Such a good environment. Customer service 10/10 thank you to Izzy and dusty for being amazing employees they are amazing every time I get food here.
Atmosphere: 5
Food: 5
Service: 5
Alyssa Weigand
This location does not have a phone. I ordered an online order to the wrong location (this location) and when I went to pick up my order at the location I meant to order at, they told me to call and get a refund from the one I accidentally put the pickup for. I called the number from google, and from the subway app for this location multiple times over 3 hours, and it just kept ringing. I finally decided to call the other state road location, where I was told “they either don’t have a phone or don’t answer their phones because we can never get ahold of them either.” I had to use the “customer service chatbot” on their website, as that’s the only way to get assistance through subway. The character limit was 250 characters and I could barely fit an explaination of my problem. I was told I would receive an email shortly, and now it’s been over 24 hours and have yet to receive a refund or an email back. This location even marked my order as “picked up” on the app?? I will not be returning to this subway ever again. How does a business not have a phone??
Lola Justice
The girl with pink hair is the best subway has ever had. She could take over the world if she wanted but has kindly chosen not to (for now?). She will enter the gates of Valhalla. 10/10 service, she knows exactly what “extra pickles please” means on a vibes level, please give her one million dollars
Atmosphere: 5
Food: 5
Service: 5
Jack DiCaprio
The Absolute Worst Subway In Cuyahoga Falls. Just my opinion.
Atmosphere: 1
Food: 1
Service: 1
Gene White
Laura behind counter were friendly. Sandwiches are the same spares amount of toppings and meats
Atmosphere: 1
Food: 2
Service: 3
John Ellenberger
Very friendly people, great tasting food! Very clean!
Atmosphere: 5
Food: 5
Service: 5
Terri Lee
Night shift needs help with customer service
Atmosphere: 1
Food: 1
Service: 1
Jackson McCauley
Service was nice and all but after having the chicken bacon I feel like I’m dying I’m sick as a dog right now and I don’t think my toilet could take anymore 💀 I’m still here by the grace of Jesus Christ, I rebuke that sandwich though but Damn I’m currently slouched over while typing this hoping the the pain will stop
Maryjo Mace Woodburn
Multiple long hairs in my mom's meatball sub and seriously rude staff who couldn't be bothered with customers annoying them by trying to buy their subs.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sandwich
Samantha Swisher
I really have to give a huge shout out to Ashley!! I have never in my life seen anyone make a sandwich as perfect as she did. It absolutely blew my mind. I can 100% sat it was picture perfect. The sandwich was for my father and he is a little picky on how much is on his sandwich. He even said it was perfect!! Thank you Ashley for the job you do!!
Called to place an order. Wouldn’t take it over the phone was told I can only place an order online.
Angie Rhodes
Just had a great experience at subway !! Thanks to Marissa and her awesome customer service. We will definitely come back .
Atmosphere: 5
Food: 5
Service: 5
grant lewandowski
Absolutely by far the best subway out there. Always fresh no matter what time of day and the vibe is always great!
Rocco Andretti
The Taylors are just the best women I could ask for to greet me when I come in. When you don’t have to speak the words of what you don’t want it’s just an easy experience when the friendly staff respect what you want with a smile and do their best. Place is clean, tasty and the only location I go to in town out of all of them. Great job everyone.
Atmosphere: 5
Food: 5
Service: 5
vicki robinson
Taylor, Taylor, she’s the man if she can’t do it, no one can! Yaaaaaaay Taylor!
Such a good environment. Customer service 10/10 thank you to Izzy and dusty for being amazing employees they are amazing every time I get food here.
Atmosphere: 5
Food: 5
Service: 5
This location does not have a phone. I ordered an online order to the wrong location (this location) and when I went to pick up my order at the location I meant to order at, they told me to call and get a refund from the one I accidentally put the pickup for. I called the number from google, and from the subway app for this location multiple times over 3 hours, and it just kept ringing. I finally decided to call the other state road location, where I was told “they either don’t have a phone or don’t answer their phones because we can never get ahold of them either.” I had to use the “customer service chatbot” on their website, as that’s the only way to get assistance through subway. The character limit was 250 characters and I could barely fit an explaination of my problem. I was told I would receive an email shortly, and now it’s been over 24 hours and have yet to receive a refund or an email back. This location even marked my order as “picked up” on the app?? I will not be returning to this subway ever again. How does a business not have a phone??
The girl with pink hair is the best subway has ever had. She could take over the world if she wanted but has kindly chosen not to (for now?). She will enter the gates of Valhalla. 10/10 service, she knows exactly what “extra pickles please” means on a vibes level, please give her one million dollars
Atmosphere: 5
Food: 5
Service: 5
The Absolute Worst Subway In Cuyahoga Falls. Just my opinion.
Atmosphere: 1
Food: 1
Service: 1
Laura behind counter were friendly. Sandwiches are the same spares amount of toppings and meats
Atmosphere: 1
Food: 2
Service: 3
Very friendly people, great tasting food! Very clean!
Atmosphere: 5
Food: 5
Service: 5
Night shift needs help with customer service
Atmosphere: 1
Food: 1
Service: 1
Service was nice and all but after having the chicken bacon I feel like I’m dying I’m sick as a dog right now and I don’t think my toilet could take anymore 💀 I’m still here by the grace of Jesus Christ, I rebuke that sandwich though but Damn I’m currently slouched over while typing this hoping the the pain will stop
Multiple long hairs in my mom's meatball sub and seriously rude staff who couldn't be bothered with customers annoying them by trying to buy their subs.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sandwich
I really have to give a huge shout out to Ashley!! I have never in my life seen anyone make a sandwich as perfect as she did. It absolutely blew my mind. I can 100% sat it was picture perfect. The sandwich was for my father and he is a little picky on how much is on his sandwich. He even said it was perfect!! Thank you Ashley for the job you do!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Restaurantji Recommends
Called to place an order. Wouldn’t take it over the phone was told I can only place an order online.
Just had a great experience at subway !!
Thanks to Marissa and her awesome customer service. We will definitely come back .
Atmosphere: 5
Food: 5
Service: 5
Absolutely by far the best subway out there. Always fresh no matter what time of day and the vibe is always great!
The Taylors are just the best women I could ask for to greet me when I come in. When you don’t have to speak the words of what you don’t want it’s just an easy experience when the friendly staff respect what you want with a smile and do their best. Place is clean, tasty and the only location I go to in town out of all of them. Great job everyone.
Atmosphere: 5
Food: 5
Service: 5
Taylor, Taylor, she’s the man if she can’t do it, no one can! Yaaaaaaay Taylor!
Atmosphere: 5
Food: 5
Service: 5
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