Donatos Pizza
5600 Airway Rd, Dayton
(937) 259-9559
Recent Reviews
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Bad all a round experience
Bad undertrained staff
Burnt pizza
They were out of what I ordered and substitute something else with our refunding the difference if you pay extra for thick crust you should get a thick crust if you pay extra for a large and all they have is medium you should not be charged for a large
Did come back for a refund after opening the pizza box and finding it to be totally burnt manger on duty struggled at completing this still waiting for my card to be refunded.
Didn't seem to know what they were doing set the head to oven set to the wrong temperature no spicales or coupons
Atmosphere: 1
Food: 1
Service: 1
Told me 15 min for pizza, did not call me when it was ready. Sat in the Warner for some time.
Atmosphere: 4
Food: 4
Service: 3
I have never in my life experienced such goodness from a slice of pizza. I devoured 4 slices of my medium pizza in 10 minutes. Best service ever. best pizza ever. You ate.
Atmosphere: 5
Food: 5
Service: 5
Placed an online order was called and told they dont deliever to me even though they said they have in the past them they told me my money would not be back on my card in 3 to 5 days i personally worked for this location and dont know why this is a issue
Atmosphere: 1
Food: 1
Service: 1
My wife ordered her pizza lite baked when i came inside I was greeted by the general manager after he checked me out said the pizza would be coming out of the oven soon when my wife's pizza came out he seen her pizza and before cutting it got my approval after it was a little more baked than she likes he had his workers get it re made and apologized and offered a drink for the inconvenience and yet again after he it out of the oven he made sure again to make sure it was how she liked it thank you so much for taking the time to make sure your customers are happy
Atmosphere: 5
Food: 5
Service: 5
This location is consistently delivering great quality food. Always hot, always correct, and always friendly. Their drive thru window is also very convenient.
Rude people on top of it.Wouldn't take Hundred dollar bill on a thirty dollar order
I ordered 3 pizzas and an order of garlic cheese bread at 6 and had it set to be delivered at 7:30 (when my partner would be home) and it did not arrive until 8:10… When it did finally arrive, it was no longer warm. The garlic cheese bread tasted like just bread… zero flavor. Only thing that saved this meal were the garlic sauce and the cheese sauce. Very disappointing use of $70 (I used a discount, if I had paid full price I’d be livid).
Food: 3
Service: 2
Pizza was good, meatballs decent but tasted like generic frozen... The wings left alot to be desired, 10 scrawny mini wings for $13! Used delivery to a hotel and was quoted an Hour, only went over by 10 minutes....
Food: 3
Service: 4
I’m a doordasher and the service here sucks. The store is literally empty and I’m not aware of any kind of online orders that they have but I’ve been waiting for 20+ minutes and they still have not given me the order which is just a large pizza, a drink and a dessert. Very POOR!!
Service: 1
Restaurantji Recommends
One of my favorites!!
Atmosphere: 5
Food: 5
Service: 5
Pizza was good, meatballs decent but tasted like generic frozen... The wings left alot to be desired, 10 scrawny mini wings for $13! Used delivery to a hotel and was quoted an Hour, only went over by 10 minutes....
Food: 3
Service: 4
My family has been going here for years, we love the pizza!
Atmosphere: 5
Food: 5
Service: 5
Great service and Employees!
Atmosphere: 5
Food: 5
Service: 5
Order 2 pizzas an it was supposed to be delivered at 6:56 my husband went there to see where it was at an when he went in there was no one everyone was in back of the store an the lady he finally spoke to couldn't tell him nothing an our pizza was not there the pizza ended up being delivered at 7:31 an it was only not even 8 mins from our house an it was cold.
Recommended dishes: Pizza
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