Very low effort production by the staff tonight, the nice lady with the double braids basically rolled my burrito into a crumpled softball. Station cleanliness is also lacking which incites a huge yikes
R M
Second time i came here. I got a chicken bowl and the rice was not done. It feels like im eating grains. Who the chef that cant cook?
Atmosphere: 2
Food: 1
Service: 2
Quintin McKenzie
Laniece prepared my food and it was excellent. She greeted me with a fantastic smile and welcomed me in. She was fast, friendly and created an awesome dining experience for me.
Atmosphere: 5
Food: 5
Service: 5
Q Unfiltered
I hate to do this but I just had the worst experience coming here for lunch. Staff member hard a bad attitude while making my bowl. I can see the bottom of my bowl with the little rice she put on, I asked for double honey chicken rolls her eyes, sour cream, cheese and salsa. The lightest toppings I ever had on a bow. I won’t be back during lunch breaks I’ll drive the 3 miles further and go to portage trail location.
Atmosphere: 1
Food: 2
Service: 1
Charlie Bernhardt
Do not online order they gave me half portions of everything and didn’t give me a fork.
Atmosphere: 2
Food: 1
Service: 4
Phillip McLeod
Only been here twice and both times they were out of chips among other things.
Atmosphere: 1
Food: 1
Service: 1
Driving Songs
I was at this location yesterday evening. Saw several employees berating a young girl working there about not moving fast enough. She looked like she was about to cry. How poor is your evening management to embarrass a coworker like that in front of customers? Completely unprofessional. If I was that young girl, I would have flung some guac in the manager's rude, pathetic face and walked out.
Atmosphere: 1
Service: 1
Stephy Klar
The food was good, the kitchen area was very messy where food is being served and the staff barely spoke. The music is very loud and it's hard to sit in there and eat and have a conversation.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Tacos, Burrito Bowl
Josh Wonder
Bad first impression. I ordered online for a pickup about 50 minutes prior to pickup time I chose. When I arrived, they had missed my order somehow and it wasn’t ready. No apology and rude customer service.
Paula G
I ordered three bowls from here and they were the saddest things I’ve ever seen. I paid for double chicken but received about 10 pieces in the middle of each bowl. Even the amount of lettuce was skimpy. What a disappointing dinner for my family.
Barely anything in my order and what food was there was cold and bad. Asked for a burrito online and received a bowl.
Atmosphere: 3
Food: 2
Service: 4
Dj
The worst chipotle in NE Ohio maybe in the entire USA. They are very inconsistent, everytime I go they are out of the main ingredients; EVERYTIME! This restaurant have terrible costumer service and the manager at this location is rude as well. The food quality is crap, if you don’t have the main ingredients SHUT DOWN.
Atmosphere: 1
Food: 1
Service: 1
Paco Kucharson
We went there and got it the day before we were gonna go on a cruise my friend got food poisoning from chipotle and woke up throwing up for hours then we went on the crews and the whole 5 days he was throwing up it ruined the vacation do not go there. The staff is rude and a dog jumped on the table and started eating my food.
sarah nummer
Chipotle has become such a joke. This is how much dressing they give you with the salad, and then charge for extra.
Food: 1
Service: 1
Mason Longwell
I used to love chipotle but 9/10 times I go to this location it's rationing portions and attitude for food that's gone down in quality over the last handful of years. I wish Hot Head burritos had a location here instead.
Very low effort production by the staff tonight, the nice lady with the double braids basically rolled my burrito into a crumpled softball. Station cleanliness is also lacking which incites a huge yikes
Second time i came here. I got a chicken bowl and the rice was not done. It feels like im eating grains. Who the chef that cant cook?
Atmosphere: 2
Food: 1
Service: 2
Laniece prepared my food and it was excellent. She greeted me with a fantastic smile and welcomed me in. She was fast, friendly and created an awesome dining experience for me.
Atmosphere: 5
Food: 5
Service: 5
I hate to do this but I just had the worst experience coming here for lunch. Staff member hard a bad attitude while making my bowl. I can see the bottom of my bowl with the little rice she put on, I asked for double honey chicken rolls her eyes, sour cream, cheese and salsa. The lightest toppings I ever had on a bow. I won’t be back during lunch breaks I’ll drive the 3 miles further and go to portage trail location.
Atmosphere: 1
Food: 2
Service: 1
Do not online order they gave me half portions of everything and didn’t give me a fork.
Atmosphere: 2
Food: 1
Service: 4
Only been here twice and both times they were out of chips among other things.
Atmosphere: 1
Food: 1
Service: 1
I was at this location yesterday evening. Saw several employees berating a young girl working there about not moving fast enough. She looked like she was about to cry. How poor is your evening management to embarrass a coworker like that in front of customers? Completely unprofessional. If I was that young girl, I would have flung some guac in the manager's rude, pathetic face and walked out.
Atmosphere: 1
Service: 1
The food was good, the kitchen area was very messy where food is being served and the staff barely spoke. The music is very loud and it's hard to sit in there and eat and have a conversation.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Tacos, Burrito Bowl
Bad first impression. I ordered online for a pickup about 50 minutes prior to pickup time I chose. When I arrived, they had missed my order somehow and it wasn’t ready. No apology and rude customer service.
I ordered three bowls from here and they were the saddest things I’ve ever seen. I paid for double chicken but received about 10 pieces in the middle of each bowl. Even the amount of lettuce was skimpy. What a disappointing dinner for my family.
Atmosphere: 4
Food: 1
Service: 3
Restaurantji Recommends
Barely anything in my order and what food was there was cold and bad. Asked for a burrito online and received a bowl.
Atmosphere: 3
Food: 2
Service: 4
The worst chipotle in NE Ohio maybe in the entire USA. They are very inconsistent, everytime I go they are out of the main ingredients; EVERYTIME! This restaurant have terrible costumer service and the manager at this location is rude as well. The food quality is crap, if you don’t have the main ingredients SHUT DOWN.
Atmosphere: 1
Food: 1
Service: 1
We went there and got it the day before we were gonna go on a cruise my friend got food poisoning from chipotle and woke up throwing up for hours then we went on the crews and the whole 5 days he was throwing up it ruined the vacation do not go there. The staff is rude and a dog jumped on the table and started eating my food.
Chipotle has become such a joke. This is how much dressing they give you with the salad, and then charge for extra.
Food: 1
Service: 1
I used to love chipotle but 9/10 times I go to this location it's rationing portions and attitude for food that's gone down in quality over the last handful of years. I wish Hot Head burritos had a location here instead.
Atmosphere: 1
Food: 3
Service: 1
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