McDonald's
1787 State Rd, Cuyahoga Falls
(330) 923-3348
Recent Reviews
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Breakfast sandwiches are the best with hash browns and coffee for $5
Atmosphere: 5
Food: 5
Service: 5
This place has a play place! Anyone with younger kids will appreciate this location and your kids will, too! Always clean and tidy from the bathrooms to the play place with friendly staff that tend to go above and beyond to ensure everyone is having a safe and enjoyable experience! So if you are looking for a spot to fill little bellies before letting them drain their batteries, look no further than here!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dr Pepper
The play ground was closed do my son was very disappointed 😞
Atmosphere: 3
Food: 5
Service: 4
Idk if they've ever gotten my order right. Most the time the fries are set on their side so half are in the bag. I stopped ordering anything besides my meal, I wouldn't get it anyways. Like I tried to add an apple pie twice. I've paid for 2, never received one lol
Atmosphere: 1
Food: 1
Service: 1
Last time I ordered, a few weeks back, they sent complete stale chicken nuggets that were rock hard when you bite in to them. Additionally, none of the ordered dipping sauce was sent. Tonight, me and some friends ordered from here, and the order was supposed to include 2 holiday pies.
Those pies weren’t sent. But I was charged for them, of course. We also appear to have received an item intended for someone else. A single cheeseburger. Even on the order summary you can clearly see that this item wasn’t ours.
I actually worked at another McDonald’s in Monroe falls for several years, so I understand mistakes happen from time to time. But with this location, it appears that there’s multiple mistakes every single time. Unfortunate, because when you do a delivery order through the app, you typically don’t get a say on what store you’re ordering comes from. It just selects the closest store.
I don’t want to be rude, but it’s literally every time I have an order from this location. Items are either missing, poor quality, or you receive someone else’s stuff.
Atmosphere: 1
Food: 1
Service: 1
I was shorted $5.00 in the drive thru. I had to go inside and was treated horribly, especially by the manager on duty, Mya. It was odd the girl who took my money, then short changed me, clocked out and left in a hurry, probably with my $5.00. I finally had to CONVINCE Mya that I had been short changed and got my $5.00 back. The manager never did apologize or did any of her staff for this incident.
Atmosphere: 1
Food: 3
Service: 1
Mixed the mcflurry 10/10
Atmosphere: 5
Food: 5
Service: 5
Can't pay attention to customers like all McDonald's anymore
Atmosphere: 1
Food: 1
Service: 1
Had to wait, which I can understand, but to wait and STILL get cold, old, not fresh fries is not good. This is the second time this week that I had to wait and have gotten bad fries.
Atmosphere: 4
Food: 2
Service: 4
They helped me with my coupon, was generous and helped me find a high chair for my baby
Restaurantji Recommends
I like getting food here because it's the same no matter what where you are. The fries are the best.
Atmosphere: 4
Food: 4
Service: 4
Food was decent and not cold, but the southern sweet tea wasn’t all that sweet.
Food: 3
Service: 5
Long wait, cold fries. Nice service.
Atmosphere: 3
Food: 3
Service: 5
The restaurant and play area are filthy. Not a single clean table anywhere. The floor had more fries than my tray. Not sure if the drink station has ever been cleaned. There was a slushy spilled on thw floor when we got there, and still there when we left. Not a single employee came out to mop it up or clean a single table. Im pretty sure part of serve safe is cleanliness and sanitation......I'd guess the last time anyone correctly used a mop in the dining room and play area was last year.
Atmosphere: 1
Food: 3
Service: 3
The last taking orders at the drive through was severely rude. Food was sloppily made and thrown into the bag all messy. Ridiculous.
Edit: came back to try again and I pay $5 for this thin of a burger? Why??
Food: 2
Service: 1
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