Arby's

301 Hamilton Rd, Gahanna
(614) 414-0414

Recent Reviews

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Robert Weaver

Small Arby's in a strip of stores. Food was a little slow to come out but it was correct and tasted good.

the naman

I was happy to see fish was available again but was greatly disappointed by lack of freshness of both the fish and the potato cakes. I frequent several Arbys and usually have good fresh food but today was really bad and I may need to avoid this location in the future. I could not even eat the potato cakes. They are so good fresh but not good at all once they sit a while. I always worry about food quality when I visit at non peak times.

Atmosphere: 3

Food: 1

Service: 3

Ned Eales

They were out of cheddar cheese when I was there

Atmosphere: 4

Food: 4

Service: 4

John Entingh

Raw fries, watered down pops, missing toppings, missing food, wrong orders. The most horrible customer service. They cant make a single sandwhich right. They have no idea what they're making. Toppings are always wrong. They cant get an order right. Im always missing something. Food is either burnt or raw. Order a large and you get a medium. Fries are always raw. Pops arent mixed right and watery. I got a chicken tender inbetween two buns instead of a chicken sandwich.Your sandwich is always going to be missing something whether its cheese, lettuce, bacon, sauce or all of the above. Then when you tell them they got something wrong they are extremely defensive, condescending and just overall rude about it. This place needs an audit and a visit from the health department.

Atmosphere: 1

Food: 1

Service: 1

P Gem

I approached the window with a smile and a hello. The young man at the window said not a single word to me during the whole interaction. Customer service was horrible.
My first and last time visiting this location.

Atmosphere: 1

Food: 1

Service: 1

Ernest Haddox

Service is horrible and usually orders are wrong

Service: 1

J.J. Gonzalez

Waited over 15 minutes in drive through for one sandwich. No fries, no drink. Just a slow and painful wait for what used to be known as fast food. Won't come back to this location again! After a total of 20 minutes waiting they handed over a cold sandwich. Pretty stellar location!!!

Atmosphere: 1

Food: 3

Service: 1

Amber Near

Typically fast friendly service!

Atmosphere: 3

Food: 4

Service: 4

Erin Bryant

Terrible experience, ordered 4 jalapeño roast beef sandwiches and they had no roast beef on the sandwich. How do you make a roast beef sandwich and forget the meat? Plus staff was rude. Do not go here

Atmosphere: 1

Food: 1

Service: 1

Cruizefest

I ordered a half pound Beef & Cheddar and it came with barely any cheese. It didn’t look or taste like a true half pounder either. On top of that, the drive-thru intercom is awful — you can hardly hear the person taking the order. Prices keep going up while portions and service keep getting worse. Won’t be back until this location fixes its quality and staff issues.

Food: 1

Service: 1

braylon Polley

Lady who worked the window was nice. Tonight after work I received what might’ve been the most raw undercooked watery roast beef sandwich I have ever had, along with the fact I ordered a coke and instead got some sparkling water drink. Coke was in receipt by the way. Don’t go here!

Food: 1

Service: 5

Juwana Tate

Customer service was good. The curly fries were overcooked. The shake machine was down did not get my Jamocha shake fix. Beef and cheddar was good.

Atmosphere: 4

Food: 3

Service: 5

Recommended dishes: Roast Beef, Curly Fries, Potato Cakes

Carla Eldridge

CJ was awesome. Very helpful and friendly

Atmosphere: 5

Food: 5

Service: 5

Tim Haugen

Maybe what I should expect ordering chicken at a roast beef place, but overdone, dry, and shriveled

Atmosphere: 3

Food: 2

Service: 4

Tracy Ross

Twice I've. Been they are running special on something and they have been out

Atmosphere: 2

Food: 2

Service: 2

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