Starbucks
$ • Coffee Shops
Hours:
2071 Portage Trail, Cuyahoga Falls
(330) 923-4126
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Hours
| Monday | 4:30AM - 9:30PM |
| Tuesday | 4:30AM - 9:30PM |
| Wednesday | 4:30AM - 9:30PM |
| Thursday | 4:30AM - 9:30PM |
| Friday | 4:30AM - 9:30PM |
| Saturday | 4:30AM - 9:30PM |
| Sunday | 4:30AM - 9:30PM |
The Starbucks in Northeast Ohio is known for its outstanding service and friendly staff. The drive-thru is fast, and orders are made accurately. Customers appreciate the attention to detail, like customizing drinks. The baristas are very kind and accommodating, even picking up on subtle cues to ensure the right order is prepared. The place is always clean, and both food and drinks are of high quality.
Despite a high turnover rate, the baristas are genuinely kind, and they often go the extra mile for customers, adding extra cold foam or cake pops. Customers who are kind to the baristas tend to receive more personalized service. The drive-thru is a convenient option, but some customers have reported being scolded for using it instead of going inside to pick up their orders. Starbucks is encouraged to embrace the flexibility that mobile ordering offers and welcome customers who choose the drive-thru option.
The Starbucks location has also been praised for its helpful and patient baristas, who are willing to recommend low-calorie options and customize drinks to the customer's preferences. One customer had a great experience ordering a delicious Matcha tea with skim milk and sugar-free vanilla syrup, and they plan to return to that location.