McDonald's

5250 Detroit Rd, Elyria
(440) 934-5120

Recent Reviews

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haley weiss

My only complaint is I never receive the sauces I order. The last two times I ordered a ten piece nugget meal I didn’t get the sauces for the nuggets. Super disappointing.

B Chaps

Ordered sausage, egg and cheese mcmuffin. I got ham instead of sausage. Make sure you check your order before you leave.

Tom C

Does not help lane 2 in the mornings. Store is not staffed to run properly. Ill go to wendys up the road

Service: 1

Nicholas

Employees were too busy being loud and complaining about their manager. Fries were old and cold, burger wasn’t cooked all the way and was still pink. Shocked that the milkshake machine was actually working this time. Unprofessional group here that just kept complaining about not being treated good and saying that’s why customer service is going down hill.

Atmosphere: 1

Food: 1

Service: 1

Amanda

Was eating with my family and we hear the manager n employees talking about getting so n so an braden baby oil for Xmas and putting face on blowup doll getting someone to do it an buying it on esty like that's very unprofessional fries were cold shakes to much syrup very unsatisfied

Atmosphere: 1

Food: 1

Service: 1

brandee T

They are always slow at service.

Atmosphere: 3

Food: 4

Service: 3

Gina

I went in to order and there was a young guy yelling, obviously he couldn't handle the drive thru. So I waited at the register and a young girl came to the register and just stares at me. No hlo, how can I help you or welcome to mcdonalds. After I stared at her back forcing her to interact she finally did. Not a great person who should be working with people.

Atmosphere: 3

Food: 5

Service: 1

Paige

Yeah this place is a joke. Associates cuss right at the window to your customers. Unprofessional ladies working your window.

Atmosphere: 1

Food: 1

Service: 1

Casey Marcelo

Fries was great

Food: 5

Service: 5

Tom Kelley

Busy drive thru at breakfast

Food: 4

Service: 3

nick h

Be prepared to wait in the drive through for 30 minutes Everytime and to receive the wrong order or missing part of your order Everytime

Atmosphere: 1

Food: 3

Service: 1

Liam McDermott

Waited in a curbside pick up spot for 30 minutes after checking in Ended up going through the drivethru at that point and the 2nd ordering lane was skipped 3 times. The person in front me ended up leaving the line and I had to ask for someone at the speaker. At the window the cashier said they'd get a manager at the next window. The manager never showed at the window and when I finally got my food the chicken nugget container in the happy meal I order was full of nothing but lettuce

Atmosphere: 1

Food: 1

Service: 1

Natasha Brandt

I thought I was going to make a quick stop in for fries before my granddaughter's dance lesson. It took longer than expected. I went inside to order, later determined was not a smart move. I saw first hand that there were plenty of employees. The person at the register took my order and then I waited while the person filling the fry orders was not approached to get my order until after I waited almost 5 min. I prompted the register person to get the fries because I was going to be late. I understand that there is a priority to get the drive thru people served, but the people inside shouldn't be neglected. There was a lot of standing around and whispering without any urgency for quick service inside the store.

Atmosphere: 4

Food: 5

Service: 3

Ed Robbins

Staff did it All correct and the service was exceptional. Best McDonald's in a long time.

Atmosphere: 5

Food: 5

Service: 5

Brittany Wilson

this is the only mcdonald’s ik that charges for extra sauce and extra mayo. i think that’s just a robbery and unnecessary honestly. you don’t even put enough mayo on the sw and that’s why i have to get extra in the first place. disappointed in this owners decisions and won’t be returning.

Atmosphere: 3

Food: 1

Service: 3

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