“I ordered a custom cake for my daughter’s first birthday. When we cut into the cake, we realized that none of the mix-ins I ordered were actually inside the cake. I filled out a form online to let them know about the mistake. Very shortly after, I received a very apologetic voicemail from the store manager and received a full refund instantly. I appreciate the great customer service. The cake still tasted good - it was just plain ice cream inside though.“
“Oh my goodness! I had been craving a warm, gooey and delicious cinnamon roll for months. This place was recommended to me by a friend since my partner and I would be passing by Hilliard on a trip. I called ahead and they set a cinnamon roll back for us. They were super sweet people and absolutely pleasant! When I picked up my roll they gave me directions on how to reheat it if I wanted to enjoy it warm and oh my. This hit the spot. So good, perfectly gooey, not to sweet. Just wonderful. ❤️“
“Ordered a sweetheart cake for November 2023 wedding. Absolutely delicious red velvet cake and the design we asked for was replicated PERFECTLY, such a beautiful cake.We also had some last minute schedule changes for cake pick up and we did not have any issues updating the pick up time- we so appreciated the flexibility!Our only comment is that it would be nice to have an actual cake slice tasting instead of trying cake balls because it was a little bit different texture.“
“My wedding cake was made here!! The comments I got from my wedding guest were "The frosting is perfect" , "The cake is so moist" and so many more. Such a delicious and amazing way to end one of the best days of my life. Special thank you to Donna. Much love!!“
“My parents bought the gluten free chocolate chip cake to me for my birthday. It traveled 3 hours in a car! It was perfect. The customer service was wonderful and the taste was even better! Thank you for making a product that tastes just as good as any “regular” cake, before going gluten-free.Dietary restrictions: I have Celiac Disease and have to eat gluten free foods. My cake was delicious and everyone enjoyed it.“
“Irresistible Treats and Exceptional Service at Cold Stone CreameryMy recent experience at Cold Stone Creamery was absolutely delightful! The ice cream creations were not only delicious but also beautifully crafted right in front of me. The variety of flavors and mix-ins provided endless combinations, ensuring there's something for every palate.What truly stood out was the friendly and attentive staff. They made the ordering process enjoyable and were happy to offer recommendations. The atmosphere was lively, creating a fun and inviting place to indulge in a sweet treat.Whether you're a first-timer or a regular, Cold Stone Creamery is a must-visit for anyone craving a superb ice cream experience. The perfect blend of delectable desserts and excellent customer service makes this place a definite favorite.“
“I called with less than a week notice needing a birthday cake last minute for ours sons Mario themed birthday. They were able to not only accommodate the order, but the cake was beautiful and just like the photos I had sent. On top of that it tasted amazing - the cake was super moist and icing was delicious. This was our first order, but will be our go to for party cakes going forward. Thank you!“
“I made a quick visit to this store on Saturday October 28, 2023. This was my first experience and it was wonderful! I went in for the birthday Bundt email and the very kind lady greeted me with a warm smile and was happy to help! She made the experience, I wish I would have gotten her name so I could recognize her for the customer service she provided. I want her to thank her for wishing me a happy birthday and for being great at her job. Thank you Nothing Bundt Cakes for the incredible experience!!“