Sub was literally a speck of air don’t know what happened but jimmy needs to know how to make a sub! Lettuce tasted very weird thought here was mold and chips were very hard!
Wheelchair accessibility: BLIND- Clearly them workers were blind cause they don’t know how to make a sandwich🤮
Atmosphere: 1
Food: 1
Service: 3
Brittany Collins
LOVE Trenton Ave! Always such good and happy spirits. The GM always hypes her people up, and it’s always a good atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian Night Club, Fudge Chocolate Brownie
Brookelynne schroyer
Food was amazing and destiny went above and beyond!
Atmosphere: 5
Food: 5
Service: 5
Terrie Koziel
Just like they say, fast service. Courteous
James Francek
Couldn't ask for better service. I ordered online, pulled up gave my name. The gentleman was at the window waiting on me. I was extremely happy with my sub, was made perfectly. He also had a fantastic attitude. Definitely has earned my support. This employee deserves an extra star ⭐
Atmosphere: 5
Food: 5
Service: 5
L W
I had previously submitted this review to Jimmy John's customer service site on the bottom of the receipt and even called their hotline. Zero response. I've decided to leave my experience here in case it happens to someone else.
I used this Jimmy John's on April 5, 2024 in Findlay, OH - 536 W Trenton Ave, Findlay, OH.
I was recently gifted a $50 Jimmy John's gift card. I also have the original purchase receipt when gifted. So I knew it had $50 on it.
I handed the drive-thru cashier (Adaisha) my gift card as my total was $9.38. I noticed she did not give my gift card back and only handed me my order. Figuring it was an honest mistake, I asked if I could have my gift card.
She shook her head and stated there was no money left on the card. That my total of $9.38 was the exact amount left on the card. This did not make any sense whatsoever.
I kindly asked if I could have my gift card back. She again said there wasn't any money left on it. Confused, I asked if I could have my gift card anyway, and she shook her head and motioned with her hands. Stating no, the gift card was completely done, nothing was left on it.
Still confused, I once again kindly asked if I could get my gift card back. She sighed and said, that yes, she could give it back. She looked irritated and pissed.
I come home and look up my gift card balance. Sure enough, there was $40.62 left on my card.
I am incredibly upset to know that a Jimmy John's cashier planned to keep my gift card of $40.62. She had not inserted it into the POS cashier system as I normally see workers do. She had placed it on the counter, just off to the side. I do not believe this was a mistake. I cannot believe that I had to ask 4 times to get my gift card back.
My receipt information: Jimmy Johns #1505 536 W. Trenton Ave 04-05-2024 Chk# 85 Open 12:20 PM Tkr 560 Reg# 4 12:20 pm Order taker: Adaisha Chk: #85
Jimmy John's - please feel free to contact me. I really would like to speak with someone.
Service: 1
Marcus Sierra
Constantly getting petty portions, nearly all bread.
Atmosphere: 5
Food: 2
Service: 5
Kyra Smith
Good subs quick
Atmosphere: 5
Food: 5
Service: 5
Nick Fisher
An hour and a half to get a sandwich delivered and nothing but rudeness in response. This after my last order recently was charged to ky card and then they called back later and said they had no drivers working. Took 10 days to credit back. Will never order again!!
Great food fast service
Atmosphere: 5
Food: 5
Service: 5
Sub was literally a speck of air don’t know what happened but jimmy needs to know how to make a sub! Lettuce tasted very weird thought here was mold and chips were very hard!
Wheelchair accessibility: BLIND-
Clearly them workers were blind cause they don’t know how to make a sandwich🤮
Atmosphere: 1
Food: 1
Service: 3
LOVE Trenton Ave! Always such good and happy spirits. The GM always hypes her people up, and it’s always a good atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian Night Club, Fudge Chocolate Brownie
Food was amazing and destiny went above and beyond!
Atmosphere: 5
Food: 5
Service: 5
Just like they say, fast service. Courteous
Couldn't ask for better service. I ordered online, pulled up gave my name. The gentleman was at the window waiting on me. I was extremely happy with my sub, was made perfectly. He also had a fantastic attitude. Definitely has earned my support. This employee deserves an extra star ⭐
Atmosphere: 5
Food: 5
Service: 5
I had previously submitted this review to Jimmy John's customer service site on the bottom of the receipt and even called their hotline. Zero response. I've decided to leave my experience here in case it happens to someone else.
I used this Jimmy John's on April 5, 2024 in Findlay, OH - 536 W Trenton Ave, Findlay, OH.
I was recently gifted a $50 Jimmy John's gift card. I also have the original purchase receipt when gifted. So I knew it had $50 on it.
I handed the drive-thru cashier (Adaisha) my gift card as my total was $9.38. I noticed she did not give my gift card back and only handed me my order. Figuring it was an honest mistake, I asked if I could have my gift card.
She shook her head and stated there was no money left on the card. That my total of $9.38 was the exact amount left on the card. This did not make any sense whatsoever.
I kindly asked if I could have my gift card back. She again said there wasn't any money left on it. Confused, I asked if I could have my gift card anyway, and she shook her head and motioned with her hands. Stating no, the gift card was completely done, nothing was left on it.
Still confused, I once again kindly asked if I could get my gift card back. She sighed and said, that yes, she could give it back. She looked irritated and pissed.
I come home and look up my gift card balance. Sure enough, there was $40.62 left on my card.
I am incredibly upset to know that a Jimmy John's cashier planned to keep my gift card of $40.62. She had not inserted it into the POS cashier system as I normally see workers do. She had placed it on the counter, just off to the side. I do not believe this was a mistake. I cannot believe that I had to ask 4 times to get my gift card back.
My receipt information:
Jimmy Johns #1505 536 W. Trenton Ave
04-05-2024
Chk# 85 Open 12:20 PM
Tkr 560 Reg# 4 12:20 pm
Order taker: Adaisha
Chk: #85
Jimmy John's - please feel free to contact me. I really would like to speak with someone.
Service: 1
Constantly getting petty portions, nearly all bread.
Atmosphere: 5
Food: 2
Service: 5
Good subs quick
Atmosphere: 5
Food: 5
Service: 5
An hour and a half to get a sandwich delivered and nothing but rudeness in response. This after my last order recently was charged to ky card and then they called back later and said they had no drivers working. Took 10 days to credit back. Will never order again!!
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Quick service, dirty tables. Good food, typical Jimmy John's experience. Better than Subway!
Atmosphere: 5
Food: 5
Service: 5
Very pleasant girl took my order. Wanted it to go and as soon as it was done, she bought it out to me.
Atmosphere: 5
Food: 5
Service: 5
Clean facilities, friendly service, and they got our order done correctly and quickly.
Atmosphere: 5
Food: 5
Service: 5
WHY does "No mayo please" always equal mayo on the sandwich?!? This happens 50% of the time and it doesn't matter what location. SO frustrating!
Food: 3
Service: 5
Spent my entire 30 minute lunch break waiting in line, i thought their whole thing was “freaky fast”
Atmosphere: 3
Food: 3
Service: 3
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