Tiffin Ave Findlay OH TERRIBLE CUSTOMER SERVICE Placed a large mobile order, PAID ahead, and $ was immediately taken from my son's account. Pulled up to window and was informed his order had been "canceled". After a half hour of waiting, they would not make the food, even though he showed them his bank app. He was told that he would have to place another order and PAY for it again and wait to be reimbursed. He left without food and without $50+
Atmosphere: 1
Food: 1
Service: 1
S_M_H
These are the cheapest chicken tenders! I've seen bigger on a kids meal at other restaurants! Very disappointed since I spent over 11$!
Food: 1
Service: 3
falonne Pierre Louis
Good 👍
Atmosphere: 3
Food: 5
Service: 5
Chance Harper
I don’t like being stare at while I eat. Felt very uncomfortable when the other store make me feel welcome I hope next I feel More welcome here
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: 3 PC Tenders Combo
Emily Birchnaugh
I have been here 3 times over the last year or so and have never gotten a correct order. Individual sides with a family order... sad
Atmosphere: 1
Food: 1
Service: 1
flm JIG
I'm my opinion KFC is nowhere near what it used to be. Growing up it was very tasty. I've been to a few of them in various states and none of them are good. The food has a weird taste.
However, I'm the odd one out as the others seem to think it is okay. They do not think it's great, but okay.
Parking: More than enough room.
Kid-friendliness: It's bright and roomy.
Atmosphere: 4
Food: 2
Service: 4
Recommended dishes: Dr Pepper
Niki Combs
The food is great but everytime we go to this KFC they are out of items. I.e: original recipe, brownies. Will not go back.
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Fried Chicken
KJ Carman
I went there and the manager screw my orde r up and I went in to the store to get it fix I got a attitude for them wrost service I every received for any fast food place!
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Fried Chicken
Mike Painter
Chicken sandwich was dried out and hard. Not as good as usual.
Food: 2
Service: 4
Aaron F
Ordered online. Refused to make what I ordered and refused to give me my drink. Never again.
This is the biggest joke of a restaurant in Findlay, Ohio. I’ve got chicken (when they had it) from here a couple times and it’s just bad. One time, there was this kid at the drive-through. Asked for a four-piece fried chicken meal, and he straight up just said “I don’t want to get you that but we’ve had these tenders for a little while.” Most of the time, they don’t even have enough chicken to serve people, ending up in a 30+ minute wait. If you’re going to KFC in Findlay, go to Trenton Avenue.
Atmosphere: 3
Food: 1
Service: 1
vincent brown
Small issue with an order done threw the KFC app and Franklin the shift supervisor really stepped us to make sure we were taken care of. I will definitely keep coming back and thank you again.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
Ann Lance
Was horrible customer service. Told us our total which was cheaper then what we paid. Had coupons and somehow the price went higher than lower. Didn't even offer the option to just take the coupons back off.
Atmosphere: 1
Food: 1
Service: 1
Kaytee Brooks
Horrible customer service very rude the manger is super rude she hung up on me cause she gave me a sandwich that was basically a rock
Eigono Kyoushi
I stopped there to pick up an online order on x-mas eve. I drove halfway home and noticed they completely forgot the biscuits so I drove back. They were very apologetic and nice, gave me 6 when I was only supposed to get 4, so they definitely made a good service impression with me. I appreciate that but I hate to be made to feel like I have to show integrity, like I didn't just stow the biscuits in my car and come back to scam them. It was an online order made 45 minutes ahead so it isn't like they had to rush or be caused to miscount. Try to be more careful. I'm seeing other reviewers also had issues with order accuracy. On the food quality side, and this is not a direct criticism of this branch because I think these are standardized across all KFCs, the mashed potatoes are rather weak. Bob Evans at the grocery store is a lot better. But I'll just make note and order double fries in the future. All in all, very friendly and good KFC here.
Tiffin Ave Findlay OH
TERRIBLE CUSTOMER SERVICE
Placed a large mobile order, PAID ahead, and $ was immediately taken from my son's account.
Pulled up to window and was informed his order had been "canceled".
After a half hour of waiting, they would not make the food, even though he showed them his bank app.
He was told that he would have to place another order and PAY for it again and wait to be reimbursed.
He left without food and without $50+
Atmosphere: 1
Food: 1
Service: 1
These are the cheapest chicken tenders! I've seen bigger on a kids meal at other restaurants! Very disappointed since I spent over 11$!
Food: 1
Service: 3
Good 👍
Atmosphere: 3
Food: 5
Service: 5
I don’t like being stare at while I eat. Felt very uncomfortable when the other store make me feel welcome I hope next I feel
More welcome here
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: 3 PC Tenders Combo
I have been here 3 times over the last year or so and have never gotten a correct order. Individual sides with a family order... sad
Atmosphere: 1
Food: 1
Service: 1
I'm my opinion KFC is nowhere near what it used to be. Growing up it was very tasty. I've been to a few of them in various states and none of them are good. The food has a weird taste.
However, I'm the odd one out as the others seem to think it is okay. They do not think it's great, but okay.
Parking: More than enough room.
Kid-friendliness: It's bright and roomy.
Atmosphere: 4
Food: 2
Service: 4
Recommended dishes: Dr Pepper
The food is great but everytime we go to this KFC they are out of items. I.e: original recipe, brownies. Will not go back.
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Fried Chicken
I went there and the manager screw my orde r up and I went in to the store to get it fix I got a attitude for them wrost service I every received for any fast food place!
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Fried Chicken
Chicken sandwich was dried out and hard. Not as good as usual.
Food: 2
Service: 4
Ordered online. Refused to make what I ordered and refused to give me my drink. Never again.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
This is the biggest joke of a restaurant in Findlay, Ohio. I’ve got chicken (when they had it) from here a couple times and it’s just bad. One time, there was this kid at the drive-through. Asked for a four-piece fried chicken meal, and he straight up just said “I don’t want to get you that but we’ve had these tenders for a little while.” Most of the time, they don’t even have enough chicken to serve people, ending up in a 30+ minute wait. If you’re going to KFC in Findlay, go to Trenton Avenue.
Atmosphere: 3
Food: 1
Service: 1
Small issue with an order done threw the KFC app and Franklin the shift supervisor really stepped us to make sure we were taken care of. I will definitely keep coming back and thank you again.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
Was horrible customer service. Told us our total which was cheaper then what we paid. Had coupons and somehow the price went higher than lower. Didn't even offer the option to just take the coupons back off.
Atmosphere: 1
Food: 1
Service: 1
Horrible customer service very rude the manger is super rude she hung up on me cause she gave me a sandwich that was basically a rock
I stopped there to pick up an online order on x-mas eve. I drove halfway home and noticed they completely forgot the biscuits so I drove back. They were very apologetic and nice, gave me 6 when I was only supposed to get 4, so they definitely made a good service impression with me. I appreciate that but I hate to be made to feel like I have to show integrity, like I didn't just stow the biscuits in my car and come back to scam them. It was an online order made 45 minutes ahead so it isn't like they had to rush or be caused to miscount. Try to be more careful. I'm seeing other reviewers also had issues with order accuracy. On the food quality side, and this is not a direct criticism of this branch because I think these are standardized across all KFCs, the mashed potatoes are rather weak. Bob Evans at the grocery store is a lot better. But I'll just make note and order double fries in the future. All in all, very friendly and good KFC here.
Atmosphere: 5
Food: 4
Service: 5
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