I placed an online order and I was watching the lady named Carrie make the sandwich and they were putting green peppers on there and I asked her not to put them on there. I did say maybe I clicked the wrong thing. She put her hands in my face and said ma’am can I please just do this myself and was extremely rude to me!! The gentleman at the register was extremely nice and apologized for her!!! I will NEVER come back!! The customer behind me even made a comment to her saying ma’am she’s just trying to make sure her order is correct! Soooooo rude!!!
Service: 1
tina newman
The last that works in there was very rude, said she needs a day off, complaining about her job to customers and then when I ordered one of my subs she had a attitude because she hates making that one she said. Personally if making sandwiches is so hard for her maybe she should work somewhere else.
Atmosphere: 3
Food: 3
Service: 1
Charles Deye
Awesome staff, the two ladies were amazing with my order!
Atmosphere: 5
Food: 5
Service: 5
Joe
We arrived at 6:30 pm, as we walked in my wife and I noticed the chairs flip up on top the tables. We asked the bearded wonder working there can we dine-in he no we'll be closing soon. I asked what time do you close. He said, 9:00 pm. We walked out and went next door to Hothead Burritos who were also open till 9:00 pm. We dined-in and it was great. Not all Subways are rude to their customers, just this one near Ross, Ohio.
Atmosphere: 1
Food: 1
Service: 1
Rodney Watson
They really should change there hours to closing at 8:45, several times I thought I was on time and wasn’t, Google says that they are open and they are not and what made me write this review was I am not the only one who pulled on the door to find that it was locked. There were two others behind me. Maybe it’s just a rant I don’t know, but I run a business and my business closes at five and that means that I will take care of customers until 5 o’clock and after if I have to,
Kyle Downie
Workers were rushing people out of the store. Threatening to pull customers out of the bathroom so they can clean an hour before closing. Using the same towel to clean the trash and tables with.
Atmosphere: 1
Service: 1
Philip snelling
Had a coupon for 2 sandwiches for $12.99 and got up to the counter to pay and was told we no longer take coupons. I now had to pay $19 for 2 sandwiches.
Atmosphere: 2
Food: 2
Service: 2
William Timler
Staff very friendly. Sandwich made quickly!
Atmosphere: 5
Food: 5
Service: 5
Marty Thompson
They refuse to accept the Subway BOGO deal. No longer patronize
We walked in the subway and had no wait. The counter personnel took our orders and made our subs very quickly. The food was good service was good and I would recommend this restaurant.
Atmosphere: 5
Food: 5
Service: 5
Tyler T
This location does not honor valid coupons.Hope the extra $9 you charged me was worth it. You've officially lost my business.
Atmosphere: 1
Food: 1
Service: 1
Maddie Tabler
I go to this subway often, always so clean and the staff are always the sweetest. My order has been right every single time and delicious!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies
Samantha Carpenter
Had ours delivered. The sandwich was so soggy it fell apart. The order was incorrect. Which was really upsetting because any other time we absolutely love this Subway.
👎👎👎👎👎👎
Atmosphere: 1
Food: 1
Service: 1
I placed an online order and I was watching the lady named Carrie make the sandwich and they were putting green peppers on there and I asked her not to put them on there. I did say maybe I clicked the wrong thing. She put her hands in my face and said ma’am can I please just do this myself and was extremely rude to me!! The gentleman at the register was extremely nice and apologized for her!!! I will NEVER come back!! The customer behind me even made a comment to her saying ma’am she’s just trying to make sure her order is correct! Soooooo rude!!!
Service: 1
The last that works in there was very rude, said she needs a day off, complaining about her job to customers and then when I ordered one of my subs she had a attitude because she hates making that one she said. Personally if making sandwiches is so hard for her maybe she should work somewhere else.
Atmosphere: 3
Food: 3
Service: 1
Awesome staff, the two ladies were amazing with my order!
Atmosphere: 5
Food: 5
Service: 5
We arrived at 6:30 pm, as we walked in my wife and I noticed the chairs flip up on top the tables. We asked the bearded wonder working there can we dine-in he no we'll be closing soon. I asked what time do you close. He said, 9:00 pm. We walked out and went next door to Hothead Burritos who were also open till 9:00 pm. We dined-in and it was great. Not all Subways are rude to their customers, just this one near Ross, Ohio.
Atmosphere: 1
Food: 1
Service: 1
They really should change there hours to closing at 8:45, several times I thought I was on time and wasn’t, Google says that they are open and they are not and what made me write this review was I am not the only one who pulled on the door to find that it was locked. There were two others behind me. Maybe it’s just a rant I don’t know, but I run a business and my business closes at five and that means that I will take care of customers until 5 o’clock and after if I have to,
Workers were rushing people out of the store. Threatening to pull customers out of the bathroom so they can clean an hour before closing. Using the same towel to clean the trash and tables with.
Atmosphere: 1
Service: 1
Had a coupon for 2 sandwiches for $12.99 and got up to the counter to pay and was told we no longer take coupons. I now had to pay $19 for 2 sandwiches.
Atmosphere: 2
Food: 2
Service: 2
Staff very friendly. Sandwich made quickly!
Atmosphere: 5
Food: 5
Service: 5
They refuse to accept the Subway BOGO deal. No longer patronize
Atmosphere: 5
Food: 5
Service: 1
Restaurantji Recommends
Not much meat on the Italian
Atmosphere: 3
Food: 3
Service: 3
We walked in the subway and had no wait. The counter personnel took our orders and made our subs very quickly. The food was good service was good and I would recommend this restaurant.
Atmosphere: 5
Food: 5
Service: 5
This location does not honor valid coupons.Hope the extra $9 you charged me was worth it. You've officially lost my business.
Atmosphere: 1
Food: 1
Service: 1
I go to this subway often, always so clean and the staff are always the sweetest. My order has been right every single time and delicious!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies
Had ours delivered. The sandwich was so soggy it fell apart. The order was incorrect. Which was really upsetting because any other time we absolutely love this Subway.
Atmosphere: 5
Food: 2
Service: 2
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