The place was scattered with trash on the floor. The broccoli cheddar soup was watered down. The chicken salad was good. Overall, it is unsatisfactory for Panera.
Lauren C
This is the most beautiful Panera I have ever been to, and Susara went above and beyond to provide an excellent experience! Try the chicken asiago bagel stack :)
Lora D
I ordered catering about 1 hour and 15 minutes before I needed it. We lost power at the nursing home I work for and needed hot coffee and tea for lunch service. Not only did we get 8 boxes of coffee and tea but also all the creamer and sweetener we would need. They also found a coupon they used on the order for a 10% discount. It arrived on time which was incredible since the most direct way to us was closed due to an accident and the driver had to come the back way. It was a great experience and very helpful.
Marin
it’s always something with this panera. when I order with my family, they forgot a persons whole meal or screw the contents up entirely. I went alone recently, ordered nothing but a squash soup and drink, and they gave me a soup that was so wildly not what I ordered that I don't even know how one can mess up that bad. There was one other order besides mine and it took so comically long for the workers to put my food together. All they did was sit there and talk to each other behind the counter.
Craig
Very kind and helpful!
Eddie Thompson
1/9/25 tried to place order but older woman at counter was a sleep this is not good.do you have to pick from the barrel to get help . Not good for your business
kathleen caron
Stopped in today for the first (and last) time to this location. It took forever to order and the cashier got very offended when I questioned how the 8.99 special and a drink was $17. I also had a promo card and when the manager was finally located he refused to accept it. After almost 15 minutes, I simply left! I had heard the service was horrible at this location but I had no idea!!
Carmella Rice
I ordered tortilla soup no longer available. I ordered one large broccoli and cheese soup and one large chicken noodle soup, and both of my orders seemed to be weak (water down) and had no taste. The staff was very friendly and the restaurant was very clean. This was a Take-out-order.
Atmosphere: 5
Food: 3
Service: 4
Sean W. Shon
Even during non-busy hours, it took 30 minutes from placing the order to receiving the food. It seems the staff could benefit from additional training.
FYI: On 10/29/24 at 7:16 pm at Panama Bread on Artesian Run my husband got an order of Chicken Bacon Rancher and a Toasted Italian sandwiches to go. Order # 6051715808718101. The Italian sandwich was so soggy that the paper it was wrapped in was saturated. I removed the paper and wrapped a paper towel around the sandwich to soak up dressing but the sandwich tasted awful and I threw it out. Whoever made the sandwich was careless and just let it go. I’m disappointed and cannot return. Preston
Food: 1
Paul Baker
This place makes crappy hospital food look like fine dining.
So delicious 😋
The place was scattered with trash on the floor. The broccoli cheddar soup was watered down. The chicken salad was good. Overall, it is unsatisfactory for Panera.
This is the most beautiful Panera I have ever been to, and Susara went above and beyond to provide an excellent experience! Try the chicken asiago bagel stack :)
I ordered catering about 1 hour and 15 minutes before I needed it. We lost power at the nursing home I work for and needed hot coffee and tea for lunch service. Not only did we get 8 boxes of coffee and tea but also all the creamer and sweetener we would need. They also found a coupon they used on the order for a 10% discount. It arrived on time which was incredible since the most direct way to us was closed due to an accident and the driver had to come the back way. It was a great experience and very helpful.
it’s always something with this panera. when I order with my family, they forgot a persons whole meal or screw the contents up entirely. I went alone recently, ordered nothing but a squash soup and drink, and they gave me a soup that was so wildly not what I ordered that I don't even know how one can mess up that bad. There was one other order besides mine and it took so comically long for the workers to put my food together. All they did was sit there and talk to each other behind the counter.
Very kind and helpful!
1/9/25 tried to place order but older woman at counter was a sleep this is not good.do you have to pick from the barrel to get help . Not good for your business
Stopped in today for the first (and last) time to this location. It took forever to order and the cashier got very offended when I questioned how the 8.99 special and a drink was $17. I also had a promo card and when the manager was finally located he refused to accept it. After almost 15 minutes, I simply left! I had heard the service was horrible at this location but I had no idea!!
I ordered tortilla soup no longer available. I ordered one large broccoli and cheese soup and one large chicken noodle soup, and both of my orders seemed to be weak (water down) and had no taste. The staff was very friendly and the restaurant was very clean. This was a Take-out-order.
Atmosphere: 5
Food: 3
Service: 4
Even during non-busy hours, it took 30 minutes from placing the order to receiving the food. It seems the staff could benefit from additional training.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
FYI: On 10/29/24 at 7:16 pm at Panama Bread on Artesian Run my husband got an order of Chicken Bacon Rancher and a Toasted Italian sandwiches to go. Order # 6051715808718101. The Italian sandwich was so soggy that the paper it was wrapped in was saturated. I removed the paper and wrapped a paper towel around the sandwich to soak up dressing but the sandwich tasted awful and I threw it out. Whoever made the sandwich was careless and just let it go. I’m disappointed and cannot return. Preston
Food: 1
This place makes crappy hospital food look like fine dining.
Seeing four employees sitting out back by the drive thru speaker smoking and talk about inappropriate topics while wearing their Panera uniforms is an embarrassment to the brand and its public perception. My four cheese soufflé was all bread and barely any egg/protein in it and tasted like they covered all the items in PAM to make them look better than they’ll ever taste.
Go throw your money into the Olentangy instead of giving it to this restaurant. These franchisees should be ashamed of their establishment.
Atmosphere: 1
Food: 1
Service: 1
We were not very impressed with our food or service. Soup was cold and staff was not friendly.
Atmosphere: 2
Food: 2
Service: 2
They gave me soupy cheddar soup I had to drive back to get another one however they did give me a larger one in exchange for a smaller one
Atmosphere: 5
Food: 3
Service: 3
Very good service and food.
Atmosphere: 5
Food: 5
Service: 5
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