Popeyes Louisiana Kitchen
5102 Dixie Hwy, Fairfield
(513) 275-7583
Recent Reviews
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I LOVE Popeyes but this location always disappoints. It’s seems the workers hate having customers. It takes atleast 15 minutes for a take out and if you’r lucky you will get your order right. No wonder this place is so empty all the time.
Friendly service and fresh food. Can't ask for better
Atmosphere: 5
Food: 5
Service: 5
We ordered at 439pm and it's now 502 and we still don't have our food. I do not recommend this place if you wa t food in a reasonable time. Go to a sit down place, it will be quicker.
Service: 1
I ordered the flounder sandwich last night.
I ordered the original with tartar sauce.
When I got it home it was the fiery version and the sauce wasn’t tartar. I couldn’t eat it.
How difficult is it to follow what customers ask for.
Food: 1
Service: 1
I ordered 3 pc tender combo from here and got a stomach virus that left me bed ridden for an entire week. Horrible horrible quality of food and clearly very unsanitary conditions. Avoid this place at all costs
Atmosphere: 1
Food: 1
Service: 1
Don't order the chicken tenders or try to call a manager. Not what it used to be..
had hair in my chicken
Atmosphere: 1
Food: 1
Service: 3
Excellent Service, Staff with Good
Atmosphere: 5
Food: 5
Service: 5
I ordered food about 35 minutes before closing. And I arrived to pick it up (online order). I was the only car in the drive-thru, 2 customers in the lobby. No1 answered the speaker. Pulled around to the window and the girl opens the window, "Did you stop at the menu?" I said "yea. I have an online order," "what's the name?" I told her. She looked at the order and said "all I have for your oder is the drink and sides, there's no bone-in chicken." I said "I'll take tenders" "we are out of chicken, but I'll give you your drink." Was told to go thru the app to get a refund. My PayPal said the transaction will not go thru until the order is filled, so I couldn't dispute it. Come to find out the transaction was processed! Customer service did issue an account credit.
Atmosphere: 1
Food: 1
Service: 1
Always short staffed and unprofessional staff
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Seems like a low score, but it was just ok for me. My tendies were dry but ok. Fried were ok but dry as well. I can live with it here an there but I was looking forward to it that day. The front entrance looked ok but as you pull around the drive through id say the location could use a power wash and a couple potholes filled. Again it was ok.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Chicken Tenders Chicken Wings
The register guy seemed to be extremely tired of his job at the time, and I understand that because I also work in customer service, but he was very rude and impatient, I will never go back to this place again.
Atmosphere: 1
Food: 4
Service: 1
I like Popeyes, but the locations near us are a little questionable at times. Today, we did drive thru and were asked to park and wait along with 2 other cars. So we waited a little while to obtain the food and went home to find some of the chicken wings were raw. As in inedible uncooked raw. Our faith in that location is sinking.
Atmosphere: 3
Food: 3
Service: 3
The wait was long, the food was overcooked and not even hot.
Ordered from here dozens of times. The wait is almost always unreasonable, most of the time something is wrong or missing & stuff comes out lukewarm. It’s sort of amazing how consistently wrong they are. Really bummed they’re not a stronger location.
Atmosphere: 3
Food: 1
Service: 1
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