Subway
3825 Kraus Ln Suite M, Fairfield
(513) 738-0682
Recent Reviews
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We arrived at 6:30 pm, as we walked in my wife and I noticed the chairs flip up on top the tables. We asked the bearded wonder working there can we dine-in he no we'll be closing soon. I asked what time do you close. He said, 9:00 pm. We walked out and went next door to Hothead Burritos who were also open till 9:00 pm. We dined-in and it was great. Not all Subways are rude to their customers, just this one near Ross, Ohio.
Atmosphere: 1
Food: 1
Service: 1
They really should change there hours to closing at 8:45, several times I thought I was on time and wasn’t, Google says that they are open and they are not and what made me write this review was I am not the only one who pulled on the door to find that it was locked. There were two others behind me. Maybe it’s just a rant I don’t know, but I run a business and my business closes at five and that means that I will take care of customers until 5 o’clock and after if I have to,
Workers were rushing people out of the store. Threatening to pull customers out of the bathroom so they can clean an hour before closing. Using the same towel to clean the trash and tables with.
Atmosphere: 1
Service: 1
Had a coupon for 2 sandwiches for $12.99 and got up to the counter to pay and was told we no longer take coupons. I now had to pay $19 for 2 sandwiches.
Atmosphere: 2
Food: 2
Service: 2
Staff very friendly. Sandwich made quickly!
Atmosphere: 5
Food: 5
Service: 5
They refuse to accept the Subway BOGO deal. No longer patronize
Atmosphere: 5
Food: 5
Service: 1
Not much meat on the Italian
Atmosphere: 3
Food: 3
Service: 3
We walked in the subway and had no wait. The counter personnel took our orders and made our subs very quickly. The food was good service was good and I would recommend this restaurant.
Atmosphere: 5
Food: 5
Service: 5
This location does not honor valid coupons.Hope the extra $9 you charged me was worth it. You've officially lost my business.
Atmosphere: 1
Food: 1
Service: 1
I go to this subway often, always so clean and the staff are always the sweetest. My order has been right every single time and delicious!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies
Restaurantji Recommends
Had ours delivered. The sandwich was so soggy it fell apart. The order was incorrect. Which was really upsetting because any other time we absolutely love this Subway.
Atmosphere: 5
Food: 2
Service: 2
This location has a manager and crew that delivers fantastic customer service. Friendly and accommodating. The manager fixed my order (my error) with no questions other than to make sure we were happy. The store is well organized and clean. Kudos to their attitude and execution of food prep. This will be my “go to” Subway location from here on.
It's bad enough that they skimp on the vegetables but I draw the line at the rude remarks of the older woman. I stopped in because it's convenient but not anymore.
Worst subway there is you got to Justin Bieber want to be in there no clue to make sandwiches. 6-inch meatballs get three meatballs not one. No clue on directions. Capabilities for you took her aspirations of Damascus recommended stay out of that one nasty and dirty.
Smile, look up, say "HELLO THERE" Welcome guest and everyone that walks thru that door. Pop machine up or down still have a good day you have ice
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