Arby's
1145 Main St, Cuyahoga Falls
(330) 920-0936
Recent Reviews
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Definitely hit the spot! Fries were a little cold but the roast beef sandwich was delicious like always!!!
Atmosphere: 4
Food: 5
Service: 4
I come here from time to time while driving through route 8 and this is a good Arby's. Food is good and the atmosphere is great here. Workers are nice as well
Atmosphere: 5
Food: 5
Service: 5
Not only did they tell me it would cost extra to put the sauce on the side instead of on my sandwich, but when I just asked for light red ranch for my beef and cheddar, they gave me no ranch or cheese.
The time before this when I went there, the beef was sliced really thick and wasn’t juicy at all.
I wanted to give this location another chance, but next time I’ll drive all the way to Graham Road. Aka the good Arby’s in Falls!
Atmosphere: 2
Food: 2
Service: 2
We ordered two crispy burgers and they gave us three and then they acted like it’s nothing that they didn’t even say sorry and they gave us mac & cheese. We didn’t even order mac & cheese and they also gave us four Coca-Cola’s.
Philly cheese steak was completely inedible. It was soaked in so much mayonnaise (they were out of garlic sauce) that the bread was soggy and falling apart.
Went there on 8/8/2025 was there at approximately 415pm. The person working the window was rude AGAIN to me and apparently to the person in front of us as well because they made her refund them. She gave the person in front of us our order then tried to pass it off to us after the previous customer went thru the bag before hand. When I called her out on it she copped an even worse attitude so I asked for my money back. I had to ask her 3 times to give me my money back while enduring her attitude while doing so and she hadn't even put it in the register yet. Then when I was pulling away she shouted what sounded like obscenities at us. All this because she messed up atleast 2 orders in a row. This person should not be working with customers because she lost you money on atleast 2 orders today because if her attitude. I will not be returning nor will anyone I know be coming to this location until this issue is rectified. If I pull up to the speaker and hear her or see her in the window I will leave and report her again. Absolutely horrible to have to deal with this as a paying customer.
Atmosphere: 1
Service: 1
Place sucks... management is a joke... professionalism not part of the make up of this arby's... will not ever return... taking me and my family money else... totally not deserving of a penny... hope the health department or the economy shuts it down soon..
Atmosphere: 1
Food: 2
Service: 1
Lady that is always working the drive thru is so rude. And has apparently been working there for awhile according to other reviews. She just shoves the food at you and slams the window and when you sit there to ask for sauce she opens the window and goes “Can I HELP you?” Like you’re ruining her life.
Atmosphere: 1
Food: 4
Service: 1
I would give 0 stars if i could. Spent fifteen minutes at the speaker, half an hour in the drive thru, they ran the card 15 times, then i received the world's worst chicken tenders and half of my meal was missing.
Atmosphere: 1
Food: 1
Service: 1
Best in class fast food.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Stop giving people old fries!
Food: 1
Service: 2
Waiting almost 10 minutes for my order to be taken inside the restaurant. There was so much red ranch on the sandwich that the bun was sorry and got the red ranch everywhere!! Half the nuggets were harder than a rock!! Won't be going back there!!
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Roast Beef, Roast Beef Sandwich
NASTY EMPLOYEE! Pulled in to grab a meal and observed a white female employee outside smoking. She went inside as I exited my car. As I entered, I saw her putting her personal belongings behind the counter and she asked to take my order. I asked if she wanted to wash her hands first since she was outside smoking. She responded that she's not making my food. I reminded her that she was just outside smoking. She again refused to wash her hands and said she won't touch my food. As I turned to leave, as she would be handling my fries and drink cup, she began laughing. I will NEVER step foot in that store again because I don't want DIRTY tobacco or nicotine fingers anywhere near my food. Customer Service at its worst!!
Atmosphere: 1
Service: 1
Fries are old and tiny pieces. Ruben sandwich was just bread not grilled. Won't buy food from this location again.
Fries are old and tiny pieces. Ruben sandwich was just bread not grilled. Won't buy food from this location again.
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