Employees are great, and the food is perfect. Definitely recommend this location.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large Cheese Pizza
Janice Rothwell
Food was good...kind-of expensive if you ask me...buy my family wanted to order from here
Food: 5
james mcloughlin
We are One family that used to prefer Little Caesars over everything but since I took the chance to order Papa John's randomly I don't think we'll be going back to Little Caesars the atmosphere was welcoming the ordering was easy and the pickup couldn't have went smoother they were slammed with orders and everybody work together like a well-oiled machine. Has my pizza business for life!!
Atmosphere: 5
Food: 5
Service: 5
Nancy Mathias
Great
Atmosphere: 5
Food: 5
Service: 5
Michael C
I experience bias constantly; however, from a national chain, it is unacceptable. My experience picking up my pizza from Papa John's in Delaware, Ohio, will be something I will never do again. I arrived at the restaurant having placed my order, stating my Super Hawaiian Pizza was ready. After going in to pick it, I stood there for five minutes waiting someone to assist me. Another person of a different race came after me, and the girl working there asked her if you could help. The pizza was not ready for this person. When the employee came back and walked past me again, I pulled my phone out and displayed my order and name. The pizza was sitting, waiting; the employee gave me the pizza, and I left. Normally, I say thank you and have a great day. However, I was stunned and walked out. If Papa Johns' employees display this type of service when people of color come into their establishment, I can spend my money elsewhere. Money is green, and customer should not be treated disrespectfully based on their color, especially in a national chain. Bias training, discrimination, and customer service training are essential in today's businesses.
Atmosphere: 1
Food: 1
Service: 1
j k
I went in tonight to pick up my order. It was not ready even after the reported pickup time. When my food finally came out, they had forgotten an item in my order so I had to stand there while they made it and the rest of my food got cold. They did not even offer me a soda or anything for the inconvenience. The crew just laughed at the girl that forgot to put it in the oven. Customer service and professionalism has really just disappeared in today's world. Also, they changed their boneless wings. Now they are just spicy chicken nuggets and totally gross. I'm very disappointed in this store because I come here often. Totally hosed us tonight.
Atmosphere: 1
Food: 2
Service: 1
Elizabeth Clavero
They always mess up my order, I'm not coming back, I'm done!! ??
The Italian Parmesan-crusted Papadia is my guilty pleasure. That is
Atmosphere: 3
Food: 5
Service: 3
Aaron
Just want to say Derrick (I think that’s his name) is awesome. Always nice each time we come in to pick up food. Team in general is great, always in a good mood. Pizza a great as well.
Atmosphere: 5
Food: 5
Service: 5
Joshua Line
The call center sent the wrong order, but the store made it right within 15 minutes. Kudos to the crew working the weekend before Halloween.
Poor costumer service. Delivered a pizza with topping that were not ordered and when a call was made, they refused any accommodation.
Atmosphere: 1
Food: 1
Service: 1
Mark
It's carryout only. The cashier was super friendly and the pizza was good as expected. I wish they offered thin crust in the medium and small sizes.Dietary restrictions: They offer gluten free pizza
Food: 4
Service: 5
Rahul Ravishankar
The worst, the staff can't even read properly. I'm a vegetarian. I ordered jalapeño bite instead the staff gave chicken bites. Never seen this poor service anywhere so ignorant.
Atmosphere: 1
Food: 1
Service: 1
Nguyet Kheang
We've been ordering here since we moved to Delaware. Love it here, they are so nice and great customer service!
Atmosphere: 5
Food: 5
Service: 5
H P
I had placed an online order with a pickup time scheduled later. Once the order was placed, it stated my order would be ready in 25 min. Literally, 4 min after that, i called them to ask them to delay the order because my time did not reflect that, they told my my pizzas were in the oven. How is it possible to put sauce on them, topping on them then in the over for 5 pizzas. The team over here are extremely rude!! Brooklyn, who is one the the managers there talked in the rudest tone. I ended up having to pick up the pizzas and give the kids at my kids party cold pizza. I will never be going to this location again. Also, if your pizza is ready in 4 min, it tells me they are not fresh!!
