The quality of the service here has dropped dramatically. My previously high review will be updated to reflect those changes. To start, the food is often incorrect and the issues are so minor and simple they shouldn't be happening at all. I received a combo with no fries, BBQ sauce but no nuggets and a number of other issues.
The lobby is frequently closed much easier than it's supposed to be and a few times we've found they stopped taking orders hours before as well. The staff will mostly just sit in there. The past few days we went no one was on the speakers at all and the lobby was locked. The place looks like it's been abandoned entirely.
Atmosphere: 1
Food: 2
Service: 1
Sarah Deeks
Absolutely ridiculous! Line was held up so bad that we had to wait in the road for the line to move. I Uber with my four year son who is autistic and my husband and use this as a way to get out of the house and my son loves night drives. Anyways if y'all are under staffed hire people and don't take 30 minutes to an hour to help people. Do y'all's jobs. Y'all don't get paid to just play around y'all get paid to take orders and help.
Nicole Ciacchi
I’m here know we waited for somebody to at least acknowledge we were at the drive thru didn’t know if it was broke very rude Very bad customer service they should’ve been like please wait. That’s all they had to do instead of just sitting there like this is broke cause we don’t want to sit there every time I come here, there’s a problem. Your staff needs talking to bad bad customer service.
Service: 1
Heather Blanton
Waited in the drive thru line for 30 min service was horrible
Atmosphere: 2
Food: 2
Service: 1
Juanita Tutt
Always fast great service.
Atmosphere: 5
Food: 5
Service: 5
Katie
I am currently TRAPPED IN THE DRIVE THRU FOR OVER AN hour. My cars about to run out of gas and I’m stuck here. I’m an uber driver. Not only did this cost me a huge amount of money- I am currently waiting in the POLICE FOR HELP
Moena Davis
Horrible night manager , smart mouth , grumpy attitude, don’t care anything about customers
Atmosphere: 1
Food: 1
Service: 1
Nichole Kidd
been waiting in line over 30 mins get by the drive thru screen to order 112 am telling us at 146 am they are closed suppose be open 2 am is bs getting old
mar S
Every time I buy from Wendy's it's crap, they don't put ice in the sodas or juices, nobody wants to drink something hot. They should check the orders two or three times, it's always the same.
Lanea Jones
Absolute worst Wendy’s. Waited in line for entirely too long, just to get the wrong order. Young disrespectful kids. I wish I could give 0 stars.
30 or more minutes wait in average...in still waiting
Atmosphere: 2
Food: 3
Service: 1
Shanea Thornton-Johnson
Getting a hold of someone is damn near impossible I have been calling ALL day yesterday and now even this morning with no answer! They owe me my paycheck and I had to come outta state to deal with a medical emergency and the unprofessionalism is amazing. I was told by the GM they don't bother to answer the phone because they only have one.
Tracy Mallett
Vegetarian options: Not really
Wheelchair accessibility: That's good ?
Food: 4
Service: 3
Recommended dishes: Jr Cheeseburger
Taste The Feel LLC
I waited in the drive through for 30 minutes before placing an order! We work hard for gas money to sit in a line for 49 minutes to order 7$ of food!
Melissa Roberson
general mager highly unprofessional i have a health problem and she wasnt understanding at all
The quality of the service here has dropped dramatically. My previously high review will be updated to reflect those changes. To start, the food is often incorrect and the issues are so minor and simple they shouldn't be happening at all. I received a combo with no fries, BBQ sauce but no nuggets and a number of other issues.
The lobby is frequently closed much easier than it's supposed to be and a few times we've found they stopped taking orders hours before as well. The staff will mostly just sit in there. The past few days we went no one was on the speakers at all and the lobby was locked. The place looks like it's been abandoned entirely.
Atmosphere: 1
Food: 2
Service: 1
Absolutely ridiculous! Line was held up so bad that we had to wait in the road for the line to move. I Uber with my four year son who is autistic and my husband and use this as a way to get out of the house and my son loves night drives. Anyways if y'all are under staffed hire people and don't take 30 minutes to an hour to help people. Do y'all's jobs. Y'all don't get paid to just play around y'all get paid to take orders and help.
I’m here know we waited for somebody to at least acknowledge we were at the drive thru didn’t know if it was broke very rude Very bad customer service they should’ve been like please wait. That’s all they had to do instead of just sitting there like this is broke cause we don’t want to sit there every time I come here, there’s a problem. Your staff needs talking to bad bad customer service.
Service: 1
Waited in the drive thru line for 30 min service was horrible
Atmosphere: 2
Food: 2
Service: 1
Always fast great service.
Atmosphere: 5
Food: 5
Service: 5
I am currently TRAPPED IN THE DRIVE THRU FOR OVER AN hour. My cars about to run out of gas and I’m stuck here. I’m an uber driver. Not only did this cost me a huge amount of money- I am currently waiting in the POLICE FOR HELP
Horrible night manager , smart mouth , grumpy attitude, don’t care anything about customers
Atmosphere: 1
Food: 1
Service: 1
been waiting in line over 30 mins get by the drive thru screen to order 112 am telling us at 146 am they are closed suppose be open 2 am is bs getting old
Every time I buy from Wendy's it's crap, they don't put ice in the sodas or juices, nobody wants to drink something hot. They should check the orders two or three times, it's always the same.
Absolute worst Wendy’s. Waited in line for entirely too long, just to get the wrong order. Young disrespectful kids. I wish I could give 0 stars.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
30 or more minutes wait in average...in still waiting
Atmosphere: 2
Food: 3
Service: 1
Getting a hold of someone is damn near impossible I have been calling ALL day yesterday and now even this morning with no answer! They owe me my paycheck and I had to come outta state to deal with a medical emergency and the unprofessionalism is amazing. I was told by the GM they don't bother to answer the phone because they only have one.
Vegetarian options: Not really
Wheelchair accessibility: That's good ?
Food: 4
Service: 3
Recommended dishes: Jr Cheeseburger
I waited in the drive through for 30 minutes before placing an order! We work hard for gas money to sit in a line for 49 minutes to order 7$ of food!
general mager highly unprofessional i have a health problem and she wasnt understanding at all
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