When is something going to be done about this restaurant, I complained to corporate and never got a response. HELLO CUSTOMERS WE DO NOT HAVE TO SPEND OUR HARD EARNED MONEY TO PATRONIZE WENDY’S AND WE WILL GET TOGETHER SOON TO DO BLACKOUT DATES!!!! …and don’t hesitate to report them to the department of health when they serve you under cooked food especially pink meat. It’s absolutely disgusting how this location alone treats their customers.
Brady
Only 2 sauce for 20 nuggs :(
Atmosphere: 1
Food: 1
Service: 1
Gary Schubert
My order is usually correct, but not always hot. I used to be the GM for the original Brookwood Wendy's. As a former Wendy's manager, I expect excellence! I am forgiving of mistakes, they happen, but can be corrected properly with genuine empathy and sympathy. Poor attitude and luke warm food are unacceptable! There are a lot of reviews that agree with me about cold food, service and employee attitude. What's going on Drew? Have you stopped training and demanding the best from your employees? That's not the Drew I remember. I'm just a customer now, but that makes me your boss. I'm surprised that this is acceptable to you. Get it together bud, I know you're better than this!
Atmosphere: 1
Food: 5
Service: 3
Robert Biddle
I like the Wendy's burger better than McDonald's, but the fries haven't been any good since they changed them years ago, so I replace them with the chili
Atmosphere: 3
Food: 4
Service: 3
Miranda Inabnitt
I came through with my son and husband got 2 7$ biggie bags along with an Ice cream for my son we sat and sat at the window waiting for our other drink because we only got one . The man working seen us I waved him down he came up to the window didn’t open it looked straight at us and just picked up his phone we honked 3 times until someone finally came we asked for our drink instead of the man making the drink he went into the back and grabbed a rude ass lady with pink short dirty hair we once again told them what was wrong at this point of course we are annoyed it’s A SIMPLE DRINK THAT WE PAID FOR she got rude so my husband got rude then she shut the window in his face not trying to give him his drink so I got out the car and told them we are simply trying to get home and feed our son she opened it back up and told us we are never allowed back there which honestly if it takes someone 10 minutes to get a drink I wouldn’t come back either way at the end of the day everything could have been avoided if they did their job without trying to accuse someone for trying to get a free drink lol but I will say you have people like that working for you stores gonna go to shit 😂 but thanks again for showing us how Wendy loves to say they have a job but not actually work .
Atmosphere: 1
Food: 2
Service: 1
John Young
Great place to eat.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wendy's Hot \u0026 Crispy Fries, Dr Pepper, Double Stack, Ghost Pepper Ranch Chicken Sandwich
Generaljenkins42
This is definitely a wendys. Mid but edible. Biggie bags are 7 bucks
Atmosphere: 1
Food: 4
Service: 2
Jenni Martin
The taco salad does not come with chili. You have to buy it seperate or also buy a drink. Even though the app shows the chili included.
Atmosphere: 1
Food: 1
Service: 1
Michael
Food was ridiculous. See pics, half tempted to take food back and get refund. Food cold missing food
Atmosphere: 2
Food: 1
Service: 2
Kimberly
Food was good, and the lady at the front was really kind but th "manager" is terrible, he treat awful at his staff, he yell at them and when the lady asked something he made a face and he also snapped his fingers even in front of ppl, that's definitely not right!
My order was correct and the food was freshly made. The girl that took my order in the drive-thru wasn’t friendly at all. She sounded like she didn’t want to be there.
Atmosphere: 4
Food: 5
Service: 3
ForgeOnVenus Gaming
Manager who is the owner was disrespectful to me for asking a question and told me I was harassing the store and I just called once
Atmosphere: 1
Service: 1
Thomas Davis
My order was correct and the food was freshly made. The girl that took my order in the drive-thru wasn’t friendly at all. She sounded like she didn’t want to be there.
Atmosphere: 4
Food: 5
Service: 3
Dwain Sharpe
I ordered 10 pieces of chicken nuggets parmesan cheese and garlic the server that handed me my order packed it in a bag and the lid came off in bag plus ordered 2 LG. Fries they looked like medium not too happy with this Wendy location.
Atmosphere: 4
Food: 5
Service: 1
Justin Singleton
It took a while to get the food, and when we did, it was cold. Also, the drive thru crew didn’t seem happy to be working.