Employees are great, and the food is perfect. Definitely recommend this location.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large Cheese Pizza
Food was good...kind-of expensive if you ask me...buy my family wanted to order from here
Food: 5
We are One family that used to prefer Little Caesars over everything but since I took the chance to order Papa John's randomly I don't think we'll be going back to Little Caesars the atmosphere was welcoming the ordering was easy and the pickup couldn't have went smoother they were slammed with orders and everybody work together like a well-oiled machine. Has my pizza business for life!!
Atmosphere: 5
Food: 5
Service: 5
Great
Atmosphere: 5
Food: 5
Service: 5
I experience bias constantly; however, from a national chain, it is unacceptable. My experience picking up my pizza from Papa John's in Delaware, Ohio, will be something I will never do again. I arrived at the restaurant having placed my order, stating my Super Hawaiian Pizza was ready. After going in to pick it, I stood there for five minutes waiting someone to assist me. Another person of a different race came after me, and the girl working there asked her if you could help. The pizza was not ready for this person. When the employee came back and walked past me again, I pulled my phone out and displayed my order and name. The pizza was sitting, waiting; the employee gave me the pizza, and I left. Normally, I say thank you and have a great day. However, I was stunned and walked out. If Papa Johns' employees display this type of service when people of color come into their establishment, I can spend my money elsewhere. Money is green, and customer should not be treated disrespectfully based on their color, especially in a national chain. Bias training, discrimination, and customer service training are essential in today's businesses.
Atmosphere: 1
Food: 1
Service: 1
I went in tonight to pick up my order. It was not ready even after the reported pickup time. When my food finally came out, they had forgotten an item in my order so I had to stand there while they made it and the rest of my food got cold. They did not even offer me a soda or anything for the inconvenience. The crew just laughed at the girl that forgot to put it in the oven. Customer service and professionalism has really just disappeared in today's world. Also, they changed their boneless wings. Now they are just spicy chicken nuggets and totally gross. I'm very disappointed in this store because I come here often. Totally hosed us tonight.
Atmosphere: 1
Food: 2
Service: 1
They always mess up my order, I'm not coming back, I'm done!! ??
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Extras-Large Ultimate Pepperoni Pizza
The Italian Parmesan-crusted Papadia is my guilty pleasure. That is
Atmosphere: 3
Food: 5
Service: 3
Just want to say Derrick (I think that’s his name) is awesome. Always nice each time we come in to pick up food. Team in general is great, always in a good mood. Pizza a great as well.
Atmosphere: 5
Food: 5
Service: 5
The call center sent the wrong order, but the store made it right within 15 minutes. Kudos to the crew working the weekend before Halloween.
Atmosphere: 3
Food: 4
Service: 5
Restaurantji Recommends
Poor costumer service. Delivered a pizza with topping that were not ordered and when a call was made, they refused any accommodation.
Atmosphere: 1
Food: 1
Service: 1
It's carryout only. The cashier was super friendly and the pizza was good as expected. I wish they offered thin crust in the medium and small sizes.Dietary restrictions: They offer gluten free pizza
Food: 4
Service: 5
The worst, the staff can't even read properly. I'm a vegetarian. I ordered jalapeño bite instead the staff gave chicken bites. Never seen this poor service anywhere so ignorant.
Atmosphere: 1
Food: 1
Service: 1
We've been ordering here since we moved to Delaware. Love it here, they are so nice and great customer service!
Atmosphere: 5
Food: 5
Service: 5
I had placed an online order with a pickup time scheduled later. Once the order was placed, it stated my order would be ready in 25 min. Literally, 4 min after that, i called them to ask them to delay the order because my time did not reflect that, they told my my pizzas were in the oven. How is it possible to put sauce on them, topping on them then in the over for 5 pizzas. The team over here are extremely rude!! Brooklyn, who is one the the managers there talked in the rudest tone. I ended up having to pick up the pizzas and give the kids at my kids party cold pizza. I will never be going to this location again. Also, if your pizza is ready in 4 min, it tells me they are not fresh!!