’t notice. EDIT IN RESPONSE TO OWNER REPLY. ADDED PICTURES. Even the picture on the box is bigger. 🤔. Per Dairy queen website and the box it’s supposed to weigh 148g. Upon weighing it was 3.6oz which equals 102g. So not inaccurate AT ALL!
The ice cream cakes are great prices and they go outta they way ta make you happy ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ice Cream Cake, Chili Cheese Dog Combo, Banana Split, Chocolate Chip Cookie Dough Blizzard Treat, Pretzel Sticks with Zesty Queso
Kyle Jones
Right off the bat this experience started off rough. The person working the register was either new or not trained, and had to have help making a custom blizzard (3 ingredients). While I was trying to place the order, another customer came in to complain about their drink that tasted like water. A replacement or remake were both rudely declined to the customer from the condescending young manager. I had a coupon that I tried to present, and even questioned the price but they stated it was because of the "add ons". After checking the receipt they did not actually apply it. Due to the amount of people and the interactions I witnessed I did not try to push this after the fact. The blizzard (again just 3 ingredients) was not in fact made correctly, and the "extras" should have simply been substitutions. Absolutely the worst experience I've encountered at a place of business in quite some time. Will likely not be returning to this location and will travel a bit further to not deal with the staff at this location again.
Atmosphere: 1
Food: 1
Service: 1
Kenny Siebenaller
Blizzards are always my favorite, but every time I get one from here, there is never any filling in the bottom, just plain ice cream. I even pay for extra and it never actually happens ?
Atmosphere: 3
Food: 2
Service: 3
sophia g. loren
The ice cream wasn't as tasty as the DQ is in Austintown , This ice cream was too soft. Young kids running this place,
I have been going here the past few months more frequently and I get the strawberry chocolate dipped cheesecake blizzard and everytime I order it I never have cheesecake bites in it? I’ve called before and they’ve said “Well if you bring it back we can put some in there”, so i bit my tongue and ordered it again today but this time I paid for EXTRA cheesecake bites. There was not a single piece of cheesecake bite in my large blizzard. I am done ordering here, if you don’t want to make the blizzards the way they’re advertised , then don’t offer them. It’s a very simple blizzard and it was not busy at all.
I ordered a blizzard, but the ice cream had already turned to liquid.
Love this place! Always great service and very clean.
I felt ignored because they were having register issues. They took one of the persons order we were traveling with and don't take mine. Disappeared to back. Brought my traveling companions food out and then left counter area again. Finally another employee took my order and then disappeared again. Finally brought my order out but forgot my drink. Then another employee came up front and apologized for the long wait but said it with a snotty type tone, definitely not sincere. The food was good, and I can understand problems ariseing beyond your control. But customer service should still be present. A kindly sorry please bear with us as we try and fix the registers, will take your order in a minute. Would have been a nice way to start. I never once complained or said anything except after and to my Traveling companions that I didn't feel her apology sounded very sincere
This location doesn’t have much in the way of food. But the ice cream is always great!
Everything i ordered was delicious.
The most low effort cake for $30. They don’t even try anymore.
The turtle pecan cluster blizzard has been my go to for years. It's delicious.
Atmosphere: 5
Food: 5
Service: 5
Great place, great service
Atmosphere: 5
Food: 5
Service: 5
We visit this Dairy Queen regularly and order Blizzards and Buster bars. The last few packs of buster bars were noticeably smaller but this last time they were ridiculously small. You could eat the whole thing in three bites. What an insult to your customers. Like we are so stupid we wouldn’t notice. EDIT IN RESPONSE TO OWNER REPLY. ADDED PICTURES. Even the picture on the box is bigger. 🤔. Per Dairy queen website and the box it’s supposed to weigh 148g. Upon weighing it was 3.6oz which equals 102g. So not inaccurate AT ALL!
Restaurantji Recommends
Great service!! Fantastic blizzards
Atmosphere: 5
Food: 5
Service: 5
The ice cream cakes are great prices and they go outta they way ta make you happy ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ice Cream Cake, Chili Cheese Dog Combo, Banana Split, Chocolate Chip Cookie Dough Blizzard Treat, Pretzel Sticks with Zesty Queso
Right off the bat this experience started off rough. The person working the register was either new or not trained, and had to have help making a custom blizzard (3 ingredients). While I was trying to place the order, another customer came in to complain about their drink that tasted like water. A replacement or remake were both rudely declined to the customer from the condescending young manager. I had a coupon that I tried to present, and even questioned the price but they stated it was because of the "add ons". After checking the receipt they did not actually apply it. Due to the amount of people and the interactions I witnessed I did not try to push this after the fact. The blizzard (again just 3 ingredients) was not in fact made correctly, and the "extras" should have simply been substitutions. Absolutely the worst experience I've encountered at a place of business in quite some time. Will likely not be returning to this location and will travel a bit further to not deal with the staff at this location again.
Atmosphere: 1
Food: 1
Service: 1
Blizzards are always my favorite, but every time I get one from here, there is never any filling in the bottom, just plain ice cream. I even pay for extra and it never actually happens ?
Atmosphere: 3
Food: 2
Service: 3
The ice cream wasn't as tasty as the DQ is in Austintown , This ice cream was too soft. Young kids running this place,
Loading...