I love Captain D's food but the constant personnel changes and sometimes bad service makes it hard to go as often as I'd like to. So slow and not very remorseful about it.
Atmosphere: 3
Food: 5
Service: 2
Greg Light
Had to wait through the drive thru, food was good but shrimp was burnt.
Atmosphere: 4
Food: 3
Service: 4
Jennifer Schroder
I have always had great food and service at Captain Dr's. But tonight it was awful. Very disappointed
Atmosphere: 1
Food: 1
Service: 1
Cory Butler
My sister wanted to try there seafood platter . So we googled the closest Captain D's location to us went there and it did not disappoint everything was perfect and the staff was amazing.
Atmosphere: 5
Food: 5
Service: 5
Lois Anderson
Very sad to haven't been to Captain D's in awhile use to be clean . The food wasn't good then to the cashier that was a whole other story . There was more branding than fish? Totally disappointed!
Jennifer Henderson (Jen Hen)
The food was great, the service was friendly
Atmosphere: 4
Food: 5
Service: 5
Torry Robbennolt
Food is good- you will wait a long time to get it and the cost is way too high for what you will get. I don’t highly recommend
Atmosphere: 1
Food: 3
Service: 1
Jerry Smith
Went to the store today and a lady wearing an orange shirt was outside cursing and saying harsh things about the employees. Meanwhile my wife and I waited almost 30min! for our food. We will never return to this store as it has went down hill.
Atmosphere: 1
Food: 2
Service: 1
Anita Hoyer
.waited 20 min.before we got food. It was cold and very small portions of sides. Man at counter was rude and never side thank you. He was very slow. I won't be going back!
The employees were very friendly and welcoming. The store was very clean and appears recently new or remodeled. Food was very fresh and good.
Atmosphere: 5
Food: 5
Service: 5
AMY STEWART
A major shout out to Samantha!! I had a complaint that was more geared towards a company issue, and in sending a complaint, that I thought was going to the owner, was sent directly to the Tiffin Ave Captain D’s. Upon reading my complaint, the manager Samantha, called me directly to address my concerns and went above and beyond to rectify it. This level of costumer service and genuine concern, is almost unheard of anymore! Thank you Samantha, for making my voice and opinion, matter ❣️
Atmosphere: 5
Food: 5
Service: 5
0scar0ne
This use to be a go to place, but like so many others the service just isn't there anymore. Waited over a half hour for food and not because they were busy. You literally watched someone get food, eat, and leave before the next person's food was brought out. Restaurants are blaming lack of staff, but when they have gotten greedy and try to make less people do more work this is what they end up with.
Atmosphere: 2
Food: 4
Service: 1
Valerie Gonzalez
They don't have enough employees and plus they forgot my popcorn shrimp on the ultimate. They need to have more employees.
Lobster bites, pretty good 👍🏾
Atmosphere: 4
Food: 4
Service: 4
I love Captain D's food but the constant personnel changes and sometimes bad service makes it hard to go as often as I'd like to. So slow and not very remorseful about it.
Atmosphere: 3
Food: 5
Service: 2
Had to wait through the drive thru, food was good but shrimp was burnt.
Atmosphere: 4
Food: 3
Service: 4
I have always had great food and service at Captain Dr's. But tonight it was awful. Very disappointed
Atmosphere: 1
Food: 1
Service: 1
My sister wanted to try there seafood platter . So we googled the closest Captain D's location to us went there and it did not disappoint everything was perfect and the staff was amazing.
Atmosphere: 5
Food: 5
Service: 5
Very sad to haven't been to Captain D's in awhile use to be clean . The food wasn't good then to the cashier that was a whole other story . There was more branding than fish? Totally disappointed!
The food was great, the service was friendly
Atmosphere: 4
Food: 5
Service: 5
Food is good- you will wait a long time to get it and the cost is way too high for what you will get. I don’t highly recommend
Atmosphere: 1
Food: 3
Service: 1
Went to the store today and a lady wearing an orange shirt was outside cursing and saying harsh things about the employees. Meanwhile my wife and I waited almost 30min! for our food. We will never return to this store as it has went down hill.
Atmosphere: 1
Food: 2
Service: 1
.waited 20 min.before we got food. It was cold and very small portions of sides. Man at counter was rude and never side thank you. He was very slow. I won't be going back!
Atmosphere: 5
Food: 2
Service: 1
Restaurantji Recommends
The employees were very friendly and welcoming. The store was very clean and appears recently new or remodeled.
Food was very fresh and good.
Atmosphere: 5
Food: 5
Service: 5
A major shout out to Samantha!! I had a complaint that was more geared towards a company issue, and in sending a complaint, that I thought was going to the owner, was sent directly to the Tiffin Ave Captain D’s. Upon reading my complaint, the manager Samantha, called me directly to address my concerns and went above and beyond to rectify it. This level of costumer service and genuine concern, is almost unheard of anymore! Thank you Samantha, for making my voice and opinion, matter ❣️
Atmosphere: 5
Food: 5
Service: 5
This use to be a go to place, but like so many others the service just isn't there anymore. Waited over a half hour for food and not because they were busy. You literally watched someone get food, eat, and leave before the next person's food was brought out. Restaurants are blaming lack of staff, but when they have gotten greedy and try to make less people do more work this is what they end up with.
Atmosphere: 2
Food: 4
Service: 1
They don't have enough employees and plus they forgot my popcorn shrimp on the ultimate. They need to have more employees.
Atmosphere: 1
Food: 2
Service: 1
Friendly staff, clean dining room
Atmosphere: 5
Food: 5
Service: 5
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