When is something going to be done about this restaurant, I complained to corporate and never got a response. HELLO CUSTOMERS WE DO NOT HAVE TO SPEND OUR HARD EARNED MONEY TO PATRONIZE WENDY’S AND WE WILL GET TOGETHER SOON TO DO BLACKOUT DATES!!!!
…and don’t hesitate to report them to the department of health when they serve you under cooked food especially pink meat. It’s absolutely disgusting how this location alone treats their customers.
Only 2 sauce for 20 nuggs :(
Atmosphere: 1
Food: 1
Service: 1
My order is usually correct, but not always hot. I used to be the GM for the original Brookwood Wendy's. As a former Wendy's manager, I expect excellence! I am forgiving of mistakes, they happen, but can be corrected properly with genuine empathy and sympathy. Poor attitude and luke warm food are unacceptable! There are a lot of reviews that agree with me about cold food, service and employee attitude. What's going on Drew? Have you stopped training and demanding the best from your employees? That's not the Drew I remember. I'm just a customer now, but that makes me your boss. I'm surprised that this is acceptable to you. Get it together bud, I know you're better than this!
Atmosphere: 1
Food: 5
Service: 3
I like the Wendy's burger better than McDonald's, but the fries haven't been any good since they changed them years ago, so I replace them with the chili
Atmosphere: 3
Food: 4
Service: 3
I came through with my son and husband got 2 7$ biggie bags along with an Ice cream for my son we sat and sat at the window waiting for our other drink because we only got one . The man working seen us I waved him down he came up to the window didn’t open it looked straight at us and just picked up his phone we honked 3 times until someone finally came we asked for our drink instead of the man making the drink he went into the back and grabbed a rude ass lady with pink short dirty hair we once again told them what was wrong at this point of course we are annoyed it’s A SIMPLE DRINK THAT WE PAID FOR she got rude so my husband got rude then she shut the window in his face not trying to give him his drink so I got out the car and told them we are simply trying to get home and feed our son she opened it back up and told us we are never allowed back there which honestly if it takes someone 10 minutes to get a drink I wouldn’t come back either way at the end of the day everything could have been avoided if they did their job without trying to accuse someone for trying to get a free drink lol but I will say you have people like that working for you stores gonna go to shit 😂 but thanks again for showing us how Wendy loves to say they have a job but not actually work .
Atmosphere: 1
Food: 2
Service: 1
Great place to eat.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wendy's Hot \u0026 Crispy Fries, Dr Pepper, Double Stack, Ghost Pepper Ranch Chicken Sandwich
This is definitely a wendys. Mid but edible. Biggie bags are 7 bucks
Atmosphere: 1
Food: 4
Service: 2
The taco salad does not come with chili. You have to buy it seperate or also buy a drink. Even though the app shows the chili included.
Atmosphere: 1
Food: 1
Service: 1
Food was ridiculous. See pics, half tempted to take food back and get refund. Food cold missing food
Atmosphere: 2
Food: 1
Service: 2
Food was good, and the lady at the front was really kind but th "manager" is terrible, he treat awful at his staff, he yell at them and when the lady asked something he made a face and he also snapped his fingers even in front of ppl, that's definitely not right!
Atmosphere: 1
Food: 4
Service: 4
Recommended dishes: French Fries, Hamburger
Restaurantji Recommends
My order was correct and the food was freshly made.
The girl that took my order in the drive-thru wasn’t friendly at all. She sounded like she didn’t want to be there.
Atmosphere: 4
Food: 5
Service: 3
Manager who is the owner was disrespectful to me for asking a question and told me I was harassing the store and I just called once
Atmosphere: 1
Service: 1
My order was correct and the food was freshly made.
The girl that took my order in the drive-thru wasn’t friendly at all. She sounded like she didn’t want to be there.
Atmosphere: 4
Food: 5
Service: 3
I ordered 10 pieces of chicken nuggets parmesan cheese and garlic the server that handed me my order packed it in a bag and the lid came off in bag plus ordered 2 LG. Fries they looked like medium not too happy with this Wendy location.
Atmosphere: 4
Food: 5
Service: 1
It took a while to get the food, and when we did, it was cold. Also, the drive thru crew didn’t seem happy to be working.
Atmosphere: 2
Food: 2
Service: 3
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