Dunkin'
$ • Coffee Shops, Donuts
Hours:
905 E Broad St, Elyria
(440) 406-9596
About Dunkin' Donuts
Customers' Favorites
Dunkin' Donuts Reviews
Share your opinion about Dunkin'
I live close to this location but I drive to the one on N. Abbe because I have not had one good experience at the Broad St location. The line is always super long and slow. People always get mad when the mobile order line merges. Their customer service is awful. Always rude and always say it’s because they are short staffed or have new staff. That should not be an excuse to be rude to your customers!
My order is always messed up. When I came in to let them know it was wrong...read full review
Worst Dunkin in America you’ll sit in line for over 20 minutes every single time. They don’t care. This place sucks
I don’t recommend the Dunkin’ on E broad st. ! They are constantly rude and we thought we would just give them a chance again in that area ! But they keep messing up our order or our order is to modified! so they give us an attitude about it bc they are lazy and don’t wanna do the extra work!!! So we will be going to the one on abbey rd bc they are refreshingly pleasant !!! If you are gonna work customer service learn how to act!! You might actually get tipped !! You can’t...read full review
Ratings
Menu
Hours
| Monday | 5AM - 10PM |
| Tuesday | 5AM - 10PM |
| Wednesday | 5AM - 10PM |
| Thursday | 5AM - 10PM |
| Friday | 5AM - 10PM |
| Saturday | 5AM - 10PM |
| Sunday | 5AM - 10PM |
People in Elyria Also Viewed
This Dunkin' location consistently serves high-quality iced coffees and espresso drinks. Friendly workers provide efficient service, making it a great spot for a quick breakfast sandwich or morning pick-me-up. The modern and clean atmosphere, with coffee on tap, adds to the appeal, although lines can be long during busy periods. Recently, some customers have experienced issues with incorrect orders, including donuts and beverages, which can be frustrating and lead to longer wait times. Despite these occasional problems, the staff are generally kind and understanding, often going out of their way to ensure customer satisfaction. The location offers dietary options for those who are lactose intolerant and is kid-friendly with options like Spider donuts. Wheelchair accessibility is available. Customers appreciate the good customer service and the convenience of mobile ordering, especially when employees handle mistakes with kindness and flexibility. Overall, it remains a popular place for coffee and quick bites, though staffing during busy mornings could improve the experience.