The baked goods were very fresh and delicious. My drink was very good.
Atmosphere: 5
Food: 5
Service: 5
Kat R
Every time I’ve come here my drinks or order is wrong. But by time I get home and try it I don’t feel like coming back to get it fixed. 3 times now. Not coming back
Atmosphere: 2
Food: 1
Service: 2
Amanda Crouse
Prices went up quality went down cups so flemsy u can’t hold onto them and the frozen drinks are runny like ice coffee been going here for years quality needs to improve
Alaina Seiler
Disappointed to say the least. I’ve been coming here since this place first opened — I even worked here back then. I’ve always loved the menu and the drinks, and I’ve come back many times over the years because the quality and service were consistently great.
Unfortunately, today’s visit really missed the mark. My drink didn’t taste like it normally does — it tasted diluted, like it didn’t have enough ice. I went back and forth in my head but finally decided to ask if they could remake it. The employee I spoke to didn’t seem too happy but agreed. I apologized and explained my concern politely.
When I got the remake, the person who handed it out (who looked like the shift manager) barely made eye contact, told me to have a good day, and slammed the window shut. The new drink still had barely any ice, exactly the opposite of what I’d asked for.
I’ve never felt unwelcome or like a bother at this business before. I understand everyone has off days, but today I felt like my concern wasn’t taken seriously — and that really disappointed me because I know the standard this place usually sets.
I plan to come back and speak to another manager in person. I really hope this was just an off day and not a sign of a bigger issue with the store’s culture or training. I’m only leaving this review because I genuinely care about this place and I want the owners or upper management to be aware of any environment that could damage the great reputation they’ve built.
I really do love this place — I just hope this was an isolated incident and things improve.
Atmosphere: 2
Food: 2
Service: 4
kevin rochester
went to whits frozen custard and it's in the same building
Atmosphere: 4
Food: 4
Service: 4
Shiloh King
Phenomenal place! Workers are kind and it’s super clean. Pricing is amazing. Coffee is delicious!!
Atmosphere: 5
Food: 5
Service: 5
Ciera Isabela
Drive-thru lady had an attitude
Atmosphere: 3
Food: 4
Service: 3
Angie Miller
I ordered a frozen mocha… and added peanut butter. It was really good and close to what I order at a local coffee shop where I am from. I also ordered the grilled cheese and it was so good.
They have “The BEST Matcha” here-hot and cold! The ladies are so sweet. They do all they can to make your caffeine wishes come true. And the prices can’t be beat.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwiches Served
Kvlt Doom
Best long johns I have had country wide!!!! A 100% must stop for doughnut enthusiasts and is a must stop when we are in the area.
Atmosphere: 5
Food: 5
Service: 5
Melody Durnay
Best coffee in Ohio! We visited today and the Caramel white chocolate mocha was wonderful. Wish we didn't have to drive so far or I would have bought some custards too.
Atmosphere: 5
Food: 5
Service: 5
Elijah Cline
Quick and always friendly service great coffee!
Atmosphere: 3
Food: 4
Service: 5
Val Lanham
I love the options here but there's just way too many of them. I get confused when trying to place an order because of that and then if people are waiting behind me anxiety takes over and I can't order it all.
The friendliest staff and BEST coffee in town.
Atmosphere: 5
Food: 5
Service: 5
Great prices and food is made fresh!
Atmosphere: 5
Food: 5
Service: 5
The baked goods were very fresh and delicious. My drink was very good.
Atmosphere: 5
Food: 5
Service: 5
Every time I’ve come here my drinks or order is wrong. But by time I get home and try it I don’t feel like coming back to get it fixed. 3 times now. Not coming back
Atmosphere: 2
Food: 1
Service: 2
Prices went up quality went down cups so flemsy u can’t hold onto them and the frozen drinks are runny like ice coffee been going here for years quality needs to improve
Disappointed to say the least. I’ve been coming here since this place first opened — I even worked here back then. I’ve always loved the menu and the drinks, and I’ve come back many times over the years because the quality and service were consistently great.
Unfortunately, today’s visit really missed the mark. My drink didn’t taste like it normally does — it tasted diluted, like it didn’t have enough ice. I went back and forth in my head but finally decided to ask if they could remake it. The employee I spoke to didn’t seem too happy but agreed. I apologized and explained my concern politely.
When I got the remake, the person who handed it out (who looked like the shift manager) barely made eye contact, told me to have a good day, and slammed the window shut. The new drink still had barely any ice, exactly the opposite of what I’d asked for.
I’ve never felt unwelcome or like a bother at this business before. I understand everyone has off days, but today I felt like my concern wasn’t taken seriously — and that really disappointed me because I know the standard this place usually sets.
I plan to come back and speak to another manager in person. I really hope this was just an off day and not a sign of a bigger issue with the store’s culture or training. I’m only leaving this review because I genuinely care about this place and I want the owners or upper management to be aware of any environment that could damage the great reputation they’ve built.
I really do love this place — I just hope this was an isolated incident and things improve.
Atmosphere: 2
Food: 2
Service: 4
went to whits frozen custard and it's in the same building
Atmosphere: 4
Food: 4
Service: 4
Phenomenal place! Workers are kind and it’s super clean. Pricing is amazing. Coffee is delicious!!
Atmosphere: 5
Food: 5
Service: 5
Drive-thru lady had an attitude
Atmosphere: 3
Food: 4
Service: 3
I ordered a frozen mocha… and added peanut butter. It was really good and close to what I order at a local coffee shop where I am from. I also ordered the grilled cheese and it was so good.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
They have “The BEST Matcha” here-hot and cold! The ladies are so sweet. They do all they can to make your caffeine wishes come true. And the prices can’t be beat.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwiches Served
Best long johns I have had country wide!!!! A 100% must stop for doughnut enthusiasts and is a must stop when we are in the area.
Atmosphere: 5
Food: 5
Service: 5
Best coffee in Ohio! We visited today and the Caramel white chocolate mocha was wonderful. Wish we didn't have to drive so far or I would have bought some custards too.
Atmosphere: 5
Food: 5
Service: 5
Quick and always friendly service great coffee!
Atmosphere: 3
Food: 4
Service: 5
I love the options here but there's just way too many of them. I get confused when trying to place an order because of that and then if people are waiting behind me anxiety takes over and I can't order it all.
Atmosphere: 5
Food: 3
Service: 5
